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I Komang Gede Mahendra
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PERAN KOMITMEN ORGANISASIONAL DALAM MEMEDIASI PENGARUH KEPUASAN KERJA TERHADAP TURNOVER INTENTION AGEN PT PRUDENTIAL INDONESIA LIFE ASSURANCE DENPASAR I Komang Gede Mahendra; I Gde Adnyana Sudibya; I. G. A. Manuati Dewi
Buletin Studi Ekonomi VOL.22.NO.2. AGUSTUS 2017 (PP 113-261)
Publisher : Buletin Studi Ekonomi

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Abstract

This study aims to explain the effect of job satisfaction and organizational commitment toturnover intention and role of organizational commitment in mediating the effect of job satisfactionon turnover intention. The research population is all unit manager at Prudential 4 Denpasarbranch office in Denpasar and use 167 samples with probability sampling method. To determinethe number of samples, used Slovin formula. Methods of data collection using survey methodswith questionnaires as a tool. Data were analyzed using Partial Least Squares analysis. Theresults of the study found that job satisfaction has a significant effect on turnover intention.Organizational commitment was also found to have a significant effect on turnover intention.Furthermore, organizational commitment was found to mediate the effect of job satisfaction onturnover intention. The implication of this research is, in order to suppress the emergence ofintention turnover, top managers of Prudential Indonesia need to maintain employee loyalty,especially the unit manager, to the company. The management of Prudential Indonesia alsoneeds to maintain the suitability of existing work practices in the field with the expectation ofemployees, especially the unit manager, then keep the work situation to be conducive, so as notto cause excessive pressure.Keywords: job satisfaction, organizational commitment, turnover intention
Co-Authors I Gde Adnyana Sudibya I Gusti Ayu Manuati Dewi