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Improving Organizational Performance Assessment through the Balanced Scorecard Approach at PERUMDAM Tirta Mukti Cianjur Regency Fitri, Risa Estiya; Octavia, Evi
Electronic Journal of Education, Social Economics and Technology Vol 6, No 1 (2025)
Publisher : SAINTIS Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33122/ejeset.v6i1.1006

Abstract

This research aims to analyze the performance of the Regional Drinking Water Company (PERUMDAM) Tirta Mukti in Cianjur Regency using the Balanced Scorecard (BSC) approach, which consists of four main perspectives: financial, customer, internal business processes, and learning and growth. This study uses a descriptive quantitative approach with data collected through documentation and interviews with employees, as well as internal company document analysis. The results show that from the financial perspective, PERUMDAM Tirta Mukti has maintained financial stability through increased operational revenue and efficient cost management. From the customer perspective, there has been an improvement in service coverage and active customer growth, although customer loyalty still requires strengthening. In terms of internal business processes, the company has successfully reduced water loss and maintained stable service hours. Meanwhile, in the learning and growth perspective, there has been a significant increase in employee training and training cost ratios, reflecting the company’s commitment to improving human resource quality. Overall, PERUMDAM Tirta Mukti's performance is categorized as “healthy” based on the Ministry of Public Works and Housing (PUPR) indicators (2021). The Balanced Scorecard approach proves effective in providing a comprehensive overview of strategic performance in regional water service companies.
PENGARUH NILAI CADANGAN PANAS BUMI TERHADAP KELAYAKAN PROYEK PENGEBORAN SUMUR EKSPLORASI OLEH PEMERINTAH BERDASARKAN PERBANDINGAN BIAYA DAN PENDAPATAN NEGARA: STUDI KASUS PROYEK NAGE, KABUPATEN NGADA, PROVINSI NUSA TENGGARA TIMUR: GEOTHERMAL RESOURCES EFFECTS ON PROJECT FEASIBILITY OF EXPLORATION WELL DRILLING BY THE GOVERNMENT BASED ON STATE COST AND REVENUE COMPARISON: A STUDY CASE OF NAGE PROJECT, NGADA REGENCY, EAST NUSA TENGGARA PROVINCE Evi Octavia; Sinulingga, Iman K; Husin Setia Nugraha; Fitri Purnamasari Liveta
Buletin Sumber Daya Geologi Vol 18 No 2 (2023): Buletin Sumber Daya Geologi
Publisher : Pusat Sumber Daya Mineral Batubara dan Panas Bumi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47599/bsdg.v18i2.361

Abstract

The three main problems in Indonesia's geothermal development include selling price issues, working area tenders, and high upstream risks. These three will lead to one condition: geothermal projects cannot reach their economic level. The Government of Indonesia (GoI) has initiated the Government Drilling Program to reduce high upstream risks. In addition to the main objective of reducing geothermal upstream risk, this program can indirectly generate state revenue. It is necessary to evaluate the program not only from a technical perspective but also from a financial point of view. Stakeholders could consider the evaluation results when making decisions about the continuity of this program. This financial evaluation will assess whether the costs incurred as an investment generate the desired rate of return. In this case, it compares the costs incurred by the GoI from the state budget (APBN) and the revenues obtained by the GoI from tax and non-tax. The Indonesiaost ratio (BCR) value is a parameter indicator of its assessment. The study results show that the BCR value of the government's cash flow from the Nage Project is 2.1. This value indicates that every rupiah of costs incurred by the government in the project will generate more than twice as much state revenue. Using the rate of return parameter, namely the Internal rate of Return (IRR), this project produces a value almost double the rate of return determined if the project uses the state budget. In addition, the Nage Project's valuation based on the Net Present Value (NPV) shows a positive value (NPV> 0). Based on those three indicators, the Government Drilling Program, especially the Nage Project, is feasible to continue. However, when viewed from the developer's cash flow perspective, the Nage Project of 30 MWe is still not attractive to private developers in Indonesia because the value of the project feasibility indicator is negative or –the rate of return is still below the desired value (IRR < MARR - Minimum Attractive Rate of Return ). The project is still feasible to be continued by developers from state-owned enterprises (SOE), which usually have lower MARR values. In addition, SOE has privileges in loan and depreciation parameters compared to private developers.
Influence of Human Resource Quality and Management Commitment on the Quality of Accounting Information Octavia, Evi; R. Ait Novatiani; Rachmawati, Rima
Owner : Riset dan Jurnal Akuntansi Vol. 8 No. 4 (2024): Artikel Research Oktober 2024
Publisher : Politeknik Ganesha Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33395/owner.v8i4.2263

Abstract

This research aims to analyze and test in more depth the influence of the quality of human resources and management commitment on the quality of accounting information. This research needs to be carried out because several cases related to financial reports have caused accounting information to be of poor quality. Multiple linear regression is used in this study's data analysis for both descriptive and verifying purposes carried out at PT PLN Distribution West Java with 30 respondents. A significant association is indicated by the multiple correlation coefficient value of 0.785. These findings suggest a robust and favourable correlation between the quality of accounting information and management commitment and human resources. This implies that if management is dedicated and human resources are qualified, the quality of accounting information will be higher. The quality of human resources and management commitment have a 61.6% influence on the quality of accounting information, according to the coefficient of determination value of 0.616. The results of the descriptive analysis that has been carried out are in the sufficient category, meaning that there are still several things that are not optimal in the Human Resource Quality indicators, especially the results of the training that is carried out is not optimal. Descriptive analysis of Management Commitment is not optimal, namely there is still a lack of awareness of maintaining commitment as something that should be. The results of the descriptive analysis on the Quality of Accounting Information are in the sufficient category, meaning that there are still things that are not optimal, especially there are still obstacles when operating the system and the system still does not make it easy to find the information needed.
Cost Analysis and Determinants of Inefficiency of Hemodialysis Services Suwondo, Dwi; Octavia, Evi
Journal of Social Research Vol. 4 No. 7 (2025): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v4i7.2668

Abstract

This study aims to analyze the cost of hemodialysis services in patients with Chronic Kidney Failure (CKD) at Dr. Abdul Radjak Purwakarta Hospital using the Activity-Based Costing (ABC) approach with a bottom-up method. In addition, this study also identifies inefficiency factors through Value Stream Mapping (VSM) analysis. This study is quantitative descriptive research that aims to determine the value of independent variables, either one or more variables, without making comparisons with other variables. The results of the study showed that the cost of hemodialysis units amounted to Rp 949,048 per action, consisting of direct costs of Rp 752,513, direct resources overhead of Rp 131,498, and indirect resources overhead of Rp 65,037. The largest cost component comes from the labour-related aspect, accounting for 62.7% of the total direct costs, followed by service-related (24.2%) and non-functional unit employee costs (75.72% of indirect overhead). The efficiency of the service process reached 92%, but it was found that 8% of non-value added activities mainly occurred in the registration and final administration process. A comparison between ABC's unit cost and INA-CBG's rate shows a cost difference, with a cost recovery rate of 99%, which means hospitals have a deficit of 1% per procedure. The results of this study confirm the importance of using the ABC method in the calculation of hospital service costs as well as the integration of lean approaches to improve operational efficiency and accuracy of financial decision-making in the hemodialysis service unit.