Shahimi Mohtar
Associate Professor, Technology, Operation and Logistics Management, College of Business, Universiti Utara Malaysia

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PERCEIVED RISK, INTENTION TO USE AND ACTUAL USE OF MOBILE BANKING IN MALAYSIA: AN EXTENDED DECOMPOSED THEORY OF PLANNED BEHAVIOR Mahad, Murat; Mohtar, Shahimi
El Dinar: Jurnal Keuangan dan Perbankan Syariah Vol 3, No 2 (2015): El Dinar
Publisher : Faculty of Economics Universitas Islam Negeri Maulana Malik Ibrahim Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (40.521 KB) | DOI: 10.18860/ed.v3i2.2934

Abstract

Mobile banking refers to the use of smart phones or other mobile devices to perform tasks  online banking  from  your  home  computer, such as monitoring the   account balances, transfer of funds between accounts, pay bills and prepaid top-up. Mobile banking is a new strategy for the bank to enhance their latest technology in a new dynamic marketing environment. The low penetration of mobile banking in Malaysia, especially in terms of adoption patterns is becoming the research interest, especially when compared to the total number of cellular telephone subscriptions. Even if mobile banking is relatively new in Malaysia, it is very important for the banks to mitigate this issue and thus can draw more users. The issue of risk in term of security, privacy, financial, Time and performance is the five important dimensions in risk factor that may affect the user’s intention to adopt the mobile banking services.
How to implement successful e-Government: Case study of Sultanate of Oman Al Salmi, Muatasim; Mohtar, Shahimi; Hasnan, Norlena
International Business and Accounting Research Journal Vol 1, No 2 (2017): July 2017
Publisher : Sekolah Tinggi Ekonomi dan Bisnis Islam Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (457.644 KB) | DOI: 10.15294/ibarj.v1i2.25

Abstract

Every government is seeking to provide the best services to its country to achieve efficiency and accepted performance.  This goal could be achieved by improving the service performance of the entire sectors in society.  Revealing key questions of e-government implementation and planning factors that would affect the success of e-Government is the study priority goal.  Hence, the purpose of this research is to investigate and explore the factors that drive the e-government implementation and adoption that would affect the government performance. Finally, a case study using a secondary data from UN data along with study outcomes with recommendations as guidance for e-government projects in Sultanate of Oman is illustrated. 
Hubungan Amalan Pergudangan Dengan Prestasi Organisasi Pergudangan : Pengenalan Kepada Kerangka Konsep Ramli, Azahari; Yusof, Rushaimi Zein; Mohtar, Shahimi
Jurnal Manajemen Teknologi Vol 6, No 2 2007
Publisher : SBM ITB

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (122.616 KB)

Abstract

Pengurus pergudangan meletakkan harapan besar ke atas amalan-amalan yang diamalkan supaya ia dapat menghasilkan prestasi organisasi yang membanggakan. Kajian mengenai amalan pergudangan dan hubungannya dengan prestasi organisasi kurang diberikan tumpuan padahal permintaan ke atas sektor pergudangan adalah kedua tertinggi selepas pengangkutan dalam industri 3PLs. Oleh itu, kerangka konsep yang diperkenalkan ini sedikit sebanyak dapat membantu memperbanyakkan kajian dalam sektor pergudangan.Dengan menjadikan teori RBV sebagai asas untuk kepada pembangunan kerangka konsep mengenai hubungan amalan pergudangan dengan prestasi organisasi pergudangan amat bertepatan sekali kerana teori tersebut menyokong konsep hubungan sumber-sumber organisasi dengan prestasi. Sumber-sumber organisasi seperti sumber manusia, teknologi maklumat, material pengendalian dan jaringan telah dicadangkan dalam kerangka konsep untuk diuji bagi melihat hubungannya dengan prestasi organisasi. Kerangka konsep ini amat sesuai untuk diuji ke atas syarikat yang menjadikan perkhidmatan pergudangan sebagai teras perniagaan mereka.disebabkan survival perniagaan syarikat ini amat bergantung kepada amalan dan prestasi. Kata kunci: Logistik, Pengurusan Rantaian Pembekalan Pengurusan Pergudangan, Strategi Operasi
Total Quality Management Practices and Technology Transfer in Malaysian Public University jusoh, Ahmad; Yusuff, Rushami Zein; Mohtar, Shahimi
Jurnal Manajemen Teknologi Vol 6, No 1 2007
Publisher : SBM ITB

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (217.315 KB)

Abstract

It is widely accepted that the implementation of Total Quality Management (TQM) as a management philosophy has significantly contributed to good management practice in business organization particularly in the manufacturing and service sectors. The applications of that concepts, techniques and tools have been successfully tailored to non-profit service or government-based organization. In the context of higher education institution, it has been seriously debated by the TQM scholars and academicians on the issue of to what extent TQM can be applied and how relevant its practices are to higher education's core business i.e. teaching and research. Despite having sufficient knowledge and research on TQM implementation in the scope of manufacturing practices and administration-related services, it is hard to find a research on TQM, which focuses on the scope of R&D at a university. This gap has to be filled because the management of research is a critical topic for universities worldwide. For developing countries such as Malaysia the need to have good management practice in R&D is even greater. Without effective research management, the task of becoming significant players in the global knowledge market will become harder. Thus, the first part of this paper will discuss the applicability of TQM and propose a theoretical framework or model of TQM to suit the need of R&D context. The constructs for the TQM framework are based on previous empirical studies and the evaluation criteria of world standard criteria such as MBNQA, EFQM, and QMS ISO 9000. The TQM constructs that will be proposed are leadership, strategic planning, student/stakeholder & industry focus, data & information management, staff management, process & system approach, partnership & resource and continuous improvement. The second part of the paper will discuss the performance indicators of R&D activities particularly in the context of public university. The review of international literatures stressed that the performance of R&D activities have to be measured. The current issue related to research performance at university is the level the research output that can be transferred to the stakeholders. Therefore, this study will use technology transfer framework to measure research performance such as publication, patents, royalty and Spin-off Company. Finally, this paper will conceptually develop a model that would show the relationship between the TQM practices in the area of research and the level of technology transfer. Keywords: TQM, Technology Transfer, Commercialization, University, Research Management
Linkage Between The Core Service and Academic Achievement Mohtar, Shahimi
Jurnal Manajemen Teknologi Vol 6, No 2 2007
Publisher : SBM ITB

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Abstract

This study investigates the relationship between the core services with academic achievement in private institutions of higher learning. The core service is especially important to the institutions of higher learning in Malaysia as they are gearing themselves to become exporters of premier education services. Aresearch framework was developed and hypothesis was posited and tested. Data was collected using the survey method. Survey questionnaires were hand-delivered to the respondents who volunteered to be participants in this study. A total of 331 representative samples of the population were obtained from the private institutions of higher learning by using the private institutions of higher learning directory as a sampling frame, after dropping numbers of private institutions of higher learning, which had ceased their operations. The data were analyzed by using descriptive statistics and inferential analysis. Statistical analyses used were the Pearson correlation and multiple regressions. Descriptive statistics were also employed. The results revealed that the core service has a relationship with academic achievement. Therefore, it deserves to be monitored and tailored appropriately in order to enhance organizational performance through academic performance. In conclusion, this study provides an insight into further understanding on how to enhance organizational performance by implementing excellent the core service management practices and simultaneously gives due emphasis on the academic achievement. Keywords: education service, academic achievement, higher learning