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All Journal Proceeding of the Electrical Engineering Computer Science and Informatics Proceeding of International Conference Health, Science And Technology (ICOHETECH)
Damayanti Elisabeth
Universitas Indonesia
Computer Science & IT Decision Sciences, Operations Research & Management Electrical & Electronics Engineering Health Professions Industrial & Manufacturing Engineering Medicine & Pharmacology

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An Overview of Knowledge Mapping in Digital Business Industry: A Systematic Literature Review Dana I. Sensuse; Alifiannisa Lawami Diar; Sofian Lusa; Damayanti Elisabeth
Proceeding of the Electrical Engineering Computer Science and Informatics Vol 7, No 1: EECSI 2020
Publisher : IAES Indonesia Section

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/eecsi.v7.2067

Abstract

The increasing number of studies in the knowledge map shows attention from researchers in academic and professional areas. However, the knowledge map implementation has not effectively implemented in an organization whose business in the digital business industry, especially startup organization. The main reason is the lack of stakeholder's understanding of the knowledge map concept. Thus, this study gives a comprehensive understanding of knowledge map implementation in the digital business industry within the last five years period. The study will answer what problems knowledge map tackled, tools, and techniques used currently, the obstacles and benefits of using a knowledge map. The review was conducted through the structured systematic literature review procedure. It started with a review protocol declaration and ended with an analysis of the prior researches obtained from five credible sources. Only 25 of 775 studies remain after several filtering stages. It is found that a knowledge map is mostly used for decision-making purposes. Most studies adopted a visual knowledge map and concept map, even though it is difficult to align the knowledge depth. In the end, this study's result will help stakeholders to reflect on their existing knowledge relationship structure. This study also offers directions for future research and professional practices in digital business industry firms to perfect their existing organizational intellectual capital through a knowledge map.
KM Maturity for A Gas Company in Indonesia: G-KMMM Assessment and Improvement Recommendation Handoko Ramadhan; Majesty Permana; Dana I. Sensuse; Sofian Lusa; Damayanti Elisabeth
Proceeding of the Electrical Engineering Computer Science and Informatics Vol 7, No 1: EECSI 2020
Publisher : IAES Indonesia Section

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/eecsi.v7.2073

Abstract

Knowledge is an intellectual asset owned by each organization that greatly influences the performance of the organization. Knowledge management, tacit knowledge, and explicit knowledge in an organization become crucial for the organization's sustainability. The governance depends on many things such as organizational structure, human resources and culture, technology, and the company's vision and mission. In order to adjust between company objectives, it is necessary to know the KM maturity index in an organization. So based on the maturity index, the organization can prepare and adjust company conditions based on the target to be achieved. Knowledge Management (KM) has helped many companies or organizations in developing companies or their organizations, especially for the oil and gas industry. In this study, the authors used the G-KMMM method to conduct KM assessments and provide recommendations for increasing KM at an oil and gas company in Indonesia. From the KM assessment results using the G-KMMM method, it was found that KM in that company is at the awareness level. These results are obtained by considering aspects of people, processes, and technology.
KM Maturity Assessment of Telecommunication Company in Indonesia using G-KMMM Hanif Sudira; Putra Tresna Linge; Tsaqif Alfatan Nugraha; Damayanti Elisabeth; Sofian Lusa; Dana Indra Sensuse
Proceeding of International Conference on Science, Health, And Technology 2021: Proceeding of the 2nd International Conference Health, Science And Technology (ICOHETECH)
Publisher : LPPM Universitas Duta Bangsa Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (644.207 KB) | DOI: 10.47701/icohetech.v1i1.1120

Abstract

The knowledge that has a relationship with the organization directly or indirectly affects an organization's sustainability. For this reason, a company, at least to survive, must have a good knowledge management process. TLCO is one of the largest telecommunication companies engaged in information and communication technology (ICT) services and telecommunications networks in Indonesia. TLCO plans to transform into a digital telecommunication company to adapt to changes in the telecommunications industry, taking place very quickly. It is necessary to know the maturity level of Knowledge Management as one aspect that can be used as TLCO readiness to transform into a digital company. This study aims to assess the maturity level of knowledge management in TLCO using G-KMMM and provide recommendations related to knowledge management for improvement. Data collection used a questionnaire to several people within the directorate at TLCO. Based on the assessment conducted using the GKMMM model with questionnaire data, the maturity level of knowledge management in TLCO is at level 2 or awareness.
Co-Authors Alifiannisa Lawami Diar Dana I. Sensuse Dana Indra Sensuse Handoko Ramadhan Hanif Sudira Majesty Permana Putra Tresna Linge Sofian Lusa Sofian Lusa Tsaqif Alfatan Nugraha