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All Journal Jurnal Master Pariwisata (JUMPA) STI Policy and Management Journal Jurnal Pariwisata Nusantara
Wahyu Khalik
Sekolah Tinggi Pariwisata Mataram
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences

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KAJIAN KENYAMANAN DAN KEAMANAN WISATAWAN DI KAWASAN PARIWISATA KUTA LOMBOK Wahyu Khalik
JURNAL MASTER PARIWISATA Volume 01, Nomor 01, Juli 2014
Publisher : Magister Tourism Study, Faculty of Tourism, Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/JUMPA.2014.v01.i01.p02

Abstract

Comfort and security are vital factors in tourism destination of Kuta Lombok with great tourism potential. However, this potential will not be desirable if the conditions are not created by comfort and security. This proves that there are factors that affect the comfort, community understanding of tourism awareness, and community participation in comfort and security of tourists. The study was conducted aimed to determine the factors that affect comfort and safety, the level of community understanding of tourism awareness, and community participation in the comfort and security of tourists in Kuta Lombok tourism.This study examines the comfort and safety of tourists in tourism of Kuta Lombok are included in the descriptive study. Therefore, the research conducted through a qualitative approach. Methods of data collection through observation, interview and documentation. Decision is determined by the method of purposive, with 15 informants. The theory applied is the theory of structural functionalism which analyzed the factors and community participation, and motivation theory is applied to analyze the level of community understanding about tourism awareness.The analysis results of research conducted by qualitative descriptive analysis presents the results of research through a narrative supported by photographs. The results of this study suggests that the comfort and safety factor is  influenced by the low level of community understanding in the elements of tourism awareness through Sapta Pesona. The low raises community understanding of factors that affect comfort and safety as a factor of environmental aspects of parking management and environmental hygiene, factors of economic activity and the hawkers aspects trasnportation service providers as well as factors in the aspect of tourism access roads were damaged. Community participation in the comfort and security of tourists is not functioning optimally. This is caused by unsynchronization between organizations. Forms of community participation in the form of the participation into the organization and the coast guard and empowerment of communities in the festival. Based on those results of the three studies, the government of Central Lombok is expected especially for Culture and Tourism Department particular attention to the factors that affect comfort and safety, and the formation of tourism awareness with benchmarks Sapta Pesona.
Valuasi Objek Wisata Kebun Raya Lemor Menggunakan Contingent Valuation Method (CVM) Tahun 2020 Afifudin Afifudin; Hindy Ikhwana; Wahyu Khalik
Jurnal Pariwisata Nusantara (JUWITA) Vol. 1 No. 1 (2022): Jurnal Pariwisata Nusantara (JUWITA)
Publisher : PROGRAM STUDI PARIWISATA SYARAH, FAKULTAS EKONOMI DAN BISNIS ISLAM, UNIVERSITAS ISLAM NEGERI MATARAM

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (327.058 KB) | DOI: 10.20414/juwita.v1i1.5001

Abstract

Lemor Botanical Garden Attraction is a Tourist Attraction located in Cempaka Hamlet, Suela Village, Suela Subdistrict, East Lombok Regency, West Nusa Tenggara become one of the tourist destinations that have visitors who continue to increase every year, but because covid 19 cases decrease in 2020. The problem faced is the lack of facilities in Lemor Botanical Garden Attractions compared to what is needed so that the management is less than optimal. This research was conducted to find out the factors that affect the desire to pay (WTP) from visitors to Lemor Botanical Garden Attractions and to find out the value of Lemor Botanical Garden Attractions with Contingent Valuation Metohod (CVM). This research method compares quantitative methods with multiple linear regression analysis tools, where the desire to pay (WTP) as a dependent variable, while income, education, and dummy origin as independent variables. The results showed that the variable income, education, and dummy origin were equally positive and significant to the desire to pay (WTP). The value of the desire to pay (WTP) of the average visitor of Lemor Botanical Garden Attraction Rp14,388,0597 with the number of visitors in 2020 as many as 10,590 people so that the value of Lemor Botanical Garden Attraction in 2020 is Rp152,369,552.
Examining the Effects of Smart Destination Management on Tourists’ Satisfaction and Perceived Sustainability in Indonesia: A Structural Equation Model Khalik, Wahyu; Aini, Yulis Nurul; Azizurrohman, Muhammad
STI Policy and Management Journal Vol 10, No 1 (2025): STI Policy and Management
Publisher : National Research and Innovation Agency, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14203/STIPM.2025.419

Abstract

This study examines the influence of smart destination management on tourists’ satisfaction and perceived sustainability in six major destinations in Indonesia: Jakarta, Bandung, Yogyakarta, Malang, Bali, and Lombok. Using the Smart Tourism Destination (STD) framework, this study investigates the effects of smart tourism infrastructure, destination communication, and crowd management experience, with perceived destination accessibility as a mediator and tourists’ digital literacy as a moderator. A total of 380 valid responses were collected through a structured survey and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results show that the three core dimensions contribute significantly to enhance tourists’ satisfaction, with perceived accessibility serving as key mediator. Tourists’ satisfaction also strongly predicts perceived sustainability. Digital literacy moderates the smart services’ effectiveness, highlighting the importance of individual readiness. Multi-Group Analysis (MGA) results reveal that crowd management has a significantly stronger impact in islandbased destinations, suggesting the need for context-sensitive strategies. Theoretically, this study expands the STD framework by integrating individual and spatial dimensions. Practically, it offers insights for destination managers to invest in inclusive technologies, support digital literacy, and tailor approaches based on destination types. These findings support the development of smart and sustainable tourism, particularly in emerging economies like Indonesia.
Co-Authors Afifudin Afifudin Aini, Yulis Nurul Azizurrohman, Muhammad Hindy Ikhwana Lalu Masyhudi