Article Per Year (5 Year)
p-Index From 2020 - 2025
0.444
P-Index
This Author published in this journals
All Journal Jurnal Online Mahasiswa (JOM) Bidang Keguruan dan Ilmu Pendidikan Jurnal Riset Manajemen dan Ekonomi
Suci Aulia Fitri
Unknown Affiliation
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
FAKTOR-FAKTOR YANG MEMPENGARUHI MINAT BERWIRAUSAHA ONLINE PADA MAHASISWA FAKULTAS KEGURUAN DAN ILMU PENDIDIKAN UNIVERSITAS RIAU Suci Aulia Fitri; Rr. Srikartikowati Rr. Srikartikowati; Gani Haryana
Jurnal Online Mahasiswa (JOM) Bidang Keguruan dan Ilmu Pendidikan Vol 8, No 1 (2021): EDISI 1 JANUARI-JUNI 2021
Publisher : Jurnal Online Mahasiswa (JOM) Bidang Keguruan dan Ilmu Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Abstract: This study aims to determine the factors that can affect students' interest in online entrepreneurship. This research uses a quantitative descriptive approach. The population of this research is students of Class 2016, Faculty of Teacher Training and Education, University of Riau. The population of this study were students of the Faculty of Teacher Training and Education, University of Riau, batch 2016. The population was 1,214 people, and the sample was obtained as many as 93 respondents who were taken by simple random sampling technique. Primary data is obtained through a questionnaire distributed via google form. The collected data was then tabulated and analyzed using multiple linear regression with the help of SPSS version 22. The results of multiple linear regression analysis show that the surrounding environment, facilities and infrastructure, facilities have a positive and significant effect on students 'online entrepreneurial interest, while willingness has a negative effect on students' online entrepreneurial interest with the results of the regression equation Y = 6.368 + 0.443X1 + 0.108X2 + 0.122X3 + -0,270 and contributed to student learning outcomes by 28.8%.Key Words: Surrounding Environment, Facilities and Infrastructure,Facilities, Willingness, Interest in Online Entrepreneurship
Upaya Customer Service dalam Meningkatkan Service Excelent pada Bank Nagari Syariah KC Bukittinggi Suci Aulia Fitri; Novera Martilova
JURNAL RISET MANAJEMEN DAN EKONOMI (JRIME) Vol. 2 No. 2 (2024): APRIL: JURNAL RISET MANAJEMEN DAN EKONOMI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jrime-itb.v2i2.1688

Abstract

This research aims to find and provide an explanation Customer Service Efforts to Improve Excellent Service at Bank Nagari Syariah KC Bukittinggi. To find out and explain Customer Service obstacles and solutions in improving Excellent Service at Bank Nagari Syariah KC Bukitinggi. This study employed a qualitative descriptive approach in field research methodology. The findings of this study are that Customer Service at Bank Nagari Syariah KC Bukittinggi has carried out a series of important actions in an effort to improve service excellence, this includes BNFC training to improve skills and understanding of quality service. Furthermore, customer service follows strict standard operational procedures and carries out a friendly and professional service attitude, from welcoming to closing the service. All these efforts aim to ensure that customers receive superior service and feel appreciated in every interaction with Bank Nagari Syariah KC Bukittinggi. Customer Service Obstacles and Solutions in improving excellent service at Bank Nagari Syariah KC Bukittinggi, namely the lack of adequate facilities and infrastructure at Bank Nagari Syariah KC Bukittinggi. However, in facing these obstacles, Bank Nagari Syariah took effective solutions, such as setting up an efficient management system, prioritizing services for customers with urgent problems, and planning good risk management. In facing these obstacles, Bank Nagari Syariah KC Bukittinggi strives to create changes in processes, technology and resource management, so that Service Excellence is maintained.
Co-Authors Gani Haryana Novera Martilova Rr Sri Kartikowati