Garuda - Garba Rujukan Digital

Wahyu Indra Permata

Unknown Affiliation

Author-ID : 342059

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science

Published : 2 Documents Claim Missing Document

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Articles

Study Of Queuing Theory M/M/M And Optimization Services Teller At Retail Banking Iwan Nauli Daulay; Meksi Aleksander; Wahyu Indra Permata
Jurnal Ekonomi Vol 20, No 04 (2012)
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Riau

The research was conducted at retail banking in order to determine significant differences the average number of customers and the average waiting time in the system and the queue of Split Decision System. As well as the significance and probability of no customers in the system utilization teller services from Split Decision Systems at retail banking. The elected locations for sample were Bank Mandiri Ahmad Yani Branch and Bank Central Asia Sudirman Branch in Pekanbaru. Data was collected with a probability sampling technique by random sampling, so the data were taken at random in the queuing system is running at 10:00 to 12:00 and 13:00 to 15:00 hours on weekdays based on observations. Observation is by observing and measuring the amount of the average customer arrival (x) and the average number of customers served (μ) in a period of time (hours) in the queuing system. The results of the test sample t test showed that there were significant differences in the average number of customers and the utility both in the system and in the queue of Split Decision System. This is indicated the t value is smaller than the table t, and no significant difference on average waiting time and the probability of no customers in both the system and the queue of Split Decision System. This is indicated the t value greater t table is obtained, and for the number of teller enabled to obtain the optimal cost is 7 teller’s for a transaction < 25 million and 4 teller’s for a transaction > 25 million in the Mandiri Bank..

FACTORS INFLUENCING TECHNOLOGY ADOPTION IN LOGISTICS MANAGEMENT: SYSTEMATIC LITERATURE REVIEW TO OPTIMIZE DIGITAL TRANSFORMATION Permata, Wahyu Indra; Maniah, Maniah
Jurnal Manajemen dan Bisnis Vol 5, No 2 (2025)
Publisher : Universitas Prof. Dr. Moestopo (Beragama)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32509/jmb.v5i2.6036

Digital transformation in the logistics sector is increasingly important to improve the efficiency, speed, and accuracy of services in the global supply chain. However, the adoption of technology in logistics management still faces various challenges, both from the internal side of the organization and external factors. This study aims to identify and analyze the factors influencing the adoption of technology in logistics management through a systematic literature review (SLR) approach. The method used involves the collection and critical analysis of 60 scientific articles published in the period 2018 to 2024 from various reputable databases. The results show that factors such as technology readiness, human resource competence, top management support, external pressures, and relative benefits of technology are highly influential in the adoption process. The discussion further outlined how the integration of these factors can accelerate digital transformation and increase the competitiveness of logistics companies. The study concludes that a strategic approach that considers technical, organizational, and environmental aspects is essential to drive successful technology adoption. It is recommended that logistics companies actively evaluate the readiness of the internal and external environment before implementing new technologies and use the results of this study as a reference in strategic decision-making in the field of logistics digitalization

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