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All Journal Kajian Linguistik dan Sastra Indonesian Journal of EFL and Linguistics
Rowanne Marie Ramos Maxilom
University of San Carlos
Arts Humanities Education Languange, Linguistic, Communication & Media Social Sciences Other

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POLITENESS AND INFORMATION QUESTIONING STYLES OF CASHIERS AMONG SELECTED FAST-FOOD CHAINS Sophia Colynn D. Cinco; Jillian Monikah A. Tatad; Rowanne Marie Ramos Maxilom
Kajian Linguistik dan Sastra Vol 4, No 1 (2019)
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (447.148 KB) | DOI: 10.23917/kls.v4i1.8371

Abstract

This study identified the views of politeness and information questioning style of the interaction between the cashiers and their customers. By recording the interactions between the cashiers and customers, the results revealed that the predominant level of politeness was “Don’t impose” while direct order was the frequently used information questioning style. Males were found to be more polite because they frequently used compound request than female cashiers. Hence, this study showed evidence that male crew members were more polite compared to female counterparts. 
Interactional Strategies and Anaphoric Repairs of BS Information and Communications (BSIT) Technology Students Kevin Lacia; Julea Nathalie Ginco; Rowanne Marie Ramos Maxilom
Indonesian Journal of EFL and Linguistics Indonesian Journal of EFL and Linguistics, 4(1), May 2019
Publisher : Pusat Pelatihan, Riset, dan Pembelajaran Bahasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (113.152 KB) | DOI: 10.21462/ijefl.v4i1.103

Abstract

This study aimed to analyze the interactional strategies and anaphoric repairs used in the recorded pair conversations of the Bachelor of Science in Information and Communication Technology (ICT) students who were taking the course ICT 135 (Interactive English). The present research analyzed the ten recorded pair conversations. The results revealed the questions, minimal responses, and making statements predominated among the interactional strategies while the anaphoric repairs included other-initiated self-repair and self-initiated other-repair. This study provides implications to classroom interaction and use of language in interacting with other students. Future researchers can let their participants use their Mother Tongue or the Cebuano language as the language to be used in their research, regardless of the subject taken up by the participants. In using the Mother Tongue, the participants would be more comfortable in speaking providing a more natural and unrestricted flow of conversation.
Co-Authors Jillian Monikah A. Tatad Julea Nathalie Ginco Kevin Lacia Sophia Colynn D. Cinco