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Meirinawati Meirinawati
S1 Ilmu Administrasi Negara, Fakultas Ilmu Sosial dan Hukum, Universitas Negeri Surabaya

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MANAJEMEN STRATEGI PENGELOLAAN RUMAH BAHASA SEBAGAI UPAYA PEMBERDAYAAN MASYARAKAT DI KOTA SURABAYA Hela Marita Devila; Meirinawati Meirinawati
Publika Vol 9 No 4 (2021)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/publika.v9n4.p445-458

Abstract

Rumah Bahasa is a public service program from the Surabaya City Government which was established to realize the people of Surabaya City who are competent in mastering foreign languages so that they have value and competitiveness in facing the MEA. This study aims to describe the management strategy of the Rumah Bahasa as an effort to empower the people in the Surabaya City. This type of research is descriptive research with a qualitative approach. The focus of this research is analyzed by stages which include environmental observation, strategy formulation, strategy implementation, and evaluation. Data was collected using observation techniques, online interviews, and documentation using purposive sampling as a technique for determining informants. The results of the study found that the strategic manegement applied as an effort to empower the people of Surabaya City through the Rumah Bahasa program was quite helpful in people’s lives, participants felt an increase in foreign language skills because the training at the Rumah Bahasa routinely applied practical learning which results were more clearly felt in conversational skills. However, there is still a need for an assessment given to participants in the form of certificates as a form of appreciation so that participants can see the level of success and assess foreign language skills after joining the training. In addition, implementers need to conduct more intensive socialization to attract public interest to participate in training and overcome the problem of limited tutors in certain foreign languages. Keywords: Strategic Management, Community Empowerment, Rumah Bahasa. Rumah Bahasa merupakan program pelayanan publik dari Pemerintah Kota Surabaya yang didirikan untuk mewujudkan masyarakat Kota Surabaya yang berkompeten dalam penguasaan bahasa asing agar memiliki nilai dan daya saing dalam menghadapi MEA. Penelitian ini bertujuan untuk mendeskripsikan manajemen strategi pengelolaan Rumah Bahasa sebagai upaya pemberdayaan masyarakat di Kota Surabaya. Jenis penelitian ini adalah penelitian deskriptif dengan pendekatan kualitatif. Fokus penelitian ini dianalisis dengan tahapan yang meliputi pengamatan lingkungan, perumusan strategi, implementasi strategi, dan evaluasi. Pengumpulan data dilakukan dengan teknik observasi, wawancara daring, dan dokumentasi dengan purposive sampling sebagai teknik penentuan informan. Hasil penelitian yang ditemukan menunjukkan bahwa manajemen strategi yang diterapkan sebagai upaya pemberdayaan masyarakat Kota Surabaya melalui program Rumah Bahasa cukup membantu kehidupan masyarakat karena partisipan merasakan adanya peningkatan kemampuan bahasa asing sebab pelatihan di Rumah Bahasa rutin menerapkan practical learning yang hasilnya lebih nyata dirasakan dalam kemampuan percakapan. Namun masih perlu adanya wujud penilaian yang diberikan kepada partisipan berupa sertifikat atau surat keterangan sebagai bentuk apresiasi supaya partisipan dapat melihat tingkat keberhasilan dan menilai kemampuan berbahasa asing setelah mengikuti pelatihan. Selain itu, pelaksana perlu mengadakan sosialisasi yang lebih gencar untuk menarik minat masyarakat agar mengikuti pelatihan dan mengatasi perihal terbatasnya tutor pada bahasa asing tertentu. Kata Kunci: Manajemen Strategi, Pemberdayaan Masyarakat, Rumah Bahasa.
MANAJEMEN STRATEGIS iMADIUN DALAM MENINGKATKAN MINAT BACA MASYARAKAT KOTA MADIUN DI PERPUSTAKAAN KOTA MADIUN Alif Widya Nurrochma; Meirinawati Meirinawati
Publika Vol 10 No 1 (2022)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/publika.v10n1.p87-100

Abstract

The application of digital libraries is one way to increase the reading interest of people who are now more familiar with digitalization. Offering faster and easier access, digital libraries have been chosen to be one way to increase interest in reading. iMadiun is one of the digital libraries in Madiun Residency. As one of the pioneers of the first digital library in the Madiun Residency, iMadiun still has several problems, such as the length of verification of the registration email by the admin, the application is only available for the android version, so there are still errors application. This problem needs to be fixed so that the iMadiun application service can help increase people's reading interest. This research was conducted with the aim of knowing and analyzing the right strategy in increasing public interest in reading through iMadiun based on a SWOT analysis. The research method used in this research is descriptive qualitative with SWOT analysis data analysis technique (Strength, Weakness, Opportunity, Threat). SWOT analysis was carried out using primary and secondary data obtained by data collection techniques through in-depth interviews, observation and study of related documents. Then by using indicators and taking the right strategy from the SWOT analysis, it is hoped that it can provide a better plan for maximizing the potential of iMadiun in increasing public interest in reading. Keywords: strategic management, iMadiun, SWOT analysis
INOVASI PELAYANAN “SI JARAN IJO” (JEMPUT BOLA RENTAN ADMINDUK ISO JUJUK OMAH) DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN BLITAR Niza Rika Dwi Inka Sari; Meirinawati Meirinawati
Publika Vol 10 No 3 (2022)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/publika.v10n3.p909-922

Abstract

The service innovation of Si Jaran Ijo (Pick Ball Vulnerable Adminduk Iso Jujuk Omah) is an innovation created by the Department of Population and Civil Registration (Dispendukcapil) of Blitar Regency to provide convenience for population administration services (Adminduk) especially the recording of Electronic Identity Cards (e-KTP). for people who are included in the category of vulnerable populations, such as neglected, remote, people with mental disorders (ODGJ), people with disabilities, and elderly people. Si Jaran Ijo's innovation is carried out with a ball pick-up system where the Dispendukcapil will immediately deploy a Si Jaran Ijo team to visit the applicant's homes according to the application from the village and sub-district. Si Jaran Ijo's innovation arises because of problems that occur in the field, namely there are still many people in Blitar Regency who do not yet have an e-KTP, one of which is due to the limitations that the community has in accessing population administration services at the Dispendukcapil. The purpose of this study is to describe the service innovation of Si Jaran Ijo in the Dispendukcapil Blitar Regency. The type of research used is descriptive research with a qualitative approach. The focus of his research is using public service innovations according to Bloch (2010), including Product, Process, Organizational, Communication. Data collection techniques through interviews, observation, and also documentation. Data analysis techniques are data collection, data reduction, data presentation, and drawing conclusions. The results of the research on service innovations of Si Jaran Ijo (Pick Ball Vulnerable Adminduk Iso Jujuk Omah), namely: 1) Product, the Dispendukcapil Blitar Regency has produced a product in the form of an e-KTP through the innovation of Si Jaran Ijo. 2) The process, the innovation service of Si Jaran Ijo is carried out with a ball pick-up system, meaning that Si Jaran Ijo officers will visit the applicant's homes to record the e-KTP. 3) The organization, in carrying out Si Jaran Ijo's innovation, the Dispendukcapil of Blitar Regency formed a team of four people to provide services placed in each TLA (Adminduk Service Place) and collaborate with RT, RW and Village to help the success of innovation . 4) Communication, to introduce Si Jaran Ijo's service innovation to the community, the Blitar Regency Dispendukcapil party conducts socialization before the innovation is launched using mass media and also social media. The researcher's suggestions are to add Si Jaran Ijo's operational vehicle in the form of a car so that during the rainy season the implementation of Si Jaran Ijo's innovation can still run smoothly, add officers to the Si Jaran Ijo team so that applicants do not wait too long to get services, and increase socialization related to innovation. Si Jaran Ijo services, one of which can be done by installing a banner.
KUALITAS PELAYANAN KAREPE DIMESEMI BOJO (KAWASAN REHABILITASI PENYANDANG DISABILITAS MENTAL SEJAHTERA MANDIRI KABUPATEN JOMBANG) OLEH DINAS SOSIAL KABUPATEN JOMBANG (STUDI PADA DESA BONGKOT) Muhammad Riski Chisnullah; Meirinawati Meirinawati
Publika Vol 10 No 3 (2022)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/publika.v10n3.p937-952

Abstract

Karepe Dimesemi Bojo (Rehabilitation Area for Mentally Disabilities Independent, Jombang Regency) is the service innovations in social sector providing social rehabilitation in Bongkot village. The forms of activities include guidance of psychosocial, mental spiritual, mental health posyandu and work skills. The problems in the implementation are the lack of cooperative family factors in assisting and the training doesn't last long. This study uses a descriptive type research and uses a qualitative and describing service quality with 5 indicators of service quality according to Kotler and Keller (2016) include tangible, reliability, empathy, responsiveness, assurance. Methods of collecting data through interviews, observation and documentation . Data analysis technique with qualitative data analysis which includes data collection, data reduction, data presentation and conclusions. The results showed that tangibles, location, place, equipment and facilities were qualified for service needs. Empathy, service officers have given their care and attention caring and understanding service needs. Reliability, the service has been precise, accurate, and reliable so the effectiveness, and efficiency are achieved. Responsiveness, officers have provided services swiftly and responsively as evidenced by the response of officers in dealing with relapse cases in people with mental disabilities. Assurance, the service guarantee that has been provided is good because the officers have received previous training. Suggestions are to recruit psychiatric medical specialists because there are not yet available psychiatric medical specialists and provide training according to the abilities of persons with disabilities because the training provided has not been fully effective so it is not sustainable.
ANALISIS STRATEGI PENGEMBANGAN RUMAH KHUSUS DAN UMUM DALAM SISTEM INFORMASI PENDATAAN DAN PEMANTAUAN (RUMAHKU SIP) PADA DINAS CIPTA KARYA, PERUMAHAN DAN KAWASAN PEMUKIMAN KABUPATEN GRESIK PROVINSI JAWA TIMUR Reni Agustin; Meirinawati Meirinawati
Publika Vol 10 No 3 (2022)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/publika.v10n3.p923-936

Abstract

Minimnya data perumahan, kawasan pemukiman serta pengajuan IMB menyebabkan kurangnya data hunian dalam database pemerintah. Sedangkan, data tersebut sangat dibutuhkan pemerintah dalam menentukan kebijakan mengenai tata ruang. Sebagai salah satu instansi yang bertanggung jawab dalam hal tersebut, DCKPKP Kabupaten Gresik berupaya memberikan solusi untuk mengatasi permasalahan yang timbul tersebut. Tujuan penelitian ini adalah untuk menganalisis strategi pengembangan Rumahku SIP yang dilaksanakan oleh DCKPKP Kabupaten Gresik Provinsi Jawa Timur. Jenis penelitian yang digunakan adalah deskiptif dengan pendekatan kualitatif. Teknik pengumpulan data yang dilakukan adalah melalui wawancara, observasi, serta studi kepustakaan. Teknik analisis data dari penelitian ini menggunakan model Miles dan Huberman dengan menggunakan strategi pengembangan e-government yang sesuai dengan Instruksi Presiden Nomor 3 Tahun 2003 antara lain yaitu: mengembangkan sistem pelayanan yang andal dan terpercaya serta terjangkau oleh masyarakat luas, menata sistem manajemen dan proses kerja pemerintah dan pemerintah daerah otonom secara holistik, memanfaatkan teknologi informasi secara optimal, meningkatkan peran serta dunia usaha dan mengembangkan industry telekomunikasi dan teknologi informasi, mengembangkan kapasitas sumber daya manusia baik pada pemerintah maupun pemerintah daerah otonom, disertai dengan meningkatkan e-literacy masyarakat, melaksanakan pengembangan secara sistematik melalui tahapan yang realistik dan terukur. Hasil dari penelitian ini menunjukkan strategi pengembangan Rumahku SIP oleh DCKPKP Kabupaten Gresik dapat dikatakan berjalan baik, seperti mengembangkan pelayanan yang prima, bekerjasama dengan beberapa organisasi perangkat daerah maupun pengembang perumahan, memanfaatkan perkembangan teknologi dalam bentuk e-government, melakukan pembinaan SDM, hingga pengembangan e-government secara sistematis. Namun, terdapat beberapa kendala yang terjadi. Kendala yang dialami yaitu terdapat beberapa pengembang perumahan yang sulit untuk diajak bekerjasama. Kata Kunci: Strategi, Electronic Government, Rumahku SIP The lack of housing data, residential areas and the application of IMB causes a lack of residential data in the government database. Meanwhile, this data is needed by the government in determining policies regarding spatial planning. As one of the agencies responsible for this matter, DCKPKP Gresik Regency seeks to provide solutions to overcome the problems that arise. The purpose this study was to analyse the development strategy of Rumahku SIP implemented by DCKPKP Gresik Regency, East Java Province. The type of research used is descriptive with a qualitative approach. The data collection technique used is through interviews, observation, and literature study. The data analysis technique from this study uses the Miles and Huberman model by using an e-government development strategy that is in accordance with Presidential Instruction No. 3 of 2003, including: developing a reliable and trusted service system and work processes, the government and autonomous regional governments in a holistic manner, utilize information technology optimally, increase the participation of the business world and develop the telecommunications and information technology industry, develop human resource capacity in both the government and the autonomous regional government, accompanied by increasing community e-literacy, implementing government systematically through realistic and measurable stages. The results of this studi indicate that the Rumahku SIP development strategy by DCKPKP Gresik Regency can be said to be going well, such as developing excellent services, collaborating with several regional apparatus organizations and housing developers, utilizing technological developments in the form of e-government, conducting human resource development, to e-commerce development e-government systematically. However, there were some obtacles that occurred. The obstacle experienced is that there are several housing developers who are difficult to work. Keywords: Strategy, Electronic Government, Rumahku SIP