Rahayu Ningtyas
Jurusan Administrasi Publik

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Analisis Indeks Kepuasan Masyarakat (IKM) terhadap Kualitas Pelayanan di Puskesmas Bandarharjo di Kecamatan Semarang Utara Ningtyas, Rahayu; Widowati, Nina; Maesaroh, Maesaroh
Journal of Public Policy and Management Review Volume 3, Nomor 2, Tahun 2014
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (167.943 KB) | DOI: 10.14710/jppmr.v3i2.5142

Abstract

Puskesmas Bandarharjo as one of a government agency that provide services to the public can be considered qualified if it is to provide services fast, right and true to his customers.This research using a design or descriptive quantitative research design that is mixed between qualitative with quantitative to measure public satisfaction towards Bandarharjo health center services at Semarang. Samples taken by accidental sampling with a sample of 150 respondents using the Public Satisfaction Index (HPI).The results showed that the overall performance quality of service to the community health center service users can be categorized GOOD Bandarharjo in Semarang with the acquisition of community satisfaction index of 74.30 is within the interval from 62.51 to 81.25 so it can be concluded that the service quality at Puskesmas Bandarharjo is GOOD service based on the calculation method used Customer Satisfaction Index by Cartesius diagram. Out of the 14 indicators being measured there are three performance indicators are not good, there are indicators of officer discipline, politeness and friendliness of the staff and the comfort of the environment . This research was conducted to answer two main problems, namely the measurement of service quality to the community health center Bandarharjo using HPI and dimensions of HPI that inhibits people's satisfaction with health services provided Bandarharjo health center.
Analisis Faktor Risiko Kejadian Malaria pada Anak (Usia 0-18 Tahun) di Kabupaten Purworejo Ningtyas, Rahayu; Martini, Martini; Wurjanto, Moh. Arie; Hestiningsih, Retno
Jurnal Riset Kesehatan Masyarakat Vol 3, No 2 (2023): April 2023
Publisher : Fakultas Kesehatan Masyarakat, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jrkm.2023.19153

Abstract

API in Indonesia increased from 0,9/1000 people in 2019 and 2020 to 1,1/1000 people in 2021. One of the districts in Central Java  with the highest malaria cases in 2022 is Purworejo, with 544 cases and 141 cases among them occurred in children 0-18 years. This study aims to analyze risk factors of malaria in children aged 0-18 years in Purworejo Districts. This study use case-control design with ratio 1:1 in Bener, Kaligesing, and Purworejo Sub-district during February-June 2023 to parents/ guardians from children aged 0-18 years. Data were processed use SPSS and analyzed univariately and bivariately use Chi Square test in cross table. Analysis results show that malaria incidence in children 0-18 years in Purworejo are influenced by the knowledge of parents/ guardians (p = 0,001; OR = 2,901; 95% CI = 1,507 – 5,585) and malaria prevention practice by parents/ guardians (p = 0,035; OR = 1,993; 95% CI = 1,040 – 4,208). Malaria incidence in children was not influenced by the attitude of parents/ guardians (p = 0,159). Child’s age  (p = 0,020; OR; 0,341; 0,154-0,751) and child’s education (p = 0,039; OR = 0,415; 95% CI = 0,190 - 0,903) are a protective factors of malaria incidence in children. Malaria incidence in children aged 0-18 years in Purworejo are influenced by parental/ guardian behavior and environmental factors, age and educational characteristics of children can protect children from malaria.