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Emergency Respond Time, Waktu Tunggu, Waktu Tunggu Rawat Jalan dan Kekerasan pada Perawat Rumah Sakit Viermont Pakaya; Ora Et Labora Palendeng; Erwin Kristanto
Indonesian Journal of Public Health and Community Medicine Vol. 1 No. 3 (2020): Juli 2020
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35801/ijphcm.1.3.2020.29867

Abstract

Background: Response time is the speed in the treatment of patients, calculated since the patient comes to a good handling for the patient is ≤ 5 minutes. Violence is an expression made by individuals or groups both physically and verbally, reflecting aggressive actions and attacks on freedom or dignity. The study aims to determine the Emergency Response Time And Outpatient Waiting Time With The Violence On The Nurses Of The General Hospital District of Luwuk Banggai. Method: This research was conducted in August to September in 2019 with a Respoden in research was a Nurse who works in the Public Hospital Of Luwuk area a number of 120 nurses. Research subject were 60 respondents. Variables in this study were response time, outpatient waiting time and behavior of violence. Data analysis using Chi Square. Result: the effectiveness of response time handling patterns especially in RSUD Luwuk Banggai 55.00% of respondents said that it was good enough. The results of the research prove that the handling of outpatient waiting time at the Luwuk Banggai District General Hospital 53.33% of respondents stated that it was very adequate forms of physical violence that had been done as many as 63.34% of respondents gave answers that physical violence was carried out including damaging Hospital Buildings, pelting glass, chairs, benches and various other equipment. Conclusion: The conclusion of this study is relationship between Emergency Response Time with Violent Behavior for Nurses is to maximize the handling of response time with ABCD procedures. This can also be achieved by improving human resources facilities and infrastructure and emergency room management or outpatient, hospital. In the relationship between waiting time Outpatient with Behavior Quality of service includes dimensions, namely: Determination of service time,Ease in meeting the needs of a patient,Convenience and hospitality,Aspects of Human Resources,Paying attention and others.
Faktor-Faktor yang mempengaruhi Retensi Perawat di Rumah Sakit Hermana Lembean Kabupaten Minahasa Utara Indra Krisman Silaen; Erwin Kristanto; Joyce Lapian
Indonesian Journal of Public Health and Community Medicine Vol. 1 No. 4 (2020): Oktober 2020
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35801/ijphcm.v1i4.35363

Abstract

Latar Belakang: Retensi perawat merupakan salah satu ukuran keberhasilan rumah sakit khususnya bagian MSDM dan bidang keperawatan dalam mengelola dan mempertahankan perawat. Perawat akan nyaman dan produktif dalam bekerja apabila terpenuhi berbagai kebutuhan baik secara fisik maupun psikologis. Tujuan penelitian ini yaitu untuk menganalisis faktor-faktor apa saja yang berhubungan dengan retensi perawat di RSU Hermana Lembean Kabupaten Minahasa Utara. Metode Penelitian: Penelitian ini merupakan penelitian observasional dengan pendekatan cross-sectional. Penelitian dilaksanakan di RSU Hermana Lembean Kabupaten Minahasa Utara pada Maret-September 2020. Responden dalam penelitian ini yaitu seluruh perawat di RSU Hermana Lembean Kabupaten Minahasa Utara yang memenuhi kriteria inklusi. Penelitian ini menggunakan 82 responden. Variabel penelitian yaitu masa kerja, kepemimpinan, kondisi bekerja, imbalan jasa, dan retensi perawat. Informan diperoleh menggunakan kuesioner. Data dianalisis secara univariat dan bivariat. Hasil Penelitian: Data menunjukkan bahwa retensi perawat yang tinggi sebanyak 74 responden (93,7%) dan retensi perawat yang rendah sebanyak 5 responden (6,3%.). Hasil analisis bivariat menggunakan uji khi kuadrat diperoleh nilai p= 0,000 (p<0,05) yang menunjukkan terdapat hubungan yang bermakna antara masa kerja, kepemimpinan, kondisi bekerja dan imbalan jasa dengan retensi perawat di Rumah Sakit Hermana Lembean. Kesimpulan: Masa kerja, kepemimpinan, kondisi bekerja, dan imbalan jasa merupakan faktor yang berhubungan dengan retensi perawat di RSU Hermana Lembean.