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All Journal Jurnal Kebijakan dan Administrasi Publik Policy & Governance Review Journal of Governance Sawala : Jurnal Administrasi Negara Jurnal Basicedu Dinamika Governance : Jurnal Ilmu Administrasi Negara PERSPEKTIF Khazanah Sosial Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes Journal of Social Research Jurnal Basicedu Journal Research of Social Science, Economics, and Management MODERAT: Jurnal Ilmiah Ilmu Pemerintahan JKAP (Jurnal Kebijakan dan Administrasi Publik) Asian Journal of Social and Humanities Journal of Digital Technology and Computer Science
Reza Fathurrahman
Universitas Indonesia
Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Public Health Social Sciences Other

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Improving the Quality of the Mobile Tax Service Apps in Indonesia: A Delphi Study Aditya Putra; Reza Fathurrahman
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 2 (2022): Budapest International Research and Critics Institute May
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i2.4614

Abstract

This research aims providing recommendations to improve the service quality of M-Pajak, a mobile-based application developed by the Directorate General of Tax (DGT). M-Pajak was officially launched in June 2021 to simplify and modernize the pre-existing traditional tax services. Eight selected experts participated as persons in this research and exchanged their ideas through a three-round Delphi study carried out from November 2021 to January 2022. The initial release of the application only provides a minimal number of services. Due to limited human resources, the DGT needs a selective development improvement plan for public service apps. This research found that data and information security should be prioritized for future M-Pajak updates.
The Urgency of Adaptive Performance in Supporting the Transformation of Military Educational Institutions in the Digital Age: A Case Study of Army Polytechnics David Juninhu; Reza Fathurrahman
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 2 (2022): Budapest International Research and Critics Institute May
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i2.5357

Abstract

Digital transformation has disrupted the organization of the Indonesian Armed Forces in Indonesia. The Indonesian National Army Army needs to produce reliable personnel to respond to technological developments. The mandate for developing the competence of the personnel is, among others, handed over to the Army Polytechnic. Thus, personnel in the Army Polytechnic, both military and non-military, are also required to have adaptive performance. This article discusses the urgency of adaptive performance for the Army Polytechnic in particular and military educational institutions in general and the key factors that influence the development of adaptive performance capabilities in military educational institutions. By applying the study of literature, this article shows that with the transformation of the organization and duties of the Army Polytechnic as a military educational institution, the concept of adaptive performance plays a key role. This cannot be separated from the competence and role of human resources, which are no longer sufficient and do not follow changes in responsibilities, especially with the evolution of human resource competencies and traditional technical skills towards digital. Based on the literature review results, four key factors significantly influence adaptive performance in an organization, namely the characteristics of individuals, jobs, groups, and organizations.
Co-Authors Aditya Putra Ahmad Khairul Shiddiq Ahmad Khairul Shiddiq, Hairin Angga Wijaya Anggoro Nurcholik Rusyianto Damaris Bernike Bellastuti David Juninhu Dicky Aji Pratama Doni Ramadhan Dwi Putri Nadila Dyah Ayu Febriani Fitria Ariyanti Fitria Hedyanti Florianus Alui Muhamad Azami Nasri Muhammad Nurdin Alamsyah Nabila Puspa Adiyanti Nur Muhamad Iqbal Nur Muhamad Iqbal Nurfahmi Hidayat Setiawan Nur Prakoso Utomo Sofia Yuniar Sani Tria Noviani Suhendar Violita Sinda Arinda Widiono, Genut Wahyu Wihandoyo Yuliani Wijayanti