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All Journal Jurnal Manajemen Teknologi Journal of Business and Management The Indonesian Journal of Business Administration International Journal of Nusantara Islam Jurnal Ilmiah Teknik Industri EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Binus Business Review Jurnal Pendidikan Ekonomi & Bisnis Journal of Economic, Bussines and Accounting (COSTING) International Journal of Supply Chain Management Business Journal : Jurnal Bisnis Dan Sosial Jurnal Syntax Transformation Jurnal Impresi Indonesia Eduvest - Journal of Universal Studies International Journal of Nusantara Islam Image : Jurnal Riset Manajemen
Yuliani Dwi Lestari
School Of Business And Management, Institut Teknologi Bandung
Religion Aerospace Engineering Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Neuroscience Social Sciences Transportation Other

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IMPROVING INVENTORY MANAGEMENT AND FORECASTING SYSTEM IN PT XYZ Nirvana, Kinanti; Lestari, Yuliani Dwi
Journal of Business and Management Vol 7, No 3 (2018)
Publisher : Journal of Business and Management

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Abstract. PT.XYZ, as one of fashion retailer in Bandung is facing issue on how to optimize their operation management. Currently, the company does not have any proper calculation on determining how much stock they needed, level of stock should be maintain, the appropriate time to reorder the stock and any system to forecast the future demand. That condition makes overstock and stockout occur in the company. This study is conducted in order to identify the root cause of inventory management issue and design the appropriate policy for inventory management and forecasting system in PT. XYZ. The study is conducted by using qualitative and quantitative analysis. No system to determine the appropriate stock, order quantity, and the time to reorder stock, no system to forecast the demand are causes of inventory management issue in PT.XYZ. Economic Order Quantity (EOQ) model is used to determine the new order quantity, and probabilistic and safety stock model to determine the reorder point (ROP) and minimum stock. The analysis finds out that the new proposed system can reduce the number of shortage, overstock, and decrease the total inventory cost.Keywords: Forecasting, Inventory Management, Economic Order Quantity, Reorder Point, Probabilistic Model
SIX SIGMA IMPLEMENTATION FOR CHILI SAUCE A IN PT K Puspadewi, Deandra; Lestari, Yuliani Dwi
Journal of Business and Management Vol 7, No 3 (2018)
Publisher : Journal of Business and Management

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Abstract. PT K as a chili sauce company that has been running long enough in it has problems in its quality control. PT K wants to reduce the number of defect products to the maximum limit in the set. This research aims to identify existing problems and provide solutions that can reduce the defect products in PT K, using a six sigma methodology DMAIC as a tool for continuous improvement to achieve the company specification limit. This research is done through several stages such as, problem identification, data collection, literature review, observation, data analysis, conclusions, and recommendations for the company. The analysis results are used to provide solutions for companies to reduce the number of defect products and implement the given solution. This research scope is minimize into reducing the defect product of Chili Sauce A in PT K. The solution given was include of improving the raw material, employees training program, buy new machine and modernization the machine.Keyword :Chili Sauce A, PT K, Quality Control, Reduce Defect, Six Sigma
DETERMINING NUMBER AND LOCATION OF ELECTRIC BUS SHELTER IN GANESHA – JATINANGOR ROUTE WITH ANP (ANALYTIC NETWORK PROCESS) MODEL Pratiwi, Nimas Rosyana; Lestari, Yuliani Dwi
Journal of Business and Management Vol 7, No 3 (2018)
Publisher : Journal of Business and Management

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Abstract. Traffic congestion and pollution is an unsolved old issue in every major city. In fact, the second largest division in contributing to the emissions of carbon dioxide (CO2) is the transportation area, due to the ignition of the petroleum product. Currently, most of Indonesia larger cities had same problems related about transportation. Government now try to find a way how to increasing role of public transportation, decreasing usage of private cars, decreasing congestion, and decreasing number of road accidents. Indonesia government through NCSTT (National Center of Sustainable Technology Transportation) wants to implementing sustainable transportation in Indonesia. Electric Vehicle is one of their projects. The project will be conduct in Bandung City with focus on developing electric vehicle from ITB Ganesha to ITB Jatinangor. Electric vehicle is expected to be the back bone of public transportation in Bandung. It helps government to reduce the traffic congestion and also reduce the pollution. The data that is used in this study was collected from secondary data and primary data. The secondary data comes from the previous study while the primary data obtain from the direct observation that have been done on May 24th until July 3rd, 2018 and questionnaire that filled by expertise and distributed via paper based as well. To provide the electric bus, there are some supporting things, one of the is bus shelter. The research finds out that to build the bus shelter need location strategy. Analityc Hierarchy Process (AHP) is used to determine the best location for electric bus shelter with deliberate the factors which is distance, urban traffic, and availability of space. Hopefully this study can contribute to Indonesia government in implementing sustainable transportation and as reference for Bandung government and stakeholder in developing the infrastructure and commercialization area of the electric vehicle.Keywords: Sustainable Transportation, Electric Vehicle, Bus Stop, AHP
Managing Stock In Warehouse: A Case Study of A Retail Industry In Jakarta Paul, Yericho; Lestari, Yuliani Dwi
Journal of Business and Management Vol 4, No 7 (2015)
Publisher : Journal of Business and Management

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Abstract. Purpose – The purpose of this paper is to inform the warehouse management of PT. Chintaka Bumi Pertiwi, so that the company knows which processes or activities within the current warehouse work process is having problems in terms of performance or causing stock inaccuracy and to propose solution of the problems. Methodology / Approach – The methodology used for research is by interviewing the Logistics and Shipment Chief, Supervisor, and Administrator of PT. Chintaka Bumi Pertiwi warehouse resulting in the current warehouse work process, implemented SOP, number of goods lost during stock inaccuracy, number of inaccuracy case, types of goods lost, warehouse layout, goods placement. The data from interview process then compared to the actual data gathered through direct observation to identify current problems occurring and to see whether there are connections between these data. The compared result of both data collection then analyzed to see the real cause of problems within the company and the proper solution on how to improve current system by solving the identified problem. Last, recommendations will be given to the company on how to do the proposed solutions before and during the implementation. Findings – The inaccuracy case of the company increased by 11.3% with approximate value loss due to goods lost during the stock inaccuracy case in summed up around 30 million Rupiah. The current work processes is experiencing problems caused by procedure, company regulations, and the level of control applied within storage section. Research Limitation – The limitation of this research is the product types, which are CBK4401, CBK3402, CBK6402, CBG6301, CBG6302, and CBG1305 with the highest amount of inaccuracy case among other products; only focusing on the work processes of the warehouse; and the data from 2013 to 2014.
Proposed Methodology of Selection and Prioritization of New Product Development Using Analytic Hierarchi Process in PT XYZ Rostianti, Dine; Dwi Lestari, Yuliani
The Indonesian Journal of Business Administration Vol 5, No 3 (2016)
Publisher : The Indonesian Journal of Business Administration

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Abstract – Pharmaceutical industry in Indonesia has significant market growth potential, with a large and fast-growing population. The pharmaceutical industry is governed by strict regulations and covers every aspect of the activities of pharmaceutical companies, from the certification of production facilities; registration of new products and periodic re-registration of existing products; selection of suppliers; procurement and quality inspection of starting materials; development process of new products; development of analytical methods for checking the quality of starting materials, in-process control and finished products; handling of starting materials in the warehouse; controlling of drug production process that includes personnel, buildings, machinery, equipment, supporting utilities, procedures and documents; handling of finished products in the warehouse; controlling of drug distribution to authorized distribution channels; until post-marketing monitoring products. Meanwhile, there are limitations in the Indonesian market pharmaceutical industry for pharmaceutical products. For certain products listed in the national formulary, the BPJS Health policy resulted in the limitation of pharmaceutical industry market penetration to government and private health facilities. Drug services for participants of National Health Insurance in the health facilities refers to the list of drugs that are listed in the National Formulary with the price of drugs listed in the electronic catalog of drugs. The generic drug product development process from preparation to launch a new product takes a long time, generally is about three to five years. These factors of regulation, limited market and registrastion process need to be considered by PT XYZ as one pharmaceutical company in Indonesia. PT XYZ need to do a review to find the selection framework in new product development process. Problems that occur in the new product development process was diagnosed using a Current Reality Tree (CRT). Selection of new product candidates is based on criticality and urgency matrix. By using this matrix, of the 38 new product candidates in 2016 there are 6 products that fall into the first quadrant (high urgency, high criticality). These products are Product A (Quinolones 100 ml injection in softbag), Product B (Anti-amoebics 100 ml injection in softbag, Product C (Intravenous & Other Sterile Solutions Injection 500 mL A), Product D (Topical Corticosteroids oitment 10 gram), Product E (Topical Corticosteroids cream 10 gram), and Product F (Vitamin C tablets). The prioritization then performed using the Analytic Hierarchy Process (AHP) tool with BOCR (Benefits, Opportunities, Costs, and Risks) analysis to obtain a comprehensive consideration of various factors that affect the success of new products. The results of the pairwise comparison and sensitivity analysis shows the top three priorities are product F, product C and product D. Product F with a value of 0.316711 is the first priority to be done in 2016. The product C with a value of 0.171122 is the second priority and product D with a value of 0.169067 is the third priority. Keywords: Pharmaceutical Industry, New Product Development, selection and prioritization, Analytical Hierarchy Process, Benefits Opportunities Costs Risks Analysis.
Prioritization Product Portfolio Selection Framework Using Aanalytical Hierarchy Process: A Case of Information Communication Technology Company Dhedy Pamardi, Irmawan; Dwi Lestari, Yuliani
The Indonesian Journal of Business Administration Vol 6, No 2 (2017)
Publisher : The Indonesian Journal of Business Administration

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Abstract – Indonesia has total population of 255.500.000 persons in 2015, followed by 430% growing rate of internet user populations for the last five years, and it became the second fastest growing internet user populations in the world. Indonesian Government IT spending also expected to increase and continue to account around 25% of the IT market. This condition could be a potential market for the Information, Communication, and Technology industries. Due to the information confidentiality, the subject of this research would refers to PT. ABC as the subject of research. PT ABC, is one of the state-owned company that fully owned by the Indonesian Government. While according to the gap analysis shown that since fiscal year 2012 to 2015 the company suffered from negative revenue growth. According to the Root Cause Analysis process using Current Reality Tree techniques, the identifiable root cause of the current business issues is started from poor planning of product line portfolio selection.  The tools that would be used for the assessment process for this research is Analytical Hierarchy Process. Fundamentally, the Analytical Hierarchy Process methods works by developing priorities for alternatives and the criteria used to judge the alternatives. Priority assessment using Analytical Hierarchy Process with BOCR control criteria has been conducted to prioritized product portfolio selection, it suggest that the characteristics of managerial in PT ABC would prefer Benefits 52,34%; Costs 26,67%; Opportunities 14,60%; and Risks 6,39% respectively. In accordance to those managerial characteristics, it suggest that the Management in PT ABC should consider to prioritized on Product Line A 49,83%, Product Line B 28,74%, and Product Line C 21,43% respectively. Keywords: Analytical Hierarchy Process, BOCR, Current Reality Tree, ICT Industries, Negative Revenue Growth, Strategic Busines Units, TOWS Analysis.
Halal Logistics Practices: Logistics Service Provider Cases in Indonesia Faridatus Saidah; Yuliani Dwi Lestari
International Journal of Nusantara Islam Vol 9, No 1 (2021): International Journal of Nusantara Islam
Publisher : UIN Sunan Gunung Djati Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/ijni.v9i1.10784

Abstract

This study examines critical factors in affecting halal business management, particularly challenges in Halal logistics implementation faced by the logistics service provider as well as its potential and opportunities for Halal based business in Indonesia. An In-depth, semi-structured interview is conducted to deepen the understanding and to provide detailed data of the study. The study found that there are several factors influencing halal logistics implementation. In terms of business strategy, there are external and internal factors that affect halal logistics practices. Such as market-driven, perception benefit of halal logistic certification followed by customer loyalty, challenges in implementing halal logistics, the complexity of operation halal logistics, and invariably regulation factors. All of those factors have become a prior factor in implementing halal logistics practices. The findings can provide a guideline in how to implement halal logistics practices in logistic service provider business, especially in transportation and warehousing process, along with the expected result for its business performance.
Factor Determinants of Customer Satisfaction with Airline Services Using Big Data Approaches Yuliani Dwi Lestari; Eko Agus Murjito
Jurnal Pendidikan Ekonomi Dan Bisnis (JPEB) Vol 8 No 1 (2020): Jurnal Pendidikan Ekonomi & Bisnis (DOAJ & SINTA 2 Indexed)
Publisher : Faculty of Economics, State University of Jakarta.

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (208.665 KB) | DOI: 10.21009/JPEB.008.1.4

Abstract

In the commercial airline’s industry, customer satisfaction is critical. Due to increasingly fierce competition, customer satisfaction can affect airlines’ customer decisions in providing recommendations for prospective customers. For this reason, this study aims to explore the determinant factors that influence customer satisfaction and recommendations for the top 10 airlines listed on the Skytrax list. Using the big data approach, this study collected data from 10.189 customer reviews from 2012 to 2019. Based on the results of statistical analysis using binary logistic regression techniques, it was found that out of 7 factors, only 5 significantly influenced customer recommendations, namely airline rate, seat comfort, cabin staff service, food and beverages, and value for money. In-flight entertainment and ground services were not significant. The findings of this study contribute to strengthening the literature related to customer satisfaction in the airline sector, as well as managerial contributions to be used as a reference for airlines in improving service quality, particularly for long international flights.
Determinants of Tourist Satisfaction and Dissatisfaction on Tourism Village Putri Intan Sari; Yuliani Dwi Lestari
Jurnal Pendidikan Ekonomi Dan Bisnis (JPEB) Vol 9 No 1 (2021): Jurnal Pendidikan Ekonomi & Bisnis (DOAJ & SINTA 2 Indexed)
Publisher : Faculty of Economics, State University of Jakarta.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/009.1.2

Abstract

Indonesia government established the development of tourism village as one of priority program. Until 2018, there are 1734 tourism villages in Indonesia. However, the increase of tourist visitation is not occurred evenly. Only several tourism villages are having high visitation rate, others are still struggling in competing with other tourism destinations. Previous study found that tourist satisfaction is leading on visit intention. Therefore, this study investigated factors determinant on tourist satisfaction and dissatisfaction of tourism village. A content analysis was adopted in this study by extracting of 464 tourist reviews that posted from January 2016 until October 2019. Data were collected from tourist review on TripAdvisor regarding nine tourism villages in Indonesia. NVivo 12 was used to analyse the data. The results revealed top 5 satisfaction determinant attributes: village landscape, friendliness local people, traditional building, traditional way of life, and village atmosphere. Meanwhile, dissatisfy tourist mention traditional souvenir, village atmosphere, village authenticity, village entrance fee, and the local people who become souvenir seller as the top 5 dissatisfaction attributes.
DECISION-MAKING MODEL IN SELECTING STRATEGY FOR FOOD SUPPLY IN LIVESTOCK BUSINESS USING ANALYTICAL HIERARCHY PROCESS (AHP) (A Case Study of WD Putra Farm) Ayu Agustine Hernowo; Yuliani Dwi Lestari
Business Journal : Jurnal Bisnis Dan Sosial Vol 7 No 1 (2021): Mei
Publisher : Program Studi Administrasi Bisnis, Fakultas Komunikasi dan Bisnis, Universitas Telkom

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/businessjournal.v7i1.4720

Abstract

Dalam usaha peternakan sapi potong diketahui bahwa pakan merupakan salah satu faktor keberhasilan dan menyumbang 50,20% dari total biaya. Penelitian ini dilakukan dengan menggunakan metode AHP (Analytical Hierarchy Process) dengan analisis BOCR (Benefit, Opportunity, Cost, Risk) untuk mengetahui pertimbangan dalam pemilihan proses penyediaan pakan, bobot masing-masing kriteria pada strategi dalam proses penyediaan pakan, dan urutan prioritas strategi. BOCR digunakan sebagai kriteria dalam perbandingan berpasangan. Setiap kriteria (B, O, C, R) terdiri dari 13 sub kriteria atau disebut faktor yang dikembangkan dari literatur dan pertimbangan internal perusahaan. Kriteria manfaat terdiri dari 4 subkriteria yang meliputi peningkatan pembelajaran organisasi, fokus pada kompetensi inti, peningkatan gerakan organisasi, dan peningkatan pemanfaatan aset.
Co-Authors Aliya, Qonita Himmatul Anak Agung Gede Sugianthara Arif Imran Athluna Canthika, Athluna Ayu Agustine Hernowo Cucu Faridah, Cucu Devi Natasha Polim Dhedy Pamardi, Irmawan Dini Apriani, Dini Eko Agus Murjito Faridatus Saidah Gatot Yudoko Gita Partiwi Haifa Aliya Jahida Herdiansyah Gustira Pramudia Suryono Hisyam Hisyam Kinanti, Sonia Adisha Liane Okdinawati Liane Okdinawati Livia Luciana, Livia Miharja, Ghianinda Nenden Dianawati Nirvana, Kinanti Pratiwi, Nimas Rosyana Puspadewi, Deandra Putri Intan Sari Raisha Shadrina Rifi Wijayanti Dual Arifin Rostianti, Dine Sherly Artadita Steven Margono, Steven Suhadi, Regina Togar M. Simatupang Togar Simatupang Yericho Paul, Yericho Yoshiyuki Matsuura Zulia Manalu, Zulia