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All Journal Jurnal Pamator : Jurnal Ilmiah Universitas Trunojoyo Madura Mutiara Medika: Jurnal Kedokteran dan Kesehatan Jurnal Manajemen Kesehatan Indonesia International Journal of Nursing and Health Services (IJNHS) Journal of Multidisciplinary Academic Unnes Journal of Public Health YARSI Medical Journal Jurnal Riset Kesehatan Poltekkes Depkes Bandung Jurnal Manajemen Informasi Kesehatan Indonesia (JMIKI) Indonesian of Health Information Management Journal (INOHIM) Dinasti International Journal of Education Management and Social Science PREPOTIF : Jurnal Kesehatan Masyarakat Journal of Nursing and Public Health (JNPH) Journal of Social Science Jurnal Health Sains Jurnal Pengabdian kepada Masyarakat Nusantara NUCLEUS: Jurnal Sains dan Teknologi Health Publica : Jurnal Kesehatan Masyarakat Jurnal Ilmiah Teunuleh: The International Journal of Social Sciences Co-Value : Jurnal Ekonomi, Koperasi & Kewirausahaan International Journal of Science and Society (IJSOC) Formosa Journal of Science and Technology (FJST) Journal of Comprehensive Science Public Health and Safety International Journal (PHASIJ) Journal of Hospital Management Journal of Social Science Ezra Science Bulletin Influence: International Journal of Science Review Jurnal Medika Nusantara Vitalitas Medis : Jurnal Kesehatan Dan Kedokteran Inovasi Kesehatan Global International Journal of Patient Safety and Quality Jurnal Cinta Nusantara
RATNA INDRAWATI
Universitas Esa Unggul
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Pengaruh Derajat Merokok Aktif Dengan Kejadian Hipertensi Primer Pada Pengemudi Bus Non AC di PT. Mayasari Bakti Periode Mei 2016 Caesario Satria Putra, Alfin; Ayu Aprilia, Citra; Indrawati, Ratna
Jurnal Kedokteran YARSI Vol 26, No 3 (2018): SEPTEMBER - DESEMBER 2018
Publisher : Lembaga Penelitian Universitas YARSI

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (179.585 KB) | DOI: 10.33476/jky.v26i3.755

Abstract

Derajat merokok aktif adalah perkalian jumlah rata–rata batang rokok yang dihisap dikalikan dengan berapa lamanya merokok dalam tahun, hal ini digunakan untuk menentukan derajat merokok – ringan, sedang, dan berat. Merokok aktif merupakan faktor risiko yang sulit terkontrol sebagai penyebab hipertensi primer. Penelitian ini bertujuan untuk  mengetahui  persentase derajat merokok aktif, hipertensi primer, serta besar pengaruh  derajat merokok dengan kejadian hipertensi primer pada pengemudi bus non AC di PT. Mayasari Bakti periode Mei 2016. Desain penelitian  yang digunakan adalah observational analitic dengan metode penelitian cross sectional. Sampel sebanyak 64 pengemudi bus non AC. Data  primer diambil dengan menghitung tekanan darah dan memberikan kuesioner kepada responden, kemudian dilakukan analisis dalam bentuk univariat, dan bivariat menggunakan uji chi-square. Persentase derajat  merokok ringan, sedang, dan berat berturut–turut sebesar 9,4%,  53,1%, dan 37,5%dari 64 responden, sedangkan persentase hipertensi primer pengemudi yang merokok aktif sebesar 81,3%. Hasil uji chi-square p=0,005 (P<0,05), namun nilai espektasi < 5 dan lebih  dari 20%, maka dilakukan uji alternatif fisher diperoleh p=0,002 (P<0,05). Hasil uji menunjukkan terdapat pengaruh derajat merokok aktif dengan kejadian hipertensi primer pada pengemudi bus non AC.
Nurse Workloads Affecting Negative on Patient Safety in Hospital (Case Study at X Hospital) Mersy Delty Kainama; Ratna Indrawati; Rina Mutiara
Mutiara Medika: Jurnal Kedokteran dan Kesehatan Vol 20, No 2 (2020): July
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/mm.200244

Abstract

Patient safety is a serious global health problem. The results showed that in developed countries one in ten patients who get injured during treatment in the hospital. Developing countries, patients who are harmed during the hospitalization process are likely to be more likely than those in developed countries. Based on the results of the 2018 evaluation at RSIA Bunda Aliyah, it shows that compliance with the risk of injury due to a patient falling in the inpatient department reaches 99% of the 100% standard, where only 1% is still a problem in preventing the risk of falling. Compliance in hand washing was 65.3% with a standard of 85%, the data also showed that patient and family satisfaction reached 70.9% with a standard of 80%. The purpose of this study was to analyze the effect of nurses' workload on the implementation of patient safety at RSIA Bunda Aliyah with service quality as an intervening variable. The method used in this research is multiple regression path analysis, which was conducted on 74 respondents. The results of this study indicate that there is a significant influence between the workload of nurses on patient safety, but service quality cannot be an intervening variable on both variables and service quality does not have a significant effect on patient safety. The results showed that the dominant influence was the workload of nurses on patient safety. Where the significant value of workload and service quality for patient safety is P = 0.044, workload on patient safety is P = 0.012, workload on service quality is P = 0.019, and service quality for patient
Faktor Dominasi Pengembangan Karir terhadap Komitmen Organisasi Yoga Satria Widjaya; Ratna Indrawati; Cri Sajjana Prajna Wekadigunawan
Jurnal Manajemen Kesehatan Indonesia Vol 9, No 3 (2021): Desember 2021
Publisher : Magister Kesehatan Masyarakat, Fakultas Kesehatan Masyarakat, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmki.9.3.2021.163-174

Abstract

Low commitment from employees to the hospital could be seen from the low number of employees who remain working. Compensation did not match expectations and the work climate was uncomfortabel and the lack of training as one of the career development processes made the low commitment of employees to the hospital. This study aims to provide empirical evidence of the effect of compensation and work climate on organizational commitment mediated by career development. The research method used will be quantitative methods with the type of causality research. Data source will be primary. Subjects to be analyzed will be all employees except the doctors in X hospital Cisauk Tangerang. Analysis will be using structural path analysis. Results of this study were compensation, work climate, and career development simultaneously have a positive and significant effect on organizational commitment. Partially, compensation and work climate had a positive and significant effect on career development. The research findings were the direct effect of compensation and work climate on organizational commitment greater than mediated by career development. The effect of career development is greater on organizational commitment compared to compensation and work climate.
THE The Importance of Employee Engagement in Mediating the Improvement of Staff Performance at the Hospital Nadia Shabrina Amalia; Ratna Indrawati; Endang Ruswanti
International Journal of Nursing and Health Services (IJNHS) Vol. 4 No. 3 (2021): International Journal of Nursing and Health Services (IJHNS)
Publisher : Alta Dharma Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35654/ijnhs.v4i3.455

Abstract

Staff performance is the success in carrying out the task and achieving the stated goals. Performance can be declared excellent and successful if the desired goals can be appropriately performed. A performance appraisal system is a process that measures employee performance. Several factors affect staff performance, including work motivation, work environment, and employee engagement. The research objective is to analyze the effect of work motivation and physical work environment on staff performance mediated by employee engagement. The type of research was a correlational quantitative analytic study with a cross-sectional research design. The sample population of this study amounted to 92 respondents. The sampling technique used non-random sampling, namely total sampling. The measurement in this study used primary data in the form of a questionnaire distributed to 92 respondents and a questionnaire that returned 84 questionnaires. In this study, the analysis used path analysis. The results showed that work motivation, physical work environment, and employee engagement simultaneously positively and significantly affect staff performance. Partially, work motivation and physical work environment have a positive and significant effect on staff performance. In this study, it was found that employee engagement could mediate an increase in staff performance. Employee engagement and physical work environment have a more significant influence on staff performance than work motivation
THE IMPLEMENTATION EFFECTIVENESS OF HOSPITAL RESPONSIBILITY TOWARDS HEALTHCARE WORKERS IN COVID19 ERA AT HOSPITAL X SUKABUMI Susilo Kurniawan Yeo; Andry Andry; Ratna Indrawati
Jurnal Ilmiah Teunuleh Vol. 2 No. 3: Jurnal Ilmiah Teunuleh | September 2021
Publisher : Teunuleh Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51612/teunuleh.v2i3.58

Abstract

Since the Coronavirus Disease 2019 (COVID-19) pandemic occurred in Indonesia, the health workers have become both an important entity in fighting COVID-19 and has high risk of being exposed to COVID-19. They required high protection for their safety. This work aimed to describe the applicable laws and regulations in Indonesia regarding the responsibility of Hospitals to Healthcare Workers in the COVID-19 Era and to test the effectiveness of regulation implementation. A phenomenological study approach was applied in this study. The thematic analysis was conducted to obtain the main theme of this study. The results revealed six laws and regulations were related to the hospitals’ responsibility toward healthcare workers which were Law number 36 of 2009 concerning Health, Law number 44 of 2009 concerning Hospitals, Government Regulation Number 88 of 2019 concerning Occupational Health, Minister of Health Regulation number 66 of 2016 concerning Hospital Occupational Health and Safety, Minister of Health Decree number 413 of 2020 concerning Guidelines for the Prevention and Control of Coronavirus Disease 2019, and Decree Number 392 of 2020 concerning Incentives and Death Compensation for Healthcare Workers.
Service Quality, Customer Satisfaction, Customer Trust, and Customer Loyalty in Service of Paediatric Polyclinic Over Private H Hospital of East Jakarta, Indonesia Christian Elizar; Ratna Indrawati; Tantri Yanuar Rahmat Syah
Journal of Multidisciplinary Academic Vol 4, No 2 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

Customer loyalty is considered as an important key to the success and profit of a hospital, so that a decrease in the number of visits from old patients or subscribed patients in the paediatric polyclinic of Private H Hospital is a serious problem. The purpose of this research is to determine the effect of service quality on customer loyalty with customer satisfaction and trust as an intervening variable in the services of a paediatric polyclinic in Private H Hospital. In this study, we used SEM method on 190 respondents to obtain the result. Here, the test results show has met the criteria of Goodness of Fit in which the t-value of service quality to customer satisfaction is 14.71, service quality to customer trust is 16.10, service quality to customer loyalty is 2.16, customer satisfaction to customer loyalty is 0.83, and customer trust to customer loyalty is 3.13. Customer trust significantly mediates the effect of service quality on customer loyalty while customer satisfaction cannot serve as a mediator since about 70% of patients at the paediatric polyclinic of Private H Hospital are National Health Insurance (JKN) members. By maintaining customer trust through the provision of services based on hospital accreditation standards and continuous evaluation, customer loyalty will increase as marked by the re-visit of patients even though there are other paediatric polyclinics offering more, even customers will recommend the paediatric polyclinic of Private H Hospital to other people.
Implementation of Medical and Non-Medical Risk Management Infertility and Gynecology Over Kamala Clinics Yudwi Erisha; Rhian Indradewa; Tantri Yanuar Rahmat Syah; Ratna Indrawati Lestariani
Journal of Multidisciplinary Academic Vol 5, No 1 (2021): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

KAMALA Clinic is the main clinic which is a network of private clinics that provide fertility and gynecology special health services. KAMALA is under PT. Medika Sehat Utama and have committed to developing fertility and gynaecology clinics as well as offering an In Vitro Fertilization (IVF) program with a guarantee (self-insurance). However, the operation in this clinic requires risk management to protect the clinic from a significant level of risk which is hinder the achievement of Kamala's clinical vision. In achieving optimal service to patients, this clinic carries out of risk identification, risk analysis, and risk evaluation. In order to prevent and minimize the impact of risks on every part of the clinic, the risk management is used on ISO 31000 in 2018. The stages of the ISO 31000 in 2018 process, include communication and consultation, setting context, risk assessment consisting of risk identification, risk analysis and risk evaluation, risk mitigation, monitoring and review as well as recording and reporting. Meanwhile, the risk criteria used in the risk assessment are low, moderate, high and extreme/catastrophic risk. Each risk is managed by the risk owner by conducting a risk register, then assessing the likelihood of risk occurring and assessing the risk impact based on risk criteria. the results of the risk management assessment are carried out as supporting material in decision making in mitigating the impact of risks that occur so that management can improve the effectiveness of risk management implementation.
A Service Quality Review of Medical Record Department In Private Hospital, South Jakarta Eka Widya Rita P.; Ratna Indrawati; Lily Widjaja
Journal of Multidisciplinary Academic Vol 5, No 2 (2021): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

The medical record is a document containing the patient's identity, history, physical examination, diagnosis, supporting tests and patient treatment. Here, the excellent medical record system service is one of the standard hospital services that function to help the patient care process. Thus, in this study to obtain empirical evidence and field data regarding the input, process, output, and impact in the medical records department at the outpatient installation of a Class-B Private Hospital at South Jakarta. Here, we used the data observation in June-July 2020 using the Mix Method with retrieval technique of Purposive Sampling sample of 72 medical records and 10 medical record staff respondents. The study results shows that the completeness of medical records reached 93.1% with the accuracy of the data around 87.5% and the distribution reached 58.3% with an average distribution time of 11 minutes / medical record. Also, in the effective category, the reliability value was 92%, responsiveness in was 100%, assurance was 100%, and empathy was 100% while tangibles in the less effective category were 67%. Thus, it means that the medical records service system in the outpatient installation at X Private Hospital Class B, South Jakarta, was in an effective category. Further research should be conducted to obtain more in-depth information.
The Effect of Transformational Leadership on Affective Commitments with Job Satisfaction and Organizational Culture as An Intervening Variable Nurhayati Achmad Ratina; Ratna Indrawati Lestariani; Rhian Indradewa; Tantri Yanuar Rahmat Syah
Journal of Multidisciplinary Academic Vol 4, No 6 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

This study aims to examine the effect of Transformational Leadership on Job Satisfaction, Organizational Culture, and Affective Commitment. This study will raise the relationship between job satisfaction and affective commitment as a literature gap. The population used in this study over Harapan Mulia Hospital employees around 200 employees. Here, we use 34 question items with a minimum of 34 x 5 or 170 samples. The research design in this study is explanatory research that will prove the causal relationship between the independent variables and the dependent variable. Significant levels and interrelationships between variables were analysed using the structural equation model (SEM) method Testing with structural analysis Lisrel 8.80 and for descriptive analysis using Statistical Package for Social Science (SPSS) version 20.00. The results shows that the application of Transformational Leadership had a positive and significant effect on job satisfaction (T-Statistics = 6,16). These results are in line with several previous studies that explain the impact of transformational leadership on job satisfaction. Furthermore, that there is a positive and significant influence between Transformational Leadership on Organizational Culture (T-Statistics = 5,23), there is a positive and significant effect on Transformational Leadership on Affective Commitment (T-Statistics = 2,98), there is a significant influence between employee satisfaction on affective commitment (T-Statistics = 2,39), there is a significant relationship between organizational culture and affective commitment (T-Statistics = 2,68). This means that the higher application of a company's organizational culture will encourage employees to have a better affective commitment.
Marketing Plan for SILC Lasic Center Ratih Pratiwi; Tantri Yanuar Rahmat Syah; Semerdanta Pusaka; Ratna Indrawati
Journal of Multidisciplinary Academic Vol 3, No 5 (2019): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

Lasic is a permanent solution to overcome refractive disorders in humans. In Indonesia, the general eye hospital is providing lasic surgery as well as other related procedures. The absence of special clinics that exclusively serve lasic, in addition to the imbalance between the number of patients with refraction disorders who have been treated with lasic surgery and the popular notion that lasic procedures are expensive, offers a business opportunity to open a lasic-specialized clinic which will be named SILC Lasic Center. SILC Lasic Center will offer cost-effective lasic surgery with flexible payment programs while still prioritizing quality and patient safety. In order to introduce and expose SILC Lasic Center so that the community takes notice, there needs to be a proper marketing plan so that the purpose of SILC Lasic Center will be in accordance with its vision and its mission can be achieved.
Co-Authors Agus Munandar Aida, Mus Alkatiri, Fauzi Ahmad Anastina Tahjoo Andry Andry ANDRY, ANDRY Angela Anjelier Antonius TS Prabowo Aprilita Rina Yanti Eff Asida, Diyah Ayu Aprilia, Citra Caesario Satria Putra, Alfin Castra, Carsiti Nuryadi Christian Elizar Cintya Elvira Purba Cri Sajjana Prajna Wekadigunawan Damayanti, Riastuti Dyah Ayu DARYANTI DARYANTI Desvi Anggrianda Dewi Oktaviani, Dewi Dewi, Nisvi Dian, Wahyu Dian, Wahyuni Edward Dian Suwito Eka Widya Rita P. Endang Ruswanti Endang Ruswanti Endang Ruswanti Feni Endah Trisnawati Fikri Hanif Fitriawati, Rahayu Hardi Pratiwi, Dita Hasyim Hasyim Hasyim Hasyim Hasyim Herey, Peter Herisa Anjani Hosizah Hosizah Imam Santoso Indah Maulina Dewi Indradewa, Rhian Intan Silviana Mustikawati Johanes Johanes, Johanes Kusumapradja, Rokiah Laurensia Brigitta Astinawati lestari, intan ayu Marshella Synthia Mersy Delty Kainama MF. Arrozi Adhikara Muhamad Chudri Wardana Muhammad Fachruddin Arrozi Adhikara Muhammad Ishak Mulyani , Erry Yudhya Mus Aida Nadia Shabrina Amalia Nanda Putra Natsir Nugroho Nofi Erni Nofierni, Nofierni Novadiana, Novadiana Nurhayati Achmad Ratina Nurrohman Hardiansyah Nurrohman, Taupik Palit, Selvyana C. Permatasari, Gilang Peter Herey Pravitasari Pravitasari Pravitasari Prieely, Chyntia Ramadhanil, Ferdy Ratih Pratiwi Rian Adi Pamungkas Rian Adi Pamungkas Riastuti Dyah Ayu Damayanti Riedho Agustian Rina Anindita Rina Mutiara Rosyid, Ainur Rudy Dwi Nyoto, Rudy Dwi Sarantie, Ade Selamat Semerdanta Pusaka Simarmata, Tioma Lusi Septiana Solihah, Maratu Sukmo Hadi Nugroho Sunaryanto, Ketut Susanthy, Adhita Susanti Susanti Susilo Kurniawan Yeo Tahjoo, Anastina Tamon, Oktavian Tantri Yanuar Rahmat Syah Tari Mardiana Thea Tania Triana, Silvi Utami, Luciana Mery Wahyuni Dian Purwati Widjaja, Lily Wijaya, Kalis Satya Yanuar Ramadhan Yoga Satria Widjaya Yudwi Erisha