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All Journal Jurnal Pengabdian Kepada Masyarakat (Indonesian Journal of Community Engagement) Jurnal Sistem Informasi
Faizah Faizah
Universitas Gadjah Mada
Computer Science & IT Decision Sciences, Operations Research & Management

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Implementasi Teknologi Internet Sebagai Solusi Pengentasan Masalah Komunikasi di Desa Nyamuk, Kecamatan Karimunjawa, Kabupaten Jepara Bakhtiar Alldino Ardi Sumbodo; Andi Dharmawan; Faizah Faizah
Jurnal Pengabdian kepada Masyarakat (Indonesian Journal of Community Engagement) Vol 2, No 2 (2017): Maret
Publisher : Direktorat Pengabdian kepada Masyarakat Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (571.718 KB) | DOI: 10.22146/jpkm.15654

Abstract

Nyamuk Village is a village in the form of an island in Karimunjawa Islands, which is located at 5°48'33.44" S - 5°49'11.78" S and 110°10'51.09" E - 110°11'53.85" E. The majority of people working as a fisherman and a small proportion become craftsmen, farmers, traders, and government officials. The village has marine resources are very abundant, but the distance which reaches 28.6 km from the District of Karimunjawa, make this village a more isolated than the other islands in Karimunjawa Islands. Limited access to communication, information, and education in this community become one of the issues that need to be resolved. GSM phone signal range that does not exist and the lack of internet access, making communication, information, and education in this village are still underdeveloped. The solution to overcoming these problems, it is necessary to implement Internet technology to improve access to communications, information, and education in the Nyamuk Village, Karimunjawa Islands. The existence of free internet access in this village is expected to have a positive impact and improve the lives of the community.
ANALISIS DAN PERANCANGAN INTERAKSI CHATBOT REMINDER DENGAN USER-CENTERED DESIGN Ahmad Alim Akhsan; Faizah Faizah
Jurnal Sistem Informasi Vol. 13 No. 2 (2017): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (90.246 KB) | DOI: 10.21609/jsi.v13i2.555

Abstract

Keberadaan teknologi yang tidak dipersiapkan untuk menghadapi interaksi dengan pengguna akan membuat user experience menjadi buruk. Masih banyak ditemukan chatbot reminder yang tidak dapat memenuhi harapan pengguna. Pendekatan user-centered design dapat membantu dalam mengatasi masalah yang berhubungan dengan pengguna. Pada penelitian ini digunakan metode Google Design Sprint sebagai pendekatan user-centered design dalam tahapan analisis hingga pengujian. Interaksi merupakan masalah utama yang dianalisis dan diharapkan dapat meningkatkan user experience. Rekomendasi rancangan dan prototype chatbot baru mengacu pada hasil usability testing empat chatbot terpilih. Pengujian dilakukan dengan melakukan usability testing pada prototype chatbot baru. Sebanyak lima partisipan yang berbeda digunakan setiap chatbot pada saat usability testing. Hasil usability testing chatbot baru kemudian dibandingkan dengan chatbot lama. Diperoleh skor SUS (System Usability Scale) chatbot baru sebesar 70,5. Skor tersebut meningkat sebanyak 18,4 secara ratarata dari chatbot lama. Berdasarkan data yang diperoleh saat usability testing dan skor SUS dapat diambil kesimpulan bahwa interaksi dan pemilihan antarmuka yang tepat dapat meningkatkan user experience pada chatbot.
Co-Authors Ahmad Alim Akhsan Andi Dharmawan Bakhtiar Alldino Ardi Sumbodo