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Denis Twi Febinanda
University of Ma Chung Malang
Agriculture, Biological Sciences & Forestry Arts Humanities Economics, Econometrics & Finance Environmental Science Social Sciences

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The Effect of Destination Image, Amenities and Prices on Tourists’ Satisfaction: A Study of Visitors of Jatim Park 1, Batu Denis Twi Febinanda; Peter Remy Yosy Pasla; Uki Yonda Asepta
JOURNAL OF SOCIOECONOMICS AND DEVELOPMENT Vol 1, No 2 (2018): October
Publisher : Publisher of Widyagama University of Malang (UWG Press)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (556.672 KB) | DOI: 10.31328/jsed.v1i2.739

Abstract

The purpose of this study is to analyze the influence of the destination image, amenities, and prices on the satisfaction of visitors to Jatim Park 1 Batu. The population of this study was visitors to Jatim Park 1 Batu at the time of this study, in April 2018. The sample size used was 100 respondents with the criteria that they had visited Jatim Park 1 and were 20 years old or more. The data were obtained through questionnaires, where tourists accessed via the Google forms application. Data analysis used was a descriptive approach and multiple linear regression statistics. The results show that tourist satisfaction was significantly influenced by prices variable, while the destination image and amenity did not show influence. Thus, Jatim Park 1 manager needs to improve promotion, product development, and quality services to provide a destination image and comfort for tourists.JEL Classification: D22, M31, Z30
Co-Authors Peter Remy Yosy Pasla Uki Yonda Asepta