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PENGARUH PROFESIONALISME PEMERIKSA PAJAK, KEPUASAN KERJA DAN KOMITMEN ORGANISASI TERHADAP KINERJA KARYAWAN Nur Cahyani; Ahyar Yuniawan
Jurnal Bisnis dan Ekonomi Vol 17 No 1 (2010): Vol. 17 No. 1 Maret 2010
Publisher : Fakultas Ekonomika dan Bisnis, Universitas Stikubank

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This study aims to examine the effect of professionalism on the tax examiner jobsatisfaction and organizational commitment and its impact on improving employee performance.All the variables were based on the results of previous research, namely: Al-Meer (1989) and McNeese-Smith (1996), Shafer et al., (2001); Sagie and Krausz (2003); Lui et al., (2003) ; Cohenand Col, (2004) and Rizvi and Eliot (2005). Use of these variables can solve problems that occuron Regional Tax Office in Semarang, namely achievement of LPP settlement that does not reachthe target. Samples are tax inspectors in Semarang, some 171 tax inspectors. Structural EquationModeling (SEM), which is run by the AMOS software was used to analyze the data, the resultsshowed that the professionalism of the tax inspector has a positive and significant impact on jobsatisfaction, organizational commitment and employee performance. Job satisfaction has apositive and significant impact on employee performance and organizational commitment has apositive and significant impact on employee performance. The empirical findings indicate that toimprove employee performance in the tax office in Semarang area, need to pay attention tofactors such as tax inspectors professionalism, job satisfaction and organizational commitmentbecause of these factors proved to influence the level of employee performance.Keywords: professional tax inspectors, job satisfaction, organizational commitment, andemployee performance.

ANALISIS PENGARUH KEPUASAN KERJA DAN KOMITMEN ORGANISASIONAL TERHADAP TURNOVER INTENTIONS Lia Witasari; Fuad Mas’ud; Ahyar Yuniawan
Jurnal Bisnis dan Ekonomi Vol 18 No 1 (2011): Vol. 11 No. 1 Maret 2011
Publisher : Fakultas Ekonomika dan Bisnis, Universitas Stikubank

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Turnover intentions in hospitality industry is a signal of the employee turnover in theindustry. The company shall give a serious attention because a high turnover within a companycan interrupt activities and productivities. Beside, turnover can also create instability anduncertainty of employee condition. According to the above, the researcher argues that it isnecessary to have a further examination about the relationship between job satisfaction andorganizational commitment, and turnover intentions in the hospitality industry. The deep theoryanalysis of variables affecting turnover intentions brings the researcher to develop a researchmodel consisting of three variables which are job satisfaction, organizational commitment, andturnover intentions as well as three research hypotheses. Data of job satisfaction, organizationalcommitment and turnover intentions is obtained through interviews using questionnaires to 142respondents who are employees of the Novotel Hotel. Then, data is analyzed using StructuralEquation Modeling (SEM) Technique of Analysis. The result of the three research hypotheses testusing SEM shows that job satisfaction has a positive and significant effect on organizationalcommitment, organizational commitment has a positive and significant effect on turnoverintentions, and job satisfaction statistically proven that it does not have any significant effect onturnover intentions. Based on that results, therefore the research questions are solved. Thatturnover intentions is affected by organizational commitment. Therefore, in order to push theturnover intentions in a low number, the management need to take efforts to improve theorganizational commitment of the employees.Key Words: job satisfaction, organizational commitment, turnover intention

PENGARUH GAYA KEPEMIMPINAN TRANSFORMASIONAL, MOTIVASI KERJA, DAN BUDAYA ORGANISASI TERHADAP KINERJA KARYAWAN (Studi Pada PT. BPR Arta Utama Pekalongan) Robertus Gita; Ahyar Yuniawan
JURNAL STUDI MANAJEMEN ORGANISASI Vol 13, No 2 (2016)
Publisher : Faculty of Economics and Business Diponegoro University

The purpose of this research is to analyze further the effect of transformational leadership style,employee motivation, and organizational culture on employee performance. In this study, theresearcher uses of transformational leadership style, work motivation, and organizational cultureas an independent variables and employee performance as the dependent variable.Methods of data collection in the research that is used is a questionnaire with a sample of 57permanent employees of PT. BPR Arta Utama Pekalongan (consisting of a central office and fourbranch offices), in which the research is using a sample of census or using the entire population ofemployees of PT. BPR Arta Utama. Methods of data analysis used in this research is multiplelinear regression analysis.Based on the multiple linear regression that is performed to produce transformational leadershipstyle, it has a positive and significant impacts on employee performance. Meanwhile, workmotivation and organizational culture do not affect the performance of employee.Keywords : Transformational leadership style, work motivation, organizationalculture, and employee performance.

KEPEMIMPINAN ISLAMI (STUDI FENOMENOLOGI PADA KEPALA SEKOLAH SMA BATIK 1 SURAKARTA) Barra Bahtiar Aziz; Ahyar Yuniawan
JURNAL STUDI MANAJEMEN ORGANISASI Vol 16, No 1 (2019)
Publisher : Faculty of Economics and Business | Universitas Diponegoro

Islamic leadership of the current headmaster is a determinant of the success and progress of an educational institution in obtaining blessings and ridho of Allah swt. Allah swt has given the example of the best man as an example of good for all people as an example of the leader of the earth that is the Prophet Muhammad saw. The purpose of this research is to know the understanding and implementation of Islamic leadership by the principal of SMA Batik 1 Surakarta, by applying Islamic leadership to the educational institution ie school, and find out what should be the implementation of Islamic leadership at school. The method used is qualitative method with phenomenology study approach. The reason for choosing the method is so that this research can be done in depth to know the understanding and implementation of Islamic leadership of headmaster in SMA Batik 1 Surakarta. The results of this study indicate that the principal SMA SMA 1 Surakarta already understand and apply Islamic leadership.

ANALISIS PENGARUH KESADARAN MEREK, PERSEPSI KUALITAS DAN LOYALITAS MEREK TERHADAP NILAI PELANGGAN MOBIL MEREK TOYOTA Herma Yunitasari; Ahyar Yuniawan
JURNAL STUDI MANAJEMEN ORGANISASI Vol 3, No 2 (2006)
Publisher : Faculty of Economics and Business Diponegoro University

ABSTRACT Consumers will always consider any benefits they would receive or costs they would have to pay when they want to buy a product. This critical consideration happen as the information dissemination that using information technology has made them to be more careful when they received product offers. In this situation, product quality is relatively depend on the consumer’s judgement or the value that expected by customer. As consequence, producer must give strong consideration on customer value (Eka, 2001) in which value would be created through brand, process and service (Kertajaya, 1994 in Irawan, 1995). The study was aimed to find the significant impact of brand awareness, quality perception and brand loyalty on customer value. The survey method was employed in this study. The respondents would ones who have car on their own and used it for at least one year. All items in this survey were adopted from several scholars in Baldauf et al. (2003). Linear regression analysis was used to test the hypothesized model statistically to determine the extent to which the proposed model is consistent with the sample data. The study results showed that all variables have significant effect to customer value. Hypothesis tests has showed that brand loyalty has the biggest (33.5%) effect on customer value which followed by quality perception (32.1%) and brand awareness (29.1%). It could be conclude that all independent variable partially has significant impact on customer value. F test also showed a significant value (34.794). It seemed that this research showed vary good results where the sample data has significant support to the proposed model. The study results could be taken into account to determine any policies that link the all variables which were have taken into account. Keywords: customer value; survey method; linear regression analysis

ANALISIS PEMETAAN BUDAYA ORGANISASI MENGGUNAKAN ORGANIZATIONAL CULTURE ASSESSMENT INSTRUMENT PADA PT. BANK PEMBANGUNAN DAERAH JAWA TENGAH Anggun Tri Febriana; Ahyar Yuniawan
JURNAL STUDI MANAJEMEN ORGANISASI Vol 10, No 1 (2013)
Publisher : Faculty of Economics and Business Diponegoro University

A demands of change in the business world is a threat that can not be avoided anymore. Regional Development Bank of Central Java Limited Company is one of the many companies that decide to make changes in order to maintain their existence. Management Change Program was announced by the Bank Jateng since 2005 and followed up in 2011 by reaching out to employees as partners for change. This Cultural transformation made an effort in realizing the next vision and mission of Bank Jateng, one of his vision is to become BPD Regional Champion in 2014. Therefore, the mapping of cultural organization that aims to analyze the current organizational culture profile and the next five years at Regional Development Bank of Central Java Limited Company to facilitate the process of cultural transformation that was planned. The study used a survey method with the Organizational Culture Assessment Instrument (OCAI). The survey was conducted on directors, division chief, branch chief, and partner for change in the level of employees with a quantitative and qualitative (descriptive) approach, aims to reveal and analyze the cultural profile of the current Bank Jateng and the next five years. The results of this study, there is a common perception among directors, division chief, branch chief, a partner of change in the employee level which stated that the cultural profile of the current Bank Jateng is a hierarchy. However, on the next five years they are expected to have a combination of different cultures. Directors and chief of the division expects a combination of market and hierarchy cultures. Branch heads and partners of change, expect the combination of cultural change between the clan and a market cultural that is expected in the next five years. Alternatives market cultural dimensions to be the main focus in the next five years refers to the management of employees as a dimension that is expected to be more improve. Based on the interpretation of the cultural mapping, showing some indication that is: the process of cultural transformation from an organizational traditional hierarchical design to a modern organization design, Big expectations in five years ahead of Bank Bank Jateng has been in line with their goals become BPD Regional Champion 2014, and the role of Java culture in formation of organizational culture in the Bank Jateng.Key words: Transforming Organizational Culture, Organizational Culture Mapping, OCAI, Quantitative Descriptive

Analysis of Quality Assurance Strategy in Increasing Business Performance of BCA Bank (Case Study on SOLA BCA Service: Solution Assistant BCA) Stefi Primagrazioso; Ahyar Yuniawan
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 2 (2022): Budapest International Research and Critics Institute May
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i2.5509

The banking business in Indonesia is currently expanding, following the economic wheels, which continue to move in step with increasingly modern times, with increasingly strong rivalry between banks and the creation of more accessible financial technology. The goal of this study is to examine the implementation of the Quality Assurance strategy to improve business performance through BCA SOLA services, as well as the impact/consequences of doing so on BCA Bank's business performance. This research is a case study that aims to describe or provide an in-depth and full picture of the research findings. The total population consists of the workers at all BCA Bank in Semarang. The sample in this study was collected using a purposive sampling strategy, which involves collecting samples with certain considerations/characteristics. The data used in this case study was gathered through observation and interviews. SOLA service is a service designed for selected clients based on branch suggestions; this service will expand to assist customers who are increasingly dispersed throughout Indonesia. SOLA service will continue to give the best service to become a customer's personal assistant who can provide information and help customers overcome difficulties by giving the best solutions from goods held by BCA Bank. The function of Quality Assurance is critical in supporting the aims of SOLA service in the future. It is envisaged that Quality Assurance will be able to provide improvement and monitoring of how agents convey offers and product sales and modify coaching techniques.

Analysis of the Effectiveness of Leaders Based on Gender in Islamic-Based Non-Profit Organizations Nadya Ayu Saraswati; Ahyar Yuniawan
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 4 (2022): Budapest International Research and Critics Institute November
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i4.7101

The role of women in top management positions in companies or organizations is still less than the role of men, while in general the female population is higher than the male population. This phenomenon indicates that there is a problem in the role of women in occupying top management positions. The view of patriarchal culture in Indonesia and the inappropriate interpretation of the Qur'an cause limitations on the role of women outside the home, especially as leaders and increase discrimination against women. This study discusses the differences in perceptions of male and female leaders and the application of Islamic leadership in non-profit Islamic organizations. The research was conducted using a mix method that integrates quantitative and qualitative research at an Islamic educational institution in the city of Semarang. The conclusion of this study is that male leaders are perceived to have higher effectiveness than female leaders. Male leaders listen more effectively to subordinates and share tasks more fairly than female leaders. Leaders in educational institutions that are the object of research have also behaved in accordance with the five behaviors of Islamic leaders. As a result, the management of the company or organization can choose leaders according to the direction and needs of the organization.

Examining Customer Value in Making Repeat Purchases Online Travel Agent Pegipegi Firdha Apsyari; Ahyar Yuniawan
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 3 (2022): Budapest International Research and Critics Institute August
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i3.6699

This study aims to determine the effect of hedonic values, social values on customer satisfaction and their impact on customer loyalty online travel agents Pegipegi. This study uses four variables, namely hedonic value, social value, customer satisfaction and customer loyalty. The population used in this study were all customers of Pegipegi's online travel agent in Indonesia, involving 134 respondents who were selected by purposive sampling with non-probability sampling technique. This study uses structural equation modeling (SEM) with the AMOS program. The results of this study indicate that hedonic values and social values have a positive and significant influence on customer satisfaction. Meanwhile, customer satisfaction has a positive and insignificant effect on customer loyalty.

Pengaruh Inovasi Terhadap Performa Usaha Melalui Keunggulan Bersaing Pada UMKM Syariah di Kota Semarang Laura Fabiola Soegihono; Ahyar Yuniawan
Jurnal Ilmiah Ekonomi Islam Vol 9, No 3 (2023): JIEI : Vol.9, No.3, 2023
Publisher : ITB AAS INDONESIA Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jiei.v9i3.11411

Business performance is an assessment of how the strategy implemented by the company is realized. By assessing business performance, it can be seen how far the company has developed. The aim of this research is to find out whether innovation has an effect on business performance, and to find out whether competitive advantage is able to mediate innovation on business performance. The population in this research are MSMEs in Semarang City who have been established for more than 5 years. The number of samples in this study was 115 respondents using a cluster sampling technique. Data collection techniques use questionnaires and observation methods. The data analysis method uses multiple linear regression with a path analysis approach and the SPSS program. The research results show that the innovation variable has an influence on business performance, then competitive advantage also has a positive and significant influence on business performance. The results of the indirect effect test also show that competitive advantage is able to mediate the relationship between innovation and business performance. The implementation of innovation strategies influences the business performance of MSMEs in Semarang City. Competitive advantage also influences business performance and can mediate the relationship between innovation and the business performance of MSMEs in Semarang City. Suggestions for MSME players in Semarang City to implement innovation strategies that are appropriate to the business sector they are undertaking so that they will increase their competitive advantage which will improve business performance.

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