Articles
<![CDATA[Quality of Jakarta Smart Card Services in East Jakarta ]]>
<![CDATA[Retnowati Wahyuning Dyas Tuti]]>;
<![CDATA[Diah Lina Setyawati]]>;
<![CDATA[Qiqi Asmara]]>
<![CDATA[ BASKARA : Journal of Business and Entrepreneurship Vol 4, No 1 (2021): Baskara: Journal of Business and Entrepreneurship ]]>
Publisher : <![CDATA[Universitas Muhammadiyah Jakarta ]]>
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DOI: 10.54268/baskara.4.1.73-83
<![CDATA[The purpose of this study was to determine the quality of service Jakarta Smart Card in East Jakarta. This study uses Home Visits Service Quality with indicator: Tangibles, Reliability, Responsive, Assurance, and Empathy. This method used is descriptive qualitative approach. Data collection is done by interview, observation, and documentation. Data analysis uses analysis models from Miles and Huberman, and data validity testing uses triangulation techniques from Moleong. The results of the study stated that the Quality of Smart Jakarta Card Services in East Jakarta has run according to Service Quality theory. Tangibles: facilities and infrastructure used by the school in carrying out the distribution and service of smart Jakarta cards to students is adequate, starting from the computerization and administration system. Reliability: the provision of services in Jakarta Smart Card or operator friendly and efficient in providing services, related to the provision of information about Jakarta Smart Card. Responsive: The school always helps and directs students and parents to all forms of services related to the Jakarta Smart Card and from the results of interviews and observations it can be seen that the operator provides services to students and parents quickly, accurately and responds according to the aspirations of the needs. Assurance: Jakarta Smart Card services are supported by the government. and Empathy: giving or distributing the assistance of the Jakarta Smart Card to students at the Ar-Raisiyah Pharmacy Vocational School in East Jakarta, namely by providing assistance to students who are truly financially unable to reach the target. But in terms of timeliness is still lacking. Needed speed up the thawing process Jakarta Smart Card. Conclusion: Jakarta Smart Card of sufficient quality service.]]>
<![CDATA[EVALUASI KEBIJAKAN PROSES PEMBANGUNAN PLTN DI SEMENANJUNG MURIA KABUPATEN JEPARA JAWA TENGAH ]]>
<![CDATA[QIQI ASMARA]]>
<![CDATA[ NEO POLITEA Vol 1, No 1 (2020): NEO POLITEA ]]>
Publisher : <![CDATA[Prodi Ilmu Administrasi Negara, Universitas Al Ghifari ]]>
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DOI: 10.53675/neopolitea.v1i1.101
<![CDATA[The main problem that has become a phenomenon in this study is the evaluation of the policy of the process of building a nuclear power plant in the Semenanjung Muria, Jepara Regency, Central Java Province. This policy evaluation is designed to be able to describe the stages of the process, mechanism and objectives of development policy evaluation in the implementation of the construction of nuclear reactors in the Muria Peninsula. The national energy crisis facing the country of Indonesia can be overcome by the existence of alternative energy, namely nuclear power plants. The results of the evaluation conducted by BATAN stated the feasibility of building a nuclear power plant on the Semenanjung Muria, but this contradicts the opinions of the people who strongly reject the process of building a nuclear power plant in their region. This is then the researcher analyzes further and becomes the focus of discussion in this study. This study uses Dunn's policy evaluation theory as an analysis knife in analyzing the policy evaluation of the process of building a nuclear reactor on the Semenanjung Muria. The dimensions of the policy evaluation studied are effectiveness, efficiency, adequacy, leveling, responsiveness, and accuracy. This study uses qualitative methods, using primary data and secondary data. Primary data were obtained through in-depth interviews with related parties' perceptions about the policy. Secondary data collected in the form of a chronology of policies, laws and regulations and news about the research theme. The results of this study indicate that the evaluation of nuclear power plant development policies on the Semenanjung Muria has not been effective. This is due to public concern about the dangers of nuclear radiation that may be caused in the operation of nuclear reactors. In addition, problems related to political issues also have an impact on the discrepancy of the results of evaluations conducted by BATAN with the conditions that occur in the field. This continues with the era of reforms which has a direct impact on changing the direction of development and national nuclear policies.]]>
<![CDATA[Implementasi Kebijakan Pelayanan Terpadu Satu Pintu (PTSP) di Pengadilan Agama Kelas I A Kota Depok ]]>
<![CDATA[Rahmawati Rahmawati]]>;
<![CDATA[Qiqi Asmara]]>
<![CDATA[ Jurnal Media Administrasi Vol 9 No 1 (2024): April : Jurnal Media Administrasi ]]>
Publisher : <![CDATA[Universitas 17 Agustus 1945 Semarang, Indonesia ]]>
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DOI: 10.56444/jma.v9i1.1403
<![CDATA[To improve service quality, the Supreme Court of the Republic of Indonesia issued a Decree of the Director General of the Religious Courts Number 1403.b/DJA/SK/OT.01.3/8/2018 Concerning Guidelines for One-Stop Services in the Religious Courts Environment. With this policy, the Depok Religious Court implemented the One-Stop Integrated Service. In implementing the One Stop Integrated Service at the Depok Religious Court, several obstacles were found in its implementation. The aim of this study is to identify and analyze the implementation of the One Stop Service policy at the Depok Religious Court. The theory of this research uses the theory of policy implementation in the George Edward III model. By using a descriptive method with a qualitative approach. Retrieval of data using interviews, observation and documentation. Meanwhile, to test the validity of the data using triangulation techniques. The results of the research from 4 indicators that regarding communication it is necessary to carry out more socialization because many people do not know about the mechanism in the procedure for handling service cases that exist at PTSP. Resources, in terms of quantity the number of officers at PTSP is still small while the number of cases at the Depok Religious Court is quite a lot. In terms of quality, there is a need for training because there are still officers who are less responsive, and the existing facilities and infrastructure at PTSP have not been integrated all in one door due to limited land. Disposition, the executors have a commitment to carry out this policy by delivering tasks that are good enough in accordance with the contents of the instructions in the policy. Bureaucratic Structure, the officers have carried out the policy in accordance with the applicable SOP. Suggestions from this study are that socialization must be increased and there is a need for land expansion to support infrastructure facilities and additional staff on duty at PTSP so as to maximize service time.]]>
<![CDATA[Realizing Justice and Balance in Labor Reform in Indonesia ]]>
<![CDATA[Abdullah Qiqi Asmara]]>
<![CDATA[ Science and Environmental Journal for Postgraduate Vol 6 No 1 (2023): Science and Environmental Journals for Postgraduate (SENJOp) ]]>
Publisher : <![CDATA[Postgraduate School, Universitas Negeri Padang ]]>
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DOI: 10.24036/senjop.v6i1.249
<![CDATA[This research analyzes labor reform efforts to achieve justice and balance between workers, employers, and the government. Research methods involve policy analysis, literature study, and statistical data. The results include measures such as regulatory changes, dispute resolution mechanisms, access to education, and dialogue between workers and employers. The analysis shows the positive impact of the reform but also identifies barriers to implementation. In conclusion, labor reform makes an important contribution to achieving justice and balance in the labor market.]]>
<![CDATA[Kinerja Sekretariat Jenderal Dalam Menindaklanjuti Pengaduan Pada Komisi X Dewan Perwakilan Rakyat Republik Indonesia ]]>
<![CDATA[Salwa Khoirunnisa]]>;
<![CDATA[Qiqi Asmara]]>
<![CDATA[ Jurnal Relasi Publik Vol. 2 No. 2 (2024): Mei : Jurnal Relasi Publik ]]>
Publisher : <![CDATA[Lembaga Pengembangan Kinerja Dosen ]]>
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DOI: 10.59581/jrp-widyakarya.v2i2.3186
<![CDATA[The government essentially provides services to the community and is required to serve the community and create conditions so that it has an impact on the community to develop, one of which is education. Through the Secretariat General, public complaints about education issues are submitted to Commission X of the DPR RI. The background for choosing this title was due to the increase in complaints submitted by the public regarding education, as well as a decrease in the performance of the Secretariat General of the DPR RI. The research objective is to identify and analyze the performance of the Secretariat General in following up on complaints to Commission X DPR RI. This study uses the theory of Agus Dharma (2004) with three measurement indicators that determine success, namely, (1) quantity, (2) quality, and (3) timeliness. This study used a qualitative research method with a descriptive approach. This study uses a way to collect data by making observations to collect data at the Secretariat General and Commission X DPR RI. The results on indicator (1) Quantity, the number of reports that have been completed by Commission X DPR RI are not submitted back to the Secretariat General of the DPR RI. (2) Quality, there is no clear information regarding the follow-up of letters submitted through the websitewebsite, human resources need to conduct training on the applied information technology system, Commission X DPR RI is one that receives the most complaints in 2020-2021, (3) Timeliness, the time needed is very long because of the difficulty level of the complaint letter, correction of the results of the analysis until the letter can be submitted to Commission X DPR RI. The conclusion of this study is that in following up on complaints to Commission X DPR RI, reports that have been completed by Commission X DPR RI are not submitted back to the Secretariat General.]]>
<![CDATA[Pengaruh Analisis Jabatan Terhadap Kinerja Pegawai Sekretariat di Badan Perencanaan Dan Pembangunan Daerah (BAPPEDA) Daerah Khusus Ibu Kota DKI Jakarta ]]>
<![CDATA[Ika Cahya Lestari]]>;
<![CDATA[Qiqi Asmara]]>
<![CDATA[ Birokrasi: JURNAL ILMU HUKUM DAN TATA NEGARA Vol. 2 No. 2 (2024): Birokrasi: JURNAL ILMU HUKUM DAN TATA NEGARA ]]>
Publisher : <![CDATA[Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar ]]>
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DOI: 10.55606/birokrasi.v2i2.1147
<![CDATA[Position analysis is an action taken in preparing the needs for the number and type of Civil Servant positions that pay attention to each workload. In the Secretariat of the DKI Jakarta Regional Development Planning Agency, there are employees who have positions that are not in accordance with the required competencies and then there are vacant positions caused by non-optimal task implementation. This study aims to determine the effect of position analysis on the performance of the DKI Jakarta Regional Planning and Development Agency Secretariat. The method used is casual quantitative research by distributing questionnaires and analyzing data using SPSS version 25. A total of 30 employees at the Secretariat of the DKI Jakarta Regional Development Planning Agency became the population used in this study using saturated samples. In analyzing the data using simple linear regression technique. This study produces information that there is an effect of job analysis on employee performance and 88% job analysis affects the performance of employees at the Secretariat of the DKI Jakarta Regional Development Planning Agency.]]>
<![CDATA[Mewujudkan Keadilan dan Keseimbangan dalam Reformasi Ketenagakerjaan di Indonesia ]]>
<![CDATA[Asmara, Qiqi Asmara]]>
<![CDATA[ Jurnal Kependudukan dan Pembangunan Lingkungan Vol 3 No 2 (2022): Jurnal Kependudukan dan Pembangunan Lingkungan (JKPL) ]]>
Publisher : <![CDATA[Universitas Negeri Padang ]]>
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DOI: 10.24036/jkpl.v4i1.193
<![CDATA[Penelitian ini merupakan tinjauan teoritis dalam upaya reformasi ketenagakerjaan untuk mencapai keadilan dan keseimbangan antara pekerja, pengusaha, dan pemerintah. Metode tinjauan teoritis ini menggunakan bahan referensi dari kebijakan, studi literatur, dan data statistik. Hasilnya mencakup langkah-langkah seperti perubahan regulasi, mekanisme penyelesaian sengketa, akses pendidikan, dan dialog antara pekerja dan pengusaha. Hasil tinjauan teoritis ini menunjukkan dampak positif reformasi namun juga mengidentifikasi hambatan implementasi. Kesimpulannya, reformasi ketenagakerjaan memberi kontribusi penting dalam mencapai keadilan dan keseimbangan di pasar kerja.]]>
<![CDATA[IMPLEMENTASI KEBIJAKAN DAN MUTU PENDIDIKAN (Penerapan Delapan Standar Pendidikan Nasional di SMA Mutiara Bunda Kecamatan Arcamanik Kota Bandung) ]]>
<![CDATA[Asmara, Qiqi]]>
<![CDATA[ Kajian Ilmu Sosial (KAIS) Vol. 2 No. 1 (2021): KAIS : Kajian Ilmu Sosial ]]>
Publisher : <![CDATA[Universitas Muhammadiyah Jakarta ]]>
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DOI: 10.24853/kais.2.1.119-125
<![CDATA[Standar mutu pendidikan ditetapkan dalam suatu standarisasi nasional yang dikenal dengan Standar Nasional Pendidikan (SNP) dalam Undang-Undang Nomor 20 Tahun 2003. Pada tataran implementasinya, Sistem Pendidikan Nasional menghadapi tantangan yang tidak mudah. Tantangan sistem pendidikan ini terdiri dari tantangan eksternal dan tantangan internal. Lembaga pendidikan harus selalu berupaya mengimplementasikan manajemen mutu yang baik bagi para stakeholdernya, yang sesuai dengan undang-undang sistem pendidikan nasional. Sejauh mana implementasi kebijakan dan mutu pendidikan di SMA Mutiara Bunda Bandung ketercapaianya terhadap standar nasional pendidikan. Subjek penelitian dipilih dengan cara purposive digunakan beberapa teknik pengumpulan data dengan; wawancara, observasi, dan dokumentasi. Pada standar isi kerangka kurikulum 2013 dijadikan acuan dalam penyusunannya dan telah dikolaborasikan dengan beberapa koordinator rumpun dan koordinator level. Standar Proses dan Pengelolaan, Standar Kompetensi Lulusan, Standar Pendidik dan Tenaga Kependidikan, Standar Pembiayaan, juga Standar Penilaian telah memenuhi ketercapaian. Sekolah harus melakukan pembenahan SOP (Standar Operasional Prosedur) terhadap setiap proses standar pendidikannya, terutama pada standar kompetensi lulusannya.]]>
<![CDATA[Implementasi Kebijakan Penanggulangan Banjir di Kota Tangerang Selatan ]]>
<![CDATA[Nadia Wulandari]]>;
<![CDATA[Abdullah Qiqi Asmara]]>
<![CDATA[ Presidensial: Jurnal Hukum, Administrasi Negara, dan Kebijakan Publik Vol. 1 No. 3 (2024): September: Presidensial : Jurnal Hukum, Administrasi Negara, dan Kebijakan Publ ]]>
Publisher : <![CDATA[Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia ]]>
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DOI: 10.62383/presidensial.v1i3.92
<![CDATA[This research focuses on the implementation of flood management policies in South Tangerang City with suboptimal flood management problems. The problems that were found were that the coordination carried out by stakeholders was tentative, there were obstacles in communication on the condition of the social environment, expecially in terms of public awareness of protecting the environment, was still lacking because rubbish was still found in rivers and canals. The aim of this research is to determine the extent of implementation of flood management policies in South Tangerang City. This research uses a qualitative approach with descriptive methods, and data is obtained trought observation, interviews and documentation. This research uses the Van Meter and Van Horn theory with 6 (six) indicator, namely: a) Policy Size and Objectives; b) Resources; c) Characteristics of The Implementing Agent; d) Attitude and Tendencies; e) Inter-Organizational Communication and Implementation Activies; f) Economic, Social and Political Environment. The result of the study show that policy measures and standards are appropriate but there needs to be an increase in disaster outreach and training. Then the quantitiy or number of Task Forces to go into the field is still insufficient. The availability of an organizational structure and regulations responsible for implementing flood management is quite good. Policy implementers understanding of flood management policies in quite good and has received a positive response from policy implementers. Apart from that, the communication that exists between OPDs and village officials is quite good, characterized by delibration. The economic, social and political environmental conditions are quite good, but there needs to be an increase in public awareness of protecting the environment by not throwing rubbish into rivers or waterways.]]>
<![CDATA[Factors influencing students’ intention to enroll at private higher education institution ]]>
<![CDATA[Somantri, Ace]]>;
<![CDATA[Zaid, Zaid]]>;
<![CDATA[Pratondo, Katon]]>;
<![CDATA[Asmara, Abdullah Qiqi]]>
<![CDATA[ International Journal of Evaluation and Research in Education (IJERE) Vol 14, No 1: February 2025 ]]>
Publisher : <![CDATA[Institute of Advanced Engineering and Science ]]>
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DOI: 10.11591/ijere.v14i1.29711
<![CDATA[Intense competition exists amid the rapid growth of universities worldwide and in Indonesia. Often, private higher education is the victim of defeat from competition. Because competitive pressures such as these will undoubtedly lead to reduced revenues, universities are encouraged to increase their student numbers to increase revenues. According to the theory of planned behavior, the intention to carry out certain actions is an essential prerequisite for the strategy’s success. This research examines the factors influencing students to enroll in private, Muhammadiyah contexts, higher education institutions. By involving 572 respondents and using partial least squares structural equation modeling (PLS-SEM) analysis, this research shows that among the factors that influence students’ intention in enrolling in Muhammadiyah Higher Education Institutions are higher education institution image and student characteristics, where both have a positive and significant influence with values (β=0.409; p-value=0.000) and (β=0.461; p-value=0.001).]]>
