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All Journal Jurnal Ilmu Manajemen (JIM)
Rahmadani Nadya Ngestreini
Universitas Negeri Surabaya
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Pengaruh Coworker Support terhadap Turnover Intention Melalui Organizational Embeddedness pada PT. BCA KCP Kapas Krampung Surabaya Rahmadani Nadya Ngestreini; Budiono Budiono
Jurnal Ilmu Manajemen Vol 9 No 2 (2021)
Publisher : UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (402.186 KB) | DOI: 10.26740/jim.v9n2.p738-751

Abstract

Working in the financial services sector, such as assurance and banking, can be stressful for employees. However, employees who have organizational attachments and coworkers support will reduce turnover. This investigation intends to analyze the impact of coworker support on turnover intention through organizational embeddedness as an intermediary variable at PT. BCA KCP Kapas Krampung Surabaya. The sampling technique used saturated samples with a total of 34 employees. Data were gathered by conducting interviews and spreading questionnaires to employees, then processed using SmartPLS 3.3.3 software tools. The finding proves that coworker support has a significantly positive effect either on organizational embeddedness and turnover intention. Furthermore, organizational embeddedness also holds a significant and negative influence on turnover intention. This result supported the existing theories based on a thorough analysis of the literature.
Co-Authors Budiono Budiono