Hafied Cangara
Departemen Ilmu Komunikasi, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Hasanuddin

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Journal : Jurnal Badati

PERAN KEPEMIMPINAN KOMUNIKASI KRISIS DALAM MENANGGULANGI KRISIS OPERASIONAL PLN DI KOTA MAKASSAR Elfrianto Elfrianto; Hafied Cangara
JURNAL BADATI Vol 6, No 1 (2024)
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38012/jb.v6i1.1210

Abstract

Rolling power outages in Makassar City as a result of load management due to the long dry season have caused anger among the community. A decision to turn off electricity in residents' homes from 2 to 7 hours may be unavoidable by the National Electricity Company (PLN). However, because the PLN leadership was unable to communicate during a crisis, this resulted in anger among the community.The approach used in this article is a qualitative research approach. An approach that aims to understand the phenomena experienced by research subjects by utilizing various scientific methods. The method used is an in-depth case study regarding load management and power outages in Makassar City. The results shown are that PLN failed to predict the unclear conditions at the start of the crisis and also failed to build communication with the city government and the community. They do not provide good information and explanations that can be accepted by the public.
PROSES RITUAL KOLOLI KIE ADAT KESULTANAN TERNATE DILIHAT DARI PERSPEKTIF TEORI INTERAKSI SIMBOLIK Lisda Ariani Simabur; Hafied Cangara
JURNAL BADATI Vol 6, No 1 (2024)
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38012/jb.v6i1.1208

Abstract

This research discusses the Kololi Kie ritual process, a traditional ceremony of the Sultanate of Ternate, in terms of symbolic interaction theory. The Sultanate of Ternate, as an integral part of Indonesia's cultural heritage, carries outthis ritual as a form of symbolic interaction with the people of Ternate. Symbols such as boats, traditional clothing,traditional music, and historical places are used in rituals to communicate with the community and convey certain meanings and messages. This research uses a qualitative approach with literature studies, exploring supporting sourcesregarding the Kololi Kie ritual process and symbolic interaction theory. The research results show that symbols such as boats, traditional music and historical places play an important role in creating meaning and building relationships between the Sultanate of Ternate and its people. These symbols are also a means of conveying messages aboutprotection, safety and gratitude. In the context of symbolic interaction theory, symbolic communication in the Kololi Kie ritual reflects the community's collective meaning of the greatness of the sultanate and the importance of maintaining ancestral traditions. It is hoped that the results of this research can contribute to further understanding of the role of symbols in cultural rituals and how these symbols play a role in maintaining and passing on cultural valuesfrom one generation to the next. 
ANALYSIS OF CITIZEN ACCEPTANCE IN POLICE SERVICES: A PERSPECTIVE FROM THE ACCEPTANCE THEORY Mamat Rahmat; Hafied Cangara
JURNAL BADATI Vol 6, No 1 (2024)
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38012/jb.v6i1.1211

Abstract

Penelitian ini bertujuan menganalisis tentang penerimaan warga dalm pelayanan kepolisian. Metode penelitianadalah kualitatif dengan menggunakan data sekunder berupa dokumentasi sebagai data utama. Hasil penelitian menunjukkan bahwa penerimaan warga terhadap pelayanan polisi memiliki dampak signifikan pada keberhasilanpenegakan hukum dan keamanan masyarakat. Dengan menerapkan teori penerimaan, institusi polisi dapat lebih memahami faktor-faktor yang memengaruhi penerimaan warga dan mengambil langkah-langkah untukmeningkatkannya. Transparansi, partisipasi warga, dan responsivitas polisi menjadi kunci dalam membangunhubungan yang positif antara polisi dan masyarakat. Transparansi institusi polisi sangat penting untuk membangunkepercayaan warga terhadap pelayanan polisi. Institusi polisi yang transparan dapat memberikan informasi yangjelas dan akurat kepada masyarakat, sehingga meningkatkan penerimaan warga terhadap kebijakan dan tindakan polisi. Mengikutsertakan warga dalam proses pengambilan keputusan dan pemberian masukan dapat meningkatkanpenerimaan terhadap pelayanan polisi. Partisipasi warga menciptakan rasa memiliki dan tanggung jawab bersama terhadap keamanan dan penegakan hukum. Responsivitas polisi terhadap kebutuhan dan kekhawatiran wargamerupakan faktor penting dalam penerimaan masyarakat. Polisi yang responsif terhadap laporan kejahatan, memberikan informasi yang tepat waktu, dan merespons kebutuhan warga dengan cepat dapat meningkatkankepercayaan dan penerimaan.
BUDAYA PELA GANDONG SEBAGAI STRATEGI KOMUNIKASI KRISIS PENYELESAIAN KONFLIK AMBON Rido Latuheru; Hafied Cangara
JURNAL BADATI Vol 6, No 1 (2024)
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38012/jb.v6i1.1207

Abstract

The Ambon conflict is one of the most terrible social conflicts that has ever occurred in Indonesia. Conflict in 1999, and left more than 5,000 people dead and tens of thousands displaced. Resolving the Ambon conflict is a very difficult task. Resolving this conflict not only requires efforts from the government, but also from the Maluku people themselves. One effort that can be made to resolve the Ambon conflict is through a crisis communication strategy. Crisis communication strategies are efforts to manage communication in crisis situations. Crisis communication is important in conflict resolution. Crisis communications can be used to build trust, reduce tensions, and encourage dialogue. Pela Gandong culture is a culture that can be used as a crisis communication strategy in resolving the Ambon conflict. Pela Culture This research uses qualitative methods with a case study approach. Research data was collected through in-depth interviews, observation and documentation. The research results show that Pela Gandong culture can be used as a crisis communication strategy in resolving the Ambon conflict. Pela Gandong culture can be used to build trust, reduce tension, and encourage dialogue. This research provides input for the government and people of Maluku in efforts to resolve the Ambon conflict. The government and people of Maluku can use Pela Gandong culture as a crisis communication strategy in resolving the Ambon conflict.