IM. Narka Tenaya
Program Studi Agribisnis, Fakultas Pertanian, Universitas Udayana

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Tingkat Kepuasan Masyarakat dalam Pengurusan Perizinan SIUP Agribisnis di Badan Pelayanan Perijinan Terpadu Satu Pintu dan Penanaman Modal Kota Denpasar L. Mira Ambarasari Saka; IM. Narka Tenaya; IM. Sudarma
JURNAL MANAJEMEN AGRIBISNIS Vol. 2 - No. 2 - Oktober 2014
Publisher : Universitas Udayana

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Abstract

The primary function of government is to serve the public. To increase   the public satisfaction is one of the efforts to improve the quality of public services. The service of trade business license (SIUP) for investing agriculture activities (agribusiness)   is one of  licensing  service types  that organized by BPPTSP and PM Of the  Denpasar   Municipality . The purpose of this study was to analyze the role of variables between the behavior of services and service standards to the satisfaction levels of public and influence the level of people's satisfaction with the use of an agency  service in  processing Agribusiness trade  license (SIUP ) in BPPTSP and PM of  the  Denpasar Municipality. The number of samples was determined by 90 respondents who have had SIUP with agribusiness activity period of 2010 s/d 2013. Data Technical Analysis used Partial Least Square (PLS) with the Smart PLS program. The results showed that the behavior of the service variables have a correlation coefficient (r) of 0.956 with the value of the contribution (R2) greater than 0.914 standard variable satisfaction level of service to the public, showed a correlation coefficient (r) of 0.930 with the value of the contribution (R2) 0.865. Based on the result of R2 values, it means the better behavior of the service makes the higher  level of public  satisfaction. The good quality of service behavior will give an impact on the quality of service satisfaction. The  Good quality  of service behavior in BPPTSP and PM  of  Denpasar  municipality will increase public satisfaction and  encourage the Applicants  to submit SIUP agribusiness independently. The level of public  satisfaction proved positive and significant effect on service bureau services. It shown by the path parameter coefficients positive value of 0.859 with a  statistic of 24.879 (t-statistic> 2.58), so that the level of public  satisfaction has  positive influence on the use of service bureaus in BPPTSP and PM  of  Denpasar  municipality. The conclusion is  although  the public satisfaction in good  level of  service behavior  but  in reality the communities still using bureau services for helping to submit of  agribusiness trade license . It caused  the use of agency services are considered more practical.
Peran Wanita Tani dalam Penerapan Teknologi Pengelolaan Tanaman Terpadu (PTT) pada Usahatani Jagung di Kecamatan Pringgabaya Kabupaten Lombok Timur Rini Endang P; IM. Narka Tenaya; NW. Sri Astiti
JURNAL MANAJEMEN AGRIBISNIS Vol. 2 - No. 2 - Oktober 2014
Publisher : Universitas Udayana

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Abstract

The role of women in employment in the agricultural sector which contributed significantly agriculture, but there are all kinds of problems and their influence in the implementation of the management of the combined.Research described a woman ' s role is aimed at farmers, internal and external factors do influence the participation of women, the farmer and analyzing internal and external factors influence the participation of women in the farmers This research was conducted in the central area which is Pringgabaya corn plants in East Lombok Regency, West Nusa Tenggara Province. Retrieval method based on Slovin respondents so that the number of respondents obtained as many as 97 persons, whereas the respondent taking techniques using random sampling method. The method of data collection by means of observation, and interviews, while the data analysis technique used is system skoring, Parcial Least Square (PLS) quantitative and qualitative descriptive. The results showed that women farmers have the role of high technology in the implementation of PTT, internal factors (knowledge and motivation) and external factors (ease of applying the PTT, the ease of accessing information, ease of access to the means of the PTT, and infrastructure production). Internal factors have a greater influence on the role of women farmers in applying the technology of PTT corn when compared to external factors. Suggestion that can be submitted: (1) a women farmer to get more actively in seeking knowledge, information technology, access facilities production and increase the motivation to enhance its role in implementing the technology, (2) the facilitator play in the technological PTT corn to improve performance in a positive perception of the PTT corn crop that women more motivated to implement the technology, (3) the institution and related parties to involve the peasantry in the agricultural activities, especially in the matter of organic substances, harvesting and after harvest.