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All Journal Mutiara Medika: Jurnal Kedokteran dan Kesehatan Jurnal Ilmiah Teunuleh: The International Journal of Social Sciences
Rina Mutiara
Esa Unggul University
Humanities Education Health Professions Languange, Linguistic, Communication & Media Medicine & Pharmacology Social Sciences Other

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Nurse Workloads Affecting Negative on Patient Safety in Hospital (Case Study at X Hospital) Mersy Delty Kainama; Ratna Indrawati; Rina Mutiara
Mutiara Medika: Jurnal Kedokteran dan Kesehatan Vol 20, No 2 (2020): July
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/mm.200244

Abstract

Patient safety is a serious global health problem. The results showed that in developed countries one in ten patients who get injured during treatment in the hospital. Developing countries, patients who are harmed during the hospitalization process are likely to be more likely than those in developed countries. Based on the results of the 2018 evaluation at RSIA Bunda Aliyah, it shows that compliance with the risk of injury due to a patient falling in the inpatient department reaches 99% of the 100% standard, where only 1% is still a problem in preventing the risk of falling. Compliance in hand washing was 65.3% with a standard of 85%, the data also showed that patient and family satisfaction reached 70.9% with a standard of 80%. The purpose of this study was to analyze the effect of nurses' workload on the implementation of patient safety at RSIA Bunda Aliyah with service quality as an intervening variable. The method used in this research is multiple regression path analysis, which was conducted on 74 respondents. The results of this study indicate that there is a significant influence between the workload of nurses on patient safety, but service quality cannot be an intervening variable on both variables and service quality does not have a significant effect on patient safety. The results showed that the dominant influence was the workload of nurses on patient safety. Where the significant value of workload and service quality for patient safety is P = 0.044, workload on patient safety is P = 0.012, workload on service quality is P = 0.019, and service quality for patient
THE IMPLEMENTATION EFFECTIVENESS OF HOSPITAL RESPONSIBILITY TOWARDS MEDICAL DISPUTE PROCESS AT HOSPITAL X CIBINONG Adelin Litan; Fresley Hutapea; Rina Mutiara
Jurnal Ilmiah Teunuleh Vol. 2 No. 3: Jurnal Ilmiah Teunuleh | September 2021
Publisher : Teunuleh Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51612/teunuleh.v2i3.59

Abstract

Medical disputes that are rife in the medical world in Indonesia are a separate burden for medical personnel in carrying out daily practices, where the hospital as a place for medical personnel to work, should be responsible for medical personnel involved in medical disputes. The absence of sufficiently clear regulations governing the responsibility of hospitals in resolving medical disputes, makes medical personnel, in this case, the most disadvantaged part. The purpose of this study is to empirically determine the applicable laws and regulations regarding the responsibility of hospitals in the process of resolving medical disputes and the effectiveness of their implementation. The research method used is qualitative research with case study approach. Data sources are primary and secondary data. The data analysis subjects were informants, namely the director of medical services, the legal department officer and the public relations officer. The analysis tool uses interactive analysis. There were at least 4 laws and regulations related to hospital responsibility for medical personnel and implementation of regulations regarding hospital responsibility towards medical dispute process is 88%. The research found no guidelines for handling medical disputes. This study shows that the laws and regulations related to hospital responsibility and their implementation in the medical dispute resolution process have been implemented. The recommendation to Hospital X Cibinong is to make guidelines on the flow of medical dispute handling and provide education about health law to all hospital staff, especially medical personnel as parties most vulnerable to malpractice suits.
Co-Authors Adelin Litan Fresley Hutapea Mersy Delty Kainama Ratna Indrawati