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All Journal E-Jurnal Ekonomi dan Bisnis Universitas Udayana E-Jurnal Manajemen Universitas Udayana
A.A. Ngr. Bayu Suryanatha
Fakultas Ekonomi dan Bisnis Universitas Udayana
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education

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Journal : E-Jurnal Ekonomi dan Bisnis Universitas Udayana

 1 
PREDIKTOR ORGANIZATIONAL CITIZENSHIP BEHAVIOR KARYAWAN DI THE BREEZES BALI RESORT & SPA SEMINYAK A.A. Ngr. Bayu Suryanatha; I Gde Adnyana Sudibya; I Gede Riana
E-Jurnal Ekonomi dan Bisnis Universitas Udayana VOLUME.05.NO.12.TAHUN 2016
Publisher : Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

This study aims to 1) analyze the influence of employee satisfaction on organizational commitment, 2) analyze the influence of employee satisfaction on organizational citizenship behavior (OCB), 3) analyze the effect of organizational commitment on organizational citizenship behavior (OCB) and 4) to analyze the role of mediation commitment the organizational influence employee satisfaction on OCB. The population in this study were all employees of The Breezes Bali Resort & Spa Seminyak. Data collected through observation, questionnaires and interviews. Data analysis technique used is PLS (Partial Least Square). Based on the results obtained in this study 1) Job satisfaction positive and significant effect on organizational commitment, 2) Job satisfaction positive and significant effect on organizational citizenship behavior (OCB), 3) Commitment organizational positive and significant effect on organizational citizenship behavior (OCB) and 4) organizational commitment mediates the influence of employee satisfaction on OCB.
Co-Authors I Gde Adnyana Sudibya I Gede Riana Komang Ardana