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All Journal Jurnal Sains Teknologi Transportasi Maritim Jurnal Penelitian Rumpun Ilmu Teknik
Ratna Hidayati
Universitas Maritim AMNI Semarang
Computer Science & IT Decision Sciences, Operations Research & Management Energy Engineering Transportation

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Analisis Faktor – Faktor Yang Mempengaruhi Ketertarikan Penumpang Terhadap Penggunaan Jasa Kapal Pelni Ditengah Pandemi Covid-19 (Studi Kasus PT PELNI (Persero) Cabang Semarang) Ratna Hidayati; Nur Roqim; Rian Arif Wibisono
Nama Jurnal Akmi Vol 3 No 1 (2021): Jurnal sitektransmar Mei 2021
Publisher : LPPM AKMI SUAKA BAHARI CIREBON

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51578/j.sitektransmar.v3i1.34

Abstract

Pada tahun 2019 PT.Pelni (Persero) dengan kapal dari dan dengan tujuan ke Semarang mengalami kenaikan penumpang. Perlunya perusahaan terus berinovasi melalui aspek-aspek perusahaan baik dalam kenyamanan, pelayanan, dan brand image untuk menyeimbangkan dengan biaya atau harga yang telah dikeluarkan oleh pengguna jasa. Salah satu strategi yang dilakukan PT Pelni (Persero) adalah dengan melakukan sejumlah penyesuaian pelayanan kapal ditengah wabah Covid-19. Salah satunya adalah mempersiapkan kebijakan memberlakukan skema portstay secara bergantian bagi seluruh kapal. Menunjukan bahwa, Berdasarkan data empirik (hasil pengisisan kuesioner) dan hasil regresi linier berganda menunjukan bahwa variabel Kenyamanan (X1) memiliki pengaruh positif terhadap ketertarikan pengguna jasa, dimana nilai thitung 2,781 > ttabel 1,984. Variabel Pelayanan (X2) memiliki pengaruh positif terhadap ketertarikan pengguna jasa dimana nilai thitung 3,328 > ttabel 1,984. Variabel Brand Image (X3) juga memiliki pengaruh positif terhadap ketertarikan pengguna jasa mempunyai nilai thitung sebesar 2,813 > ttabel sebesar 1,984. Dengan demikian hasil penelitian ini menunjukan bahwa terdapat pengaruh yang positif dan signifikan antara Kenyamanan, Pelayanan dan Brand Image terhadap Ketertarikan Pengguna Jasa.
Analisis Faktor Demurrage, Dwelling Time Dan Human Resources Terhadap Waiting Time Pada PT. Putra Segara Abadi Amalia Amalia; Dedy Rusmiyanto; Ratna Hidayati
Jurnal Penelitian Rumpun Ilmu Teknik Vol. 2 No. 2 (2023): Mei : Jurnal Penelitian Rumpun Ilmu Teknik
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/juprit.v2i2.1458

Abstract

The strategy of sea transportation in an effort to reduce logistics costs from the tugboat side so as to produce logistics costs that are able to create an increase in the competitiveness of national products. One of a series of services at the port, the implementation of pilotage services is one that is important to get attention because it is the first and last service provided to ships that will visit and depart from the port. Good management of tugboat services will help speed up ship services, maintain order, safety and security in the port environment, because when we talk about waiting time, we are talking about excess costs that will be incurred. This research is expected to see and learn about the loading and unloading system at PT. Putra Segara Abadi which focuses on what factors affect Waiting time which results in additional costs. The results showed that there was a positive and significant effect between Demurrage on Waiting Time (t count value of 2,013 > t table value of 1,98472), The results of the multiple linear regression equation showed that there was a positive and significant influence between Dwelling Time on Waiting Time (value t count of 2.289 > t table value of 1.98472), The results of the multiple linear regression equation indicate that there is a positive and significant influence between Human Resources on Waiting Time (t count value of 5.373 > t table value of 1.98472)
Co-Authors Amalia Amalia Dedy Rusmiyanto Nur Roqim Rian Arif Wibisono