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PERANCANGAN IMPLEMENTASI FRAMEWORK CODEIGNITER PADA CRM (CUSTOMER RELATIONSHIP MANAGEMENT) MENGGUNAKAN WHATSAPP-MARKETING BERBASIS WEB Moch Subchan Mauludin; Rony Wijanarko; Iis Wahyuni
Prosiding SNST Fakultas Teknik Vol 1, No 1 (2019): PROSIDING SEMINAR NASIONAL SAINS DAN TEKNOLOGI 10 2019
Publisher : Prosiding SNST Fakultas Teknik

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (272 KB)

Abstract

Salah satu tindakan untuk menjaga hubungan baik dalam pelayanan antara pelanggan dan perusahaan dapat dilakukan melalui CRM (Customer Relationship Management). Seiring dengan perkembnagan teknologi informasi dan komunikasi maka diperlukan peningkatan pelayanan yang lebih efisien terhadap pelanggan. Implementasi framwork codeigniter pada CRM menggunakan whatsapp marketing salah satu cara untuk menjaga hubungan yang baik antara pelanggan dan perusahaan. Menggunakan metode prototype dengan bahasa pemrograman PHP dan Xampp sebagai server, untuk mempercepat proses inputannya digunakan MySQL sebgai pengolahan databasenya. Implementasi Framework CodeIgniter pada CRM whatsapp-marketing berbasis web terbukti dapat memudahkan bagi pihak perusahaan dalam mengelola informasi dalam pelayanan terhadap pelanggan.Kata kunci : CRM, CodeIgniter, Framework, Prototype, Whatsapp-marketing. 
SANTUNAN ANAK YATIM SEBAGAI WUJUD KEPEDULIAN MAHASISWA KKN UNIVERSITAS ISLAM AL-IHYA KUNINGAN KELOMPOK 10 DI DESA MUNCANGELA Cahya; Budi Hidayah; Iis Wahyuni; Jumsari; Noor Khaliza; Risa Suci Amalia
Jurnal Pengabdian Kepada Masyarakat Vol. 2 No. 2 (2024): JURNAL PENGABDIAN KEPADA MASYARAKAT UNISA KUNINGAN
Publisher : Universitas Islam Al-Ihya Kuningan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70476/jpkmunisa.v2i2.1

Abstract

Community Service through the Unisa Kuningan Real Work Lectures activity for 40 days in Muncangela Village through a religious program , namely Donation for Orphans. As a form of concern and education for all Muslims to love orphaned children. Al Ihya Kuningan Islamic University KKN students group 10 have carried out donation activities for orphans in Muncangela village, Cipicung District, Kuningan Regency on September 9 2024. The implementation of the activity program is carried out in two stages, namely: (1) coordination; (2) distribution, through an orphan compensation program, although the amount of compensation is not large, it is meaningful for the orphans, of course with the hope of inviting benefactors, rich people and Muslims to take part in caring for orphans around them. This activity is also a work program for KKN students from groups of 10 Muncangela villages as a series of closing activities. Unisa KKN group 10 students became initiators and were able to make the public aware of the importance of caring for orphans, and as an application of the prophet's hadith narrated by Bukhari and Muslim.