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PENGARUH KOMPENSASI DAN MOTIVASI KERJA TERHADAP KINERJA KARYAWAN (Studi pada PT Banjar Elektronika Sarana Televisi) Herlina Lusiana; Firdaus -
Dinamika Ekonomi - Jurnal Ekonomi dan Bisnis Vol 11 No 2 (2018): Dinamika Ekonomi Jurnal Ekonomi dan Bisnis vol. 11 No.2 September 2018
Publisher : SEKOLAH TINGGI ILMU EKONOMI NASIONAL (STIENAS) BANJARMASIN

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Abstract, The purpose of this study are : (1) To analyze and test the effect of partial compensation on employee performance; (2) To analyze and test the effect of work motivation partially on employee performance; (3) To analyze and test the effect of compensation and work motivation simultaneously on employee performance. This research was conducted at PT Banjar Elektronika Television facilities. There are 26 respondents who have been selected as samples using the slovin formula and saturated sampling technique. Research method using survey mthod and research type is quantitative research. While the nature of this reserach including explanatory reserach (explanatory research). Methods of data collection using questionnaires, while the data analysis techniques using hypothesis testing using SPSSprogram IBM version 21. The results showed that compensation (X1) did not have a partial effect on employee performance at PT Banjar Elektronika means Television, work motivation (X2) has a partial influence at PT Elektronika means Television facilities an compensation (X1) dan work motivation (X2) has no effect simultaneously on the performance of employees at PT Banjar Elektronika Television.
This study aims to determine the PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PASIEN: STUDI PADA PASIEN RAWAT INAP herlina lusiana; Firdaus -
Dinamika Ekonomi - Jurnal Ekonomi dan Bisnis Vol 13 No 2 (2020): DINAMIKA EKONOMI Jurnal Ekonomi dan Bisnis Vol.13 No.2 September 2020
Publisher : SEKOLAH TINGGI ILMU EKONOMI NASIONAL (STIENAS) BANJARMASIN

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Abstract, This research aims to determine the effect of service quality on patient satisfaction. The independent variables in this research were Tangibles (X1), Reliability (X2), Responsiveness (X3), Assurance (X4) and Empathy (X5). Whereas Patient Satisfaction (Y) is used as the dependent variable. The research was conducted at Banjarmasin Islamic Hospital. The population used is inpatients who come from January 2019 s.d. October 2019 numbered 7,770 people. The sample was used as many as 99 respondents using the slovin formula with an estimated error of 10%. The sampling technique is simple random sampling technique. This research is an explanatory research with a quantitative approach. The data analysis method uses multiple linear regression and t test. The results showed that patient satisfaction consisting of Tangibles (X1), Reliability (X2), Responsiveness (X3), Assurance (X4) and Empathy (X5) variables affected the Satisfaction of Inpatients at Banjarmasin Islamic Hospital. Responsiveness variables have a more dominant influence on patient satisfaction.