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All Journal Jurnal Teknologi Informasi dan Multimedia
Tommy Wijaya Sagala
STIK Rajawali Talaud
Computer Science & IT

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Perbandingan Implementasi Manajemen Pengetahuan pada Berbagai Industri Tommy Wijaya Sagala; Eliyah Acantha Manapa; Valian Yoga Pudya Ardhana; Godfried Lewakabessy
JTIM : Jurnal Teknologi Informasi dan Multimedia Vol 1 No 4 (2020): February
Publisher : Puslitbang Sekawan Institute Nusa Tenggara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35746/jtim.v1i4.69

Abstract

Customer knowledge is a valuable asset, and gathering, managing, and sharing customerknowledge can be a useful competitive activity for organizations. Successful knowledgepartnerships with essential and valuable customers can strengthen business performance andcreate an absolute competitive advantage that is difficult for competitors to emulate. Inconsumer knowledge management, companies often experience significant obstacles orconstraints so that sometimes many companies prevent them from managing consumerknowledge. The company or organization depends on consumers who do not need tounderstand the industrial field of the company or organization. This paper discusses thecomparison of the application of customer knowledge management in various industries.Research findings that all organizations must apply the three essential components ofcustomer-related knowledge within the underlying conceptual framework. Three basiccomponents of customer-related knowledge within a basic conceptual framework: knowledgefor customers, knowledge of customers, and customer knowledge, cannot be eliminated. Thisproves that the compatibility with previous studies. In fact, to succeed, they must be applied sothat it is of value to the company. Implementation of the framework can present a greatopportunity for the organization or company to make new products so that this will improvethe performance of the company or organization and maintain the continuity of the companyor organization.
Evaluasi Kinerja Protokol Perutean AODV dan SDGR+R pada VANET dengan Studi Kasus Pelabuhan Lembar Valian Yoga Pudya Ardhana; Esther Sanda Manapa; Tommy Wijaya Sagala; Yonathan Anggian Sihaan; Eliyah Acantha M Sampetoding
JTIM : Jurnal Teknologi Informasi dan Multimedia Vol 2 No 1 (2020): May
Publisher : Puslitbang Sekawan Institute Nusa Tenggara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35746/jtim.v2i1.76

Abstract

The Vehicular ad-hoc Network (VANET) is a subclass of Mobile ad-hoc networks (MANETs).VANET is a wireless network created from the concept of building a vehicle network (node) toexchange data information (data communication). There is a new concept technique forVANET communication used, namely the use of the concept of Software Defined Network(SDN) on VANET. For data communication between vehicles, a routing protocol required. Themost common routing protocol used on VANET since 2003 is AODV. In 2014 several studieswere using the SDN paradigm tried on VANET technology to improve the performance ofQuality of Service (QoS), one of which is a Geographic-based SDN, called SDGR in 2016.Multicast is a method of routing data on a network that allows one node or a group of nodes tocommunicate efficiently with the receiving node. The multicast concept supports one-to-manyrouting in nodes that send packet data to a group of nodes. The development of the SDGRrouting protocol using the idea of multicast technique to SDGR based on the Direction calledSDGR + R carried out in 2019. This study uses a case study of vehicle transportationsimulations in the Lamber Port area of Lombok. The simulation results knew that SDGR + Ris better than AODV in terms of service quality (QoS) at a latency of 15.58% and packet deliveryratio (PDR) of 47.78%.
Co-Authors Eliyah Acantha Manapa Sampetoding Esther Sanda Manapa Godfried Lewakabessy Valian Yoga Pudya Ardhana Yonathan Anggian Sihaan