Indriyo Gitosudarmo
Universitas Gadjah Mada

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THE IMPACTS OF COUNTRY-OF-ORIGIN, PRODUCT INVOLVEMENT, AND PRODUCT FAMILIARITY ON PRODUCT EVALUATION Sahid Susilo Nugroho; Rokhima Rostiani; Indriyo Gitosudarmo
Journal of Indonesian Economy and Business (JIEB) Vol 29, No 2 (2014): May
Publisher : Faculty of Economics and Business, Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (174.098 KB) | DOI: 10.22146/jieb.6207

Abstract

One of the most interesting phenomena in global business is the existence of a product’s country-of-origin (COO). COO as an informational cue has been proven to affect consumer’s purchasing decisions in terms of their perception towards the product’s attributes as well as their overall evaluation of the product. The objective of this study is to investigate the impacts of country-of-origin on product evaluation in the Indonesian market by considering consumers’ product familiarity and consumers’ product involvement. Consumers’ perception of the product’s country-of-origin is assumed to have a significant influence on consumers’ considerations in evaluating the product prior to purchase. This impact is supposedly moderated by the extent that consumers are familiar with the product’s attributes and to what extent the product is important and interesting to them. A survey design was employed to test the proposed linkages among the variables.The target population of the survey was Indonesian consumers of imported products. The sample unit is the person who has experience in buying or consuming foreign products. The sample of 307 persons was drawn from Yogyakarta. This study examined televisions to represent a high involvement product. The country stimuli are Korea and Indonesia . The study applied the regression analyses and hierarchical moderated regression to test the proposed hypotheses. The study found that: (1) Indonesian consumers associate positively a product’s country-of-origin with their decision in evaluating the product for both Indonesian and Korean products, (2) Indonesian consumers consider the level of economic development of the countryof- origin in evaluating the product, in which the effect of the country-of-origin is stronger for a Korean product than an Indonesian product, (3) Indonesian consumers with different levels of product familiarity do not evaluate a product differently for both Indonesian and Korean products, (4) Indonesian consumers with different levels of product involvement evaluate a Korean product differently.
POLA TINGKAH LAKU PENGUSAHA TERHADAP MUTU Indriyo Gitosudarmo
Journal of Indonesian Economy and Business (JIEB) Vol 2, No 1 (1987): September
Publisher : Faculty of Economics and Business, Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1802.535 KB)

Abstract

Setiap pengusaha tak henti-hentinya menyatakan bahwa mutu produknya selaludiperhatikan, bahkan tidak jarang yang menyatakan bahwa produknya bermutu tinggidan paling baik. Perayataan tersebut sebenarnya merupakan hal yang wajar bagisetiap pengusaha yang memasarkan produknya dan memperoleh keuntungan daritransaksi penjualan itu. Pernyataan itu tentu saja timbul dari niat baik para pengusaha dan niat itu haruslah disalurkan ke dalam tindak lanjut terhadap mutu produknya. Penyalurantindakan untuk menjaga mutu produk itulah yang tampaknya mudah diucapkan akantetapi sukar untuk dilaksanakan. Dalam kenyataannya sering terjadi para pengusaha cenderung untuk menurunkan mutu produknya apabila telah dirasakan barang yang dijual tersebut larisdi pasaran. Hal ini dilakukan pada umumnya atas dasar pertimbangan untuk memperoleh keuntungan yang lebih besar. Pertimbangan semacam ini tidak disadari justru berakibat sebaliknya. Kenyataan tersebut sering dilaksanakan oleh para pengusaha kecil sampai sedang.