Garuda - Garba Rujukan Digital

p-Index From 2021 - 2026

0.659

P-Index

This Author published in this journals

All Journal EPIGRAM (e-journal) Journal of Social Science Jurnal Administrasi Profesional Technema: Journal of Intelligent Engineering and Computing

Wahyudi Utomo

Jurusan Administrasi Niaga, Politeknik Negeri Jakarta

Author-ID : 4088507

Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences Other

Published : 7 Documents Claim Missing Document

Claim Missing Document

Articles

PENGARUH PELATIHAN DAN MOTIVASI TERHADAP KINERJA KARYAWAN PADA HEAD OFFICE PADA PT PAM LYONNASE JAYA (PALYJA) Anggi Fathya Anindita; Tuty Herawati; Wahyudi Utomo
Epigram Vol 14 No 2 (2017)
Publisher : Politeknik Negeri Jakarta

Abstract Influence of training and motivation on performance of employees at PT PAM Lyonnase Jaya (PALYJA). 2017. This research aims to find out how the influences between the training and motivation on performance of employees. Data collection using the questionnaire given to the respondents to obtain primary data and secondary data to obtain an libraries. While the method of data analysis using the test validity dan reliability, test the assumptionsof classical, test hypotheses, multiple linier regression analysis, analysis of the coefficient of determination of the significance of the T-test, and a test of the significance of f. Result of the research indicate that training has a strong influence on performance of employees and motivation have influence of 66,8% on performance of employees and the remaining 33,2% are influenced by other factors.Keywords: Training, Motivation, Employee Performance.AbstrakPengaruh Pelatihan dan Motivasi terhadap Kinerja Karyawan Pada head office PT PAM Lyonnase Jaya (PALYJA). 2017. Penelitian ini bertujuan untuk mengetahui seberapa pengaruh antara pelatihan dan motivasi terhadap kinerja karyawan. Pengumpulan data menggunakan kuesioner yang diberikan kepada responden untuk memperoleh data primer dan studi kepustakaan untuk memperolah data sekunder. Sedangkan metode analisis data menggunakan uji validitas dan reliabilitas, uji asumsi klasik, uji hipotesis, analisis regresi linier berganda, analisis koefisien determinasi, uji signifikansi T dan uji signifikansi F. Hasil penelitian menunjukan bahwa pelatihan memiliki pengaruh yang kuat terhadap kinerja karyawan dan motivasi memiliki pengaruh sebesar 66,8% terhadap kinerja karyawan dan sisanya 33,2% dipengaruhi oleh faktor lain.Kata Kunci: Pelatihan, Motivasi, Kinerja Karyawan

ANALISIS EFEKTIFITAS CBET (COMPETENCY BASE EDUCATION AND TRAINING) SEBAGAI UPAYA PENINGKATAN SOFT SKILLS, TANGGUNG JAWAB DAN DISIPLIN TERINTEGRASI (STUDI PROGRAM MAGANG MAHASISWA JURUSAN ADMINISTRSI NIAGA POLITEKNIK NEGERI JAKARTA) Wahyudi Utomo; Azwar Azwar
Epigram Vol 15 No 2 (2018)
Publisher : Politeknik Negeri Jakarta

AbstractThis study aims to improve the mastery of student soft skills and discipline through a dual system program and also to find industrial needs about the abilities and skills of students during an internship at the company. This research is descriptive quantitative, using questionnaires and documentation to collect data from respondents. It is expected that the research findings show the effectiveness of the form of dual system learning developed to be able to improve competencies, especially soft skills, responsibilities and discipline of the students.Keywords: competency, internships, soft skills, and effectivenessAbstrakPenelitian ini bertujuan untuk meningkatkan penguasaan soft skills tanggung jawab dan disiplin mahasiswa melalui program sistem ganda dan juga menemukan kebutuhan industri tentang kemampuan dan keterampilan mahasiswa selama magang di perusahaan. Penelitian ini bersifat deskriptif kuantitatif, yang menggunakan kuesioner dan dokumentasi untuk mengumpulkan data dari responden.Diharapkan temuan penelitian menunjukkan efektifitas bentuk pembelajaran sistem ganda yang dikembangkan mampu meningkatkan kompetensi terutama softs skill, tanggung jawab dan disiplin dari para mahasiswaKata Kunci: kompetensi, magang, softskills, dan efektifitas

Analisis Permasalahan Pelaksanaan Praktik Kerja Lapangan Mahasiswa Program Studi D-3 Administrasi Bisnis Jurusan Administrasi Niaga Politeknik Negeri Jakarta Ni Made Widhi Sugianingsih; Narulita Syarweni; Wahyudi Utomo
Epigram Vol 16 No 2 (2019)
Publisher : Politeknik Negeri Jakarta

Praktek Kerja Lapangan (PKL) merupakan salah satu bentuk implementasi secara sistematis dari program pendidikan yang ada di program Studi Administrasi Bisnis. Mahasiswa dapat mengaplikasikan dan mempraktekkan secara langsung teori dan praktik yang sudah diperoleh di perkuliahan, dengan kegiatan kerja secara langsung di dunia kerja, baik itu di perusahaan swasta, perusahaan BUMN, ataupun di Instansi Pemerintah. Evaluasi terhadap pelaksanaan program praktik kerja lapangan ini perlu terus dilakukan dalam upaya mengatasi permasalahan yang dihadapi dan upaya perbaikan serta penyempurnaan. Penelitian ini bertujuan untuk memperoleh gambaran yang lengkap dan mengevaluasi mengenai permasalahan yang dialami mahasiswa dalam melaksanakan praktik kerja lapangan, sehingga nantinya dapat dilakukan perbaikan dan penyempurnaan. Di samping itu pula mengevaluasi buku pedoman praktik kerja lapangan dan penulisan laporan tugas akhir agar dapat direvisi. Analisis data dilakukan dengan pendekatan kualitatif deskriptif, yaitu dengan mengeksplorasi program kegiatan praktik kerja lapangan dengan tujuan memperoleh deskripsi tentang permasalahan, penggalian informasi yang beragam melalui kuesioner, wawancara dengan mahasiswa, dosen pembimbing, serta struktural jurusan, sehingga diperoleh upaya untuk mengatasi permasalahan yang ada. Sebagai responden dalam penelitian ini adalah seluruh mahasiswa dan mahasiswi semester 6 yang sudah melaksanakan praktik kerja lapangan pada tahun akademik 2017/2018. Adapun hasil dari penelitian ini adalah memang ditemukan permasalahan yang dialami oleh mahasiswa, seperti pada saat pengajuan PKL terkait dengan penentuan tempat PKL, bidang peminatan, dan kendala administrasi. Pada saat pelaksanaan PKL terkait dengan jangka waktu PKL, kesesuaian bidang pekerjaan dan penilaian. Setelah pelaksanaan PKL selesai, terkait dengan kendala komunikasi dan kurangnya pemahaman pada penggunaan buku pedoman PKL dan penulisan laporan tugas akhir.

Pengaruh Kualitas Pelayanan Terhadap Loyalitas Pelanggan Go-Jek (Studi Pada Mahasiswa Administrasi Niaga Politeknik Negeri Jakarta) Soraya Khairiyah; Titik Purwinarti; wahyudi Utomo
Administratif Profesional Vol 1 No 01 (2020): Jurnal Administrasi Profesional
Publisher : Jurusan Administrasi Niaga Politeknik Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32722/jap.v1i01.5094

SORAYA KHAIRIYAH. The influence of Service Quality to Customer Loyality of Go-Jek. Department of Business Administration, Politeknik Negeri Jakarta, 2017. The purpose of this research is to analyze the influence of service quality against the customer loyality. The brand image variables has five indicators. 1)tangible, 2)reliability, 3)responsiveness, 4)assurance, 5)empathy. While the customer loyality variables having six indicators, 1)the repurchasing, 2)habit of consuming the brand , 3)always liked the brand, 4)keep choosing the brand, 5)convinced that the brand is the best, and 6)recommend the brand to others. The research of quantitative approaches to wear by using purposive sampling technique, namely the determination of the sample with a particular consideration. The number of samples used in this research about 81 respondents. The results of this research showed that variables of service quality has positive influence on the customer loyality of Go-Jek in Business Administration student, Politeknik Negeri Jakarta. Because in this study, the 35,6% of the customer loyality of Go-Jek can be influenced by service quality. While the rest of 64,4% is explained by other factors outside the model analyzed.

Collaboration Governance On Ecotourism Belitung Unesco Global Geopark Wahyudi Utomo; Effy Rusfian; Martani Huseini
Journal Of Social Science (JoSS) Vol 3 No 4 (2024): JOSS : Journal of Social Science
Publisher : Al-Makki Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57185/joss.v3i4.303

This study aims to analyze the governance of collaboration of the Belitung Ecotourism UNESCO Global Geopark. Attention is given to the study of collaboration governance considered one of the key issues of success in the context of Belitung tourism development as part of the UNESCO Global Geopark network. The contribution and role of each actor whether from the government, private sector, community, or community has made a positive contribution to building sustainable and environmentally sound tourism quality. This research uses a sequential mixed methods research exploratory approach, in this research data is obtained through in-depth interviews, document reviews, and surveys so that the triangulation process can be carried out more completely. Research informants consisted of elements of government, the private sector, associations, society, and communities. A total of 13 informants were interviewed and 31 people responded to the survey. The results show that trust, values, and social networks have become the glue and bind each actor so that they function as a basic element to form a good collaboration.

INOVASI DALAM USAHA MIKRO KECIL DAN MENENGAH (UMKM) DAN FAKTOR-FAKTOR YANG MEMPENGARUHI HAL TERSEBUT (UMKM Industri Kreatif Kota Depok) Wahyudi Utomo; Ni Made Widhi Sugianingsih; Fachri Aditya; Meisa Sofia; M Ikhsan; Yoshua Ardy Putra
Jurnal Administrasi Profesional Vol 6 No 1 (2025): Jurnal Administrasi Profesional
Publisher : Jurusan Administrasi Niaga Politeknik Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32722/jap.v6i1.7564

This research aims to determine the level of readiness of MSMEs with the forms and innovation strategies implemented. Innovation itself is a combination of new ideas, changes, and innovation indices – a combination of innovation behavior – hereafter called innovation. The limitation of previous empirical research is that it has not integrated leadership factors, organizational structure, and service orientation as determinants that influence innovation. Referring to these problems, the aim of this research is to describe innovation in MSMEs, to describe leadership factors, organizational structure and service orientation towards innovation in MSMEs, as well as analyze the relationship model between leadership, structure and service orientation. Based on this, this research seeks to describe innovation in Depok City Creative Industry MSMEs through leadership factors, organizational structure and service orientation as well as analyzing the relationship model between leadership, structure and service orientation. Referring to a theoretical perspective, the nature of this research is explanatory research, which relies on a hypothetico-deductive method with a quantitative approach. The try out method was used in this research with data obtained through one data collection (questionnaire withdrawal). Data analysis is quantitative statistics. Research findings show that there is a significant influence on leadership variables on innovation, but not on organizational structure and service orientation variables. Both variables were not found to have a significant influence on innovation. The centralization of authority in terms of work and decision making strengthens the view that the organization is considered a mechanistic type of organization. Referring to these findings, factors that are thought not to have a positive influence on innovation need to be reviewed and their role increased in the future so that organizations are encouraged to become organic organizations through the distribution of power and authority evenly distributed among members.

The Impact of Enterprise Resource Planning (ERP) Software Implementation and System Quality on Service Quality at Oriskin Clinics (A Case Study of Three Oriskin Clinic Branches) Nafisah Oktavianti; Ni Made Widhi Sugianingsih; Wahyudi Utomo; Nuria Puspitasari; Nidia Sofa
Technema: Journal of Intelligent Engineering and Computing Vol. 1 No. 2 (2026): : June: Technema: Journal of Intelligent Engineering and Computing
Publisher : CV SCRIPTA INTELEKTUAL MANDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar

The digital transformation of healthcare service organizations requires integrated information systems capable of improving operational efficiency, data accuracy, and service quality. This study examined the effects of Enterprise Resource Planning (ERP) software implementation and system quality on service quality at three Oriskin Clinic branches located in Sentul, Karawang, and West Jakarta. An empirical quantitative design with an explanatory approach was employed. The study involved all 86 employees using the ERP system through a saturated sampling technique. Primary data were collected using a structured Likert-scale questionnaire and analyzed using validity and reliability tests, classical assumption testing, multiple linear regression, coefficient of determination, t-test, and F-test with IBM SPSS Statistics version 27. The results indicate that ERP software implementation has a positive and significant effect on service quality (β = 0.535, p = 0.001), while system quality also exerts a positive and significant effect (β = 0.409, p = 0.001). Simultaneously, both variables significantly influence service quality (F = 1841.430, p = 0.001) and explain 97.8% of its variance (R² = 0.978). These findings demonstrate that effective ERP implementation supported by high system quality substantially enhances operational performance and healthcare service quality in digitally integrated clinical environments.

Co-Authors Anggi Fathya Anindita Azwar _ Effy Rusfian Fachri Aditya M Ikhsan Martani Huseini Meisa Sofia Nafisah Oktavianti Ni Made Widhi Sugianingsih Nidia Sofa Nuria Puspitasari Soraya Khairiyah Syarweni, Narulita Titik Purwinarti Tuty Herawati Yoshua Ardy Putra

Title

Found 7 Documents
Search

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Title Search

Found 7 Documents Search

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Title

Found 7 Documents
Search