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All Journal EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Sebatik Jurdimas (Jurnal Pengabdian Kepada Masyarakat) Royal Gorontalo Development Review Jurnal Pengabdian Kepada Masyarakat MEMBANGUN NEGERI Jurnal Inovasi Penelitian Jurnal Pengabdian Nasional (JPN) Indonesia Ekombis Sains: Jurnal Ekonomi, Keuangan dan Bisnis Jurnal Pengabdian Bukit Pengharapan Jurnal Pengabdian Nasional (JPN) Indonesia
Deffrinica Deffri
Institut Shanti Bhuana
Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Public Health Social Sciences Other

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IMPLEMENTASI PELAYANAN PERBANKAN MELALUI PROGRAM MAGANG MAHASISWA PADA PT BANK RAKYAT INDONESIA (PERSERO) TBK UNIT LEDO: Penelitian Oktavianus Giman Giman; Deffrinica Deffrinica
Jurnal Pengabdian Bukit Pengharapan Vol. 6 No. 1 (2026)
Publisher : LPPM Institut Teknologi dan Bisnis Kristen Bukit Pengarapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61696/jurdian.v6i1.1185

Abstract

This study aims to describe the implementation of banking services through an internship program for students at PT Bank Rakyat Indonesia (Persero) Tbk Unit Ledo. The internship program is conducted as a learning method to provide students with direct work experience in the banking sector. The method used is a participatory approach involving observation, active participation, and documentation. The results show that students are involved in various activities such as customer service, administrative management, document filing, and other operational tasks. This internship provides benefits for students in improving their knowledge, skills, and professional attitude, while also supporting the operational and service activities of the institution. Therefore, the internship program serves as an effective bridge between theoretical knowledge gained in lectures and practical experience in the workplace.
PERAN PROGRAM MAGANG DALAM MENDUKUNG KOMPETENSI MAHASISWA KONSENTRASI PEMASARAN DI BIDANG FINANCE AND ACCOUNTING Resensia Resensia; Deffrinica Deffrinica
Jurnal Pengabdian Bukit Pengharapan Vol. 6 No. 1 (2026)
Publisher : LPPM Institut Teknologi dan Bisnis Kristen Bukit Pengarapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61696/jurdian.v6i1.1189

Abstract

Internship programs are one of the experiential learning approaches designed to enhance students' competencies through direct involvement in the professional work environment. This study aims to analyze the role of internship programs in supporting the competency development of marketing concentration students assigned to the Finance and Accounting department. This research employed a descriptive qualitative approach, with data collected through observation, interviews, documentation, and literature review. The findings indicate that the internship program significantly contributes to improving students' competencies in terms of knowledge, technical skills, and professional attitudes. Although the participants have an academic background in marketing, they successfully developed competencies in financial administration, preparation of basic financial reports, document management, office application utilization, professional communication, and teamwork. Furthermore, the internship experience broadened students' understanding of the relationship between marketing functions and financial and accounting activities in supporting organizational operations. The internship program not only enhanced students' work readiness but also fostered adaptability, responsibility, discipline, and problem-solving abilities in a professional environment. Therefore, internship programs serve as an effective bridge between theoretical knowledge acquired in higher education and practical experience in the workplace, ultimately producing graduates with competencies that meet the demands of the business and industrial sectors.  
IMPLEMENTASI PROGRAM MAGANG MAHASISWA SEBAGAI BENTUK PENGABDIAN MASYARAKAT DALAM MENDUKUNG EFEKTIVITAS OPERASIONAL BACK OFFICE PERBANKAN DI PT BANK RAKYAT INDONESIA UNIT BENGKAYANG Elysabet Elysabet; Devi Meliani Irene; Deffrinica Deffrinica
Jurnal Pengabdian Bukit Pengharapan Vol. 6 No. 1 (2026)
Publisher : LPPM Institut Teknologi dan Bisnis Kristen Bukit Pengarapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61696/jurdian.v6i1.1204

Abstract

The internship program is an integral part of the learning process that provides students with practical work experience relevant to their field of study. This article aims to describe the implementation of the internship program in supporting the effectiveness of Back Office operations at PT Bank Rakyat Indonesia (Persero) Tbk Unit Bengkayang. The study employed a descriptive method through direct workplace practice, involving students in various Back Office operational activities, including Customer Information File (CIF) data entry, collateral registration and document management, BRIMEN administration, ASMIK (insurance) administration, customer service, and cash verification. The results indicate that the internship program contributed to smoother administrative operations, improved accuracy in data and document management, and enhanced the effectiveness of customer service. In addition, the internship enabled students to develop administrative, communication, accuracy, and responsibility skills while adapting to a professional working environment. Therefore, the internship program provides valuable benefits for both the institution and students by supporting effective Back Office operations and strengthening students' professional competencies.
Co-Authors Aloysius Hari Kristianto Amanda Okta Karolina Benedhikta Kikky Vuspita Sari Benediktha Kikky Kikky Vuspitasari Benenitkha Kikky Vuspitasari Devi Meliani Irene Deviana Elysabet Elysabet Firminus Firman Helena Anggraeni Tjondro Helena Anggraeni Tjondro Sugianto Hermansius Riki Japo Alberto Margaretha Lidya Sumarni Novita Novita Oktavianus Giman Giman Resensia Resensia Shanti Veronnica Br Siahaan Shanti Veronnica Br Siahaan Veneranda Rini Hapsari Vuspitasari, Benedhikta Kikky