Article Per Year (5 Year)
p-Index From 2021 - 2026
0
P-Index
This Author published in this journals
All Journal Dinamika Ekonomi - Jurnal Ekonomi dan Bisnis
Khairullah -
Unknown Affiliation
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences Other

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
ANALISIS KUALITAS PELAYANAN DALAM MENINGKATKAN KEPUASAN PENGUNJUNG BADAN PERPUSTAKAAN DAN ARSIP DAERAH PROVINSI KALIMANTAN SELATAN Penta Lestarini Budiati; Khairullah -
Dinamika Ekonomi - Jurnal Ekonomi dan Bisnis Vol 8 No 1 (2015): DINAMIKA EKONOMI Jurnal Ekonomi dan Bisnis Vol.8 No.1 Maret 2015
Publisher : SEKOLAH TINGGI ILMU EKONOMI NASIONAL (STIENAS) BANJARMASIN

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Abstract, This research aimed to analyze the level of visitor satisfaction when seen from the quality of service that earned the visitors with five determinants of quality of service as a benchmark the quality of service. The population in this research is that people who have been to the Library and Archives of South Kalimantan Province in 2014, samples were taken with a non-probability sampling method as many as 100 visitors. Further analysis of data using analysis techniques IPA (Importance-Performance Analysis). The results showed that the overall expectations of library visitors Library and Archives of South Kalimantan Province have not been met.
Co-Authors Penta Lestarini Budiati