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All Journal Proceeding International Conference on Information Technology and Business Jurnal SIMADA (Sistem Informasi dan Manajemen Basis Data)
Rini Nur Listiani
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Computer Science & IT Economics, Econometrics & Finance

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Monitoring Dan Evaluasi Tata Kelola Pelayanan Pada Siswa Menggunakan Metode Cobit 4.1 (Study Kasus Bimbingan Belajar “Bimbel No Name” (Bnn) Pringsewu) Rini Nur Listiani; Kintan Imanita; Neni Purwati; Indera Indera
Jurnal SIMADA (Sistem Informasi dan Manajemen Basis Data) Vol 3, No 2 (2020): Jurnal SIMADA (Sistem Informasi dan Manajemen Basis Data)
Publisher : Institut Informatika dan Bisnis Darmajaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30873/simada.v3i2.2310

Abstract

Peranan Sistem Informasi dan Teknologi Informasi yang sangat signifikan harus diimbangi dengan pengaturan dan pengelolaan yang tepat sehingga kerugian/ancaman yang mungkin terjadi dapat dihindari bahkan mampu dicegah. Penelitian ini membahas mengenai Monitoring dan Evaluasi tata kelola pelayanan pada siswa Bimbingan belajar “Bimbel No name” (BNn) Pringsewu. Tujuan penelitian ini adalah mempelajari pengelolaan TI sesuai dengan standar Metode COBIT 4.1, membuat rancangan tata kelola infrastruktur yang relevan dengan kegiatan operasional bimbingan belajar “Bimbel No name” (BNn) Pringsewu dengan standar Metode COBIT 4.1, mengetahui dan merekomendasikan perbaikan yang mampu diimplementasi dan dapat menilai tingkat kematangan. Metode yang digunakan pada penelitian ini adalah metodologi kualitatif sedangkan metode pengumpulan data dilakukan dengan wawancara dan kuesioner yang telah ditentukan sesuai dengan domain dan Control Objective yang digunakan. Narasumber audit pada bimbingan belajar Pringsewu yaitu Pengajar dan Siswa. Metode analisis data dilakukan beberapa tahap, yaitu penentuan domain, penentuan proses kontrol, penentuan indikator dan pemetaan tingkat kematangan. Dilakukan penelitian pada 2 domain, 4 proses, dan 23 aktivitas (pernyataan) diperoleh nilai gap user tertinggi pada aktivitas DS10.3 (penutup masalah) dengan nilai 1,32. Dan nilai gap manajeman yang tertinggi pada aktivitas ME2.6 (kendali internal pada pihak ketiga) dengan nilai gap sebesar 2, serta tidak semua rekomendasi proses menurut Metode Cobit 4.1 dapat diterapkan.
AUDIT OF INFORMATION SYSTEM USING COBIT 5.0 AND ITIL V3 FOR INFORMATION SYSTEM OF ACADEMIC Rini Nur Listiani; R.Z Abdul Aziz
Prosiding International conference on Information Technology and Business (ICITB) 2018: INTERNATIONAL CONFERENCE ON INFORMATION TECHNOLOGY AND BUSINESS (ICITB) 4
Publisher : Proceeding International Conference on Information Technology and Business

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Abstract

Information Technology (IT) is very important for sustainability and business growth. Dependence on IT requires special attention to governance which consists of leadership, organizational structure, and processes. it ensure that IT in the organization not only develops, but also sustains the company's strategy and goals. Informatics and Business Institute Darmajaya is one of the private universities in Bandar Lampung that utilizes IT in carrying out academic activities, one of which is by using the Information System of Academic (SISKA). In the implementation of good SISKA, an audit of information system needed to improve the performance of the system. In this study, audit for information system of academic used Control Objective for Information and related Technology (COBIT 5.0) on domains DSS01-DSS06, MEA-01, APO-12, and APO-13, as well as other references to determine improvement suggestions by adding the Information Processing Infrastructure Library (ITIL V3) on the domain process of Service Operation and Service Design processes as a framework. This study was used to evaluate the governance information systems of academic at Darmajaya to produce some recommendations for improvement. The results was used to provide recommendations for improvements to the information technology governance of SISKA IIB Darmajaya. For measure, this study using addition validity and reliability with SPSS tools to testing produce appropriate improvements for IT governance.Keywords: Audit of Information System, COBIT 5.0, ITIL V3, IT Governance.
Co-Authors Aziz, RZ. Abdul Indera Kintan Imanita Neni Purwati