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All Journal Jurnal Ilmu Administrasi Bisnis Prosiding Seminas Competitive Advantage
Hari Susanto Nugroho
Univ. Dipenogoro
Economics, Econometrics & Finance Education

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Pengelolaan Modal Pengetahuan Dalam Membangun Kemampuan Inovasi Pada UKM Gerabah Kasongan Kabupaten Bantul nugroho, hari susanto
Prosiding Seminas Competitive Advantage Vol 1, No 1 (2011): Seminas Competitive Advantage I
Publisher : Unipdu Jombang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (356.286 KB)

Abstract

ABSTRAK UKM dengan kekuatan eksternal seperti konsumen, distributor, pemasok, dan pesaing menjadi elemen penting sebagai sumber pengetahuan dalam pengembangan kemampuan inovasi. Penelitian ini bersifat deskriptif menggunakan metode grounded research dan beberapa proses pendukung untuk pengumpulan data penelitian. Obyek penelitian adalah aktivitas para perajin gerabah di Sentra UKM Kasongan dalam mencari informasi, melakukan pembelajaran, dan merekayasa inovasi produk. Penelitian berhasil menemu-kenali bahwa pengelolaan pengetahuan menyebabkan munculnya karakter yang khas. Analisis terhadap proses pengelolaan dan pemanfaatan pengetahuan serta rekayasa kemampuan inovasi dipengaruhi oleh aspek kemitraan yang ada di kawasan Kasongan. Kedua elemen tersebut membedakan UKM dalam 2 kategori berdasarkan informational, technological, dan innovation capability. Berdasarkan karakteristik kemampuan, maka disusun kategori UKM dalam mengelola pengetahuan, yakni tradisional dan modern, dimana ada disparitas dalam pengelolaan pengetahuan dan kemampuan inovasi. Kata kunci : the economic of proximity, informational capability, technological capability, innovation capability UKM with external forces such as consumers, distributors, suppliers, and competitors become an important element as a source of knowledge in the development of innovation capabilities. This study was descriptive using methods of grounded research and several supporting processes for gathering research data. Object of research is the activity of the crafters of pottery in the Sentra Kasongan SMEs in finding information, doing the learning, and innovation to engineer the product. The study managed to find recognize that the management of knowledge led to the emergence of a distinctive character. The analysis of process management and utilization of engineering knowledge and innovation capacity is influenced by aspects of partnerships that exist in the region Kasongan. Both of these elements distinguish SMEs in two categories based on informational, technological, and innovation capability. Based on the characteristics of ability, then set the category of SMEs in managing knowledge, namely traditional and modern, where there are disparities in knowledge management and innovation capability. Keywords : the economic of proximity, informational capability, technological capability, innovation capability
Pengelolaan Modal Pengetahuan Dalam Membangun Kemampuan Inovasi Pada UKM Gerabah Kasongan Kabupaten Bantul nugroho, hari susanto
Prosiding Seminas Vol 1, No 1 (2011): Seminas Competitive Advantage I
Publisher : Unipdu Jombang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (356.286 KB)

Abstract

ABSTRAK UKM dengan kekuatan eksternal seperti konsumen, distributor, pemasok, dan pesaing menjadi elemen penting sebagai sumber pengetahuan dalam pengembangan kemampuan inovasi. Penelitian ini bersifat deskriptif menggunakan metode grounded research dan beberapa proses pendukung untuk pengumpulan data penelitian. Obyek penelitian adalah aktivitas para perajin gerabah di Sentra UKM Kasongan dalam mencari informasi, melakukan pembelajaran, dan merekayasa inovasi produk. Penelitian berhasil menemu-kenali bahwa pengelolaan pengetahuan menyebabkan munculnya karakter yang khas. Analisis terhadap proses pengelolaan dan pemanfaatan pengetahuan serta rekayasa kemampuan inovasi dipengaruhi oleh aspek kemitraan yang ada di kawasan Kasongan. Kedua elemen tersebut membedakan UKM dalam 2 kategori berdasarkan informational, technological, dan innovation capability. Berdasarkan karakteristik kemampuan, maka disusun kategori UKM dalam mengelola pengetahuan, yakni tradisional dan modern, dimana ada disparitas dalam pengelolaan pengetahuan dan kemampuan inovasi. Kata kunci : the economic of proximity, informational capability, technological capability, innovation capability UKM with external forces such as consumers, distributors, suppliers, and competitors become an important element as a source of knowledge in the development of innovation capabilities. This study was descriptive using methods of grounded research and several supporting processes for gathering research data. Object of research is the activity of the crafters of pottery in the Sentra Kasongan SMEs in finding information, doing the learning, and innovation to engineer the product. The study managed to find recognize that the management of knowledge led to the emergence of a distinctive character. The analysis of process management and utilization of engineering knowledge and innovation capacity is influenced by aspects of partnerships that exist in the region Kasongan. Both of these elements distinguish SMEs in two categories based on informational, technological, and innovation capability. Based on the characteristics of ability, then set the category of SMEs in managing knowledge, namely traditional and modern, where there are disparities in knowledge management and innovation capability. Keywords : the economic of proximity, informational capability, technological capability, innovation capability
Pengaruh Kepuasan Pelanggan dan Hambatan Berpindah TerhadapRetensi Pelanggan Kartu Prabayar SimPATI di Wilayah Semarang Novianti, Novianti; Suryoko, Sri; Nugroho, Hari Susanto
Jurnal Ilmu Administrasi Bisnis Volume 2, Nomor 2, Tahun 2013
Publisher : Departemen Administrasi Bisnis, FISIP Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (213.417 KB)

Abstract

This research was conducted to determine the effect of customer satisfaction and switching barriers on customer retention SimPATI prepaid card in Semarang region. This study used an explanatory approach to research on 100 respondents. Sampling is done by accidental sampling technique. Data analysis techniques used are simple regression and multiple regression. Determination test result showed that 40,7% of customer retention variables can be explained by the variable customer satisfaction, 47,7% customer retention variables can be explained by the variable switching barriers. 58,9% customer retention variables can be explained by the customer satisfaction and switching barriers. The result of hypothesis testing (t test) that customer satisfaction has a positive and significant impact on customer retention. Switching barriers has a positive and significant impact on customer retention. Hypothesis test (F test) the customer ssatisfaction and switching barriers together – each has a positive influence and significant impact on customer retention. So that conclude the two variables, both individually and collectively – each has a positive and significant impact on the customer retention of SimPATI prepaid card in Semarang region.
Pengelolaan Modal Pengetahuan Dalam Membangun Kemampuan Inovasi Pada UKM Gerabah Kasongan Kabupaten Bantul nugroho, hari susanto
Prosiding Seminas Vol 1, No 1 (2011): Seminas Competitive Advantage I
Publisher : Unipdu Jombang

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

ABSTRAK UKM dengan kekuatan eksternal seperti konsumen, distributor, pemasok, dan pesaing menjadi elemen penting sebagai sumber pengetahuan dalam pengembangan kemampuan inovasi. Penelitian ini bersifat deskriptif menggunakan metode grounded research dan beberapa proses pendukung untuk pengumpulan data penelitian. Obyek penelitian adalah aktivitas para perajin gerabah di Sentra UKM Kasongan dalam mencari informasi, melakukan pembelajaran, dan merekayasa inovasi produk. Penelitian berhasil menemu-kenali bahwa pengelolaan pengetahuan menyebabkan munculnya karakter yang khas. Analisis terhadap proses pengelolaan dan pemanfaatan pengetahuan serta rekayasa kemampuan inovasi dipengaruhi oleh aspek kemitraan yang ada di kawasan Kasongan. Kedua elemen tersebut membedakan UKM dalam 2 kategori berdasarkan informational, technological, dan innovation capability. Berdasarkan karakteristik kemampuan, maka disusun kategori UKM dalam mengelola pengetahuan, yakni tradisional dan modern, dimana ada disparitas dalam pengelolaan pengetahuan dan kemampuan inovasi. Kata kunci : the economic of proximity, informational capability, technological capability, innovation capability UKM with external forces such as consumers, distributors, suppliers, and competitors become an important element as a source of knowledge in the development of innovation capabilities. This study was descriptive using methods of grounded research and several supporting processes for gathering research data. Object of research is the activity of the crafters of pottery in the Sentra Kasongan SMEs in finding information, doing the learning, and innovation to engineer the product. The study managed to find recognize that the management of knowledge led to the emergence of a distinctive character. The analysis of process management and utilization of engineering knowledge and innovation capacity is influenced by aspects of partnerships that exist in the region Kasongan. Both of these elements distinguish SMEs in two categories based on informational, technological, and innovation capability. Based on the characteristics of ability, then set the category of SMEs in managing knowledge, namely traditional and modern, where there are disparities in knowledge management and innovation capability. Keywords : the economic of proximity, informational capability, technological capability, innovation capability
Co-Authors Novianti Novianti Sri Suryoko