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All Journal Jurnal Teknik Sipil J-Sil (Jurnal Teknik Sipil dan Lingkungan)
Blima Oktaviastuti
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Civil Engineering, Building, Construction & Architecture Earth & Planetary Sciences Engineering Environmental Science Transportation

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STRATEGI PENINGKATAN KUALITAS PELAYANAN TERMINAL BUS ARJOSARI KOTA MALANG Primasworo, Rifky Aldila; Blima Oktaviastuti; Retang, Mus Mulyadi
Jurnal Teknik Sipil Vol 8 No 2 (2024): Jurnal Gradasi Teknik Sipil - Desember 2024
Publisher : P3M Politeknik Negeri Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31961/gradasi.v8i2.2331

Abstract

Terminal Bus di Terminal Arjosari merupakan terminal penumpang tipe A di Kota Malang. Dalam perbaikan sistem transportasi khususnya di terminal, salah satu aspek yang penting diperhatikan adalah kualitas pelayanan pada sarana dan prasarananya. Kerap kali aspek kualitas pelayanan berupa ketentraman, keselamatan, ketertiban, aksesibilitas/kemudahan dan kesamaan diabaikan,  membuat  pengguna jasa terminal merasa tidak terbantu oleh  pengelola tertentu sehingga enggan menggunakan angkutan umum untuk mencapai tujuan yang ingin dicapai. Tujuan penelitian ini adalah untuk mengetahui persepsi penumpang terhadap kualitas pelayanan pada Terminal Bus di Terminal Arjosari Kota Malang saat ini. Adapun metode analisis menggunakan metode IPA. Berdasarkan hasil analisis IPA tingkat kesesuaian total antara tingkat kepuasan dan tingkat kepentingan sebesar 77,01%, yang artinya tingkat kepuasan dan tingkat kepentingan dari kualitas pelayanan yang telah diberikan oleh pihak pengelola terminal memuaskan/baik. Dari 35 atribut kuesioner terdapat 8 atribut yang masuk dalam kuadran I (prioritas utama), atribut tersebut sangat penting namun kinerjanya belum memuaskan. Kedelapan atribut tersebut yang masuk kuadran I yaitu : Pos, fasilitas dan petugas pemeriksaan kelaikan kendaraan umum, Informasi fasilitas keselamatan jalan, Informasi fasilitas kesehatan, Fasilitas keamanan, Toilet, Informasi gangguan perjalanan mobil bus, Fasilitas penyandang cacat (difabel) dan Ruang ibu menyusui.
Porous Asphalt Innovation: Evaluation of Marshall Characteristics of Porous Asphalt with Marble Waste as an Additive M. Sa'dillah; Blima Oktaviastuti; Marselinus Risaldo Lensa
Jurnal Teknik Sipil dan Lingkungan Vol. 10 No. 1: April 2025
Publisher : Departemen Teknik Sipil dan Lingkungan IPB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jsil.10.1.193-202

Abstract

Transportation is crucial to Indonesia's development, with highways being the main element. Road damage is often caused by low-quality materials, loads, and weather. The modification of asphalt mixtures with additives can improve their stability. Porous asphalt, which is effective in terms of drainage and strength, can improve the road safety. In Tulungagung, marble waste can be used in asphalt mixtures, thereby reducing waste and cost. This study evaluates the use of marble waste in asphalt mixtures, particularly the characteristics of the porous asphalt Marshall. The method used was The Australian Asphalt Pavement Association (AAPA) Marshall with stability parameters, Flow, Voids in Mix (VIM), Voids in Mineral Aggregate (VMA), Cantabro Loss (CL), and Asphalt Flow Down (AFD), with variations in asphalt content of 4.5, 5, 5.5, and 6%. After obtaining the OAC, the test specimens were made with marble fragments and marble powder contents of 15, 25, and 35%. The results showed that the OAC was 5% with Marshall characteristics, namely stability of 1,037 kg, flow of 3.33 mm, Marshall quotient of 311 kg/mm, VIM of 24.96%, and VMA of 27.84%wasmarble frMarshallat a content of 25% Marshall characteristics are stability 509 kg, flow 3.00 mm, Marshall quotient 200 kg/mm, VIM 19.00%, and VMA 50.00%. and marble powder at 15 % content is stability 805 kg, flow 3.00 mm, Marshall quotient 279 kg/mm, VIM 27.00% and VMA 40.00%. All parameters meet the specifications except VIM, which does not meet the specifications because the addition of marble powder reduces voids in the porous asphalt. The AFD value decreases with an increasing percentage of marble fragments and marble powder, affecting the separation of asphalt in the mixture and the permeability value.
Co-Authors M Sa’dillah Marselinus Risaldo Lensa Primasworo, Rifky Aldila Retang, Mus Mulyadi