Marcus Garvey ORJI
Department of Entrepreneurial Studies, Veritas University, Abuja, Nigeria

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Strategic Human Resource Management and Performance of Selected Deposit Money Banks in Abuja, Nigeria Marcus Garvey ORJI; Babatunde Kizito OLANIYI; Thomas Oyetunde OLADELE; Abe MHIRNA
Britain International of Humanities and Social Sciences (BIoHS) Journal Vol 4 No 1 (2022): Britain International of Humanities and Social Sciences, February
Publisher : Britain International for Academic Research (BIAR) Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/biohs.v4i1.565

Abstract

The objective of this study was to assess the impact of strategic human resource management (extensive training, empowerment, performance appraisal and performance based pay) on organizational performance (service quality) of selected deposit money banks in Abuja. The study was a survey research sampling the opinion of 77 staff of Zenith, Polaris, First bank and First city monument bank, Bwari branch. Their opinion was collected using a structured questionnaire. The data obtained was analysed using descriptive and inferential statistics. The hypotheses were tested by means of correlation and multiple regressions. The study found significant relationship between extensive training, empowerment and performance based pay and service quality. There is also significant relationship between performance appraisal and service quality. The study concluded that Strategic Human Resource Management (SHRM) is important for improved service quality in Nigerian deposit money banks and therefore recommended among others the necessity for every staff of banks to be properly equipped with the skills, technical know-how required to carry out their task effectively; Training programs should target specific need areas of the employees and this should be organized timely given the rate of market and technology changes; Performance appraisal should be centred on pointing out the strength of the employees whilst addressing ways to improve them in areas where they are weak. Also Banks’ human resource management should formulate and implement an active reward policy linked to the overall banks strategy. The reward policy should ensure that employees’ rewards are matched with the employees’ efforts.
Effects of Physical Working Condition on Effective Teaching and Learning in Public Secondary Schools of Bwari Area Council Abuja, Nigeria Marcus Garvey Orji; Akhimien Emmanuel; Nweke Pearl Iheoma; Muhammad Ridwan
Budapest International Research and Critics in Linguistics and Education (BirLE) Journal Vol 4, No 3 (2021): Budapest International Research and Critics in Linguistics and Education, August
Publisher : BIRCU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birle.v4i3.2416

Abstract

The status of physical working conditions/facilities especially in Nigerian public secondary schools today appears to be of great concern to educators. It seems that the provisions of these school facilities have dwindled over the years, perhaps due to increase in school enrolment rate which had led to population explosion in public schools. The objective of this study was to examine the effect of physical working condition on effective teaching and learning in public secondary schools of Bwari Area Council Abuja, Nigeria. The study is a survey research and the population of the study consists of 540 teachers of 11 public secondary schools in the Council with sample size of 230 determined using Taro Yamane’s formula. Primary data was used through the administration of questionnaire, and the formulated hypotheses tested by Kendal coefficient of concordance method. The findings of the study revealed that Conducive physical working condition; Instructional materials, learning facilities like computers, flips chart and audio-visual disc increases students learning and enhance academic performance; Functional facilities like classrooms furniture’s and libraries improve students’ reading habits, hence increase their performance. Also, the location of Schools encourages parents to enroll their children in Public Secondary Schools. The study concluded that Physical working conditions and school location are effective tool for educational development in general, has a positive impact on the students ‘academic performance. It recommended among others that Federal Capital Education Board Abuja and other Government agencies urgently need to upgrade teaching facilities to meet up with modern demands of secondary school education. Digital facilities should be provided in schools. While the schools’ managers on their part should also try to maintain and manage them very well, also Public Secondary Schools should be located in an area that can provide adequate Playgrounds, gardens and common rooms to enable the students have good recreational activities. And all stakeholders in the school system like Parents, Teachers Association (PTA) have a duty to rise up and contribute to upgrade School facilities in Bwari Area Council of Abuja.
The Influence of Marketing Research on the Profitability of Nigerian Deposit Money Banks in Abuja, Nigeria Marcus Garvey Orji
Economit Journal: Scientific Journal of Accountancy, Management and Finance Vol 2 No 1 (2022): Economit Journal: Scientific Journal of Accountancy, Management and Finance: (Feb
Publisher : Britain International for Academic Research (BIAR-Publisher)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/economit.v2i1.608

Abstract

The objective of this study was to examine the influence of marketing research on the profitability of Nigerian Deposit Money Banks in Abuja. The study was a survey research sampling the opinion of 82 staff of Zenith, Polaris, First Bank and First city monument bank, Bwari branch. Their opinion was collected using a structured questionnaire. The data obtained was analysed by tabulation and percentages, and the formulated hypotheses tested using Kendal coefficient of concordance method. The findings revealed that Banks marketing research efforts results to customer’s need identification and customer’s satisfaction; and that bank’s customer’s satisfaction through marketing research efforts enhances profitability in Abuja. The study concluded that for Deposit Money banks to maximize profit at optimum level, they have to expand the scope of marketing research and development in order to eliminate the risk involve in today’s marketing trend. Therefore the study recommended among other things that Deposit Money Banks in Nigeria should strive to monitor the degree of customer’s satisfaction with their services on a continuous basis through market situation analysis. This way, the banks will be able to see areas requiring improvement thereby facilitating the much-desired satisfactory delivery of financial services to Abuja residents. Also Banks should intensify their research efforts to provide timely information on product development and other areas that will have positive influence on their operations. Equally they should ensure that all their marketing research efforts are tailored towards customer needs and to identify not just the explicit needs of the customer, but also the latent needs.
The Role of Managerial Skills on the Performance of Small and Medium Enterprise (SMES) in Jabi District, Abuja, Nigeria Marcus Garvey Orji; Akhimien Emmanuel; Chika Margret-Mary Egwuatu
Economit Journal: Scientific Journal of Accountancy, Management and Finance Vol 3 No 2 (2023): Economit Journal: Scientific Journal of Accountancy, Management and Finance: (May
Publisher : Britain International for Academic Research (BIAR-Publisher)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/economit.v3i2.876

Abstract

The objective of this study was to access the role of managerial skills on SME performance in Jabi District, Abuja, Nigeria. The study is a survey research, sampling the opinion of 240 business owners in the District. Their opinion was collected using a structured questionnaire and data collected were analyzed by tabulation, percentages and the formulated hypotheses tested using Kendall coefficient of concordance. The study discovered that these managerial skills: technical skills, conceptual skills, interpersonal relation skills, and budgeting skills had a substantial effect on the performance of SMEs. The study concluded that insufficient managerial skills are factors militating against SME performance and recommended among others that SME managers should try to understand, lead, change and regulate the behavior of the individuals and organization they manages to achieve greater performance; the government, Non-Governmental Organizations, and SME owners' unions provide adequate training.