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All Journal Jurnal Informatika Ekonomi Bisnis jurnal abdimas saintika Community Service Journal Of Economic Education
Rizky Natassia
Universitas PGRI Sumatera Barat
Dentistry Economics, Econometrics & Finance Education Health Professions Nursing Public Health Veterinary Other

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MEMBANGUN KEPUASAN PASIEN DENGAN MENINGKATKAN SERVICE QUALITY SECARA PRIMA Di KLINIK ANISA MEDICAL CENTRE Hayu Yolanda Utami; Rizky Natassia
Jurnal Abdimas Saintika Vol 4, No 1 (2022): Mei Jurnal Abdimas Saintika
Publisher : Stikes Syedza Saintika Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30633/jas.v4i1.1370

Abstract

Customer satisfaction is something that must be considered by service providers in order to increase the number of service users. Clinic is one of the service providers in this case is health services. In order for the services provided to be optimal, one of the efforts that must be considered by the clinical management is to improve the quality of services which include physical facilities, empathy, reliability, responsibility and assurance. These five dimensions must be considered by clinical management to increase user satisfaction of the health services it provides.
Moderasi Hubungan Financial Literacy dengan Keputusan Investasi terhadap Peran Herding Behavior bagi Investor Pemula Syailendra Eka Saputra; Rizky Natassia; Hayu Yolanda Utami
Jurnal Informatika Ekonomi Bisnis Vol. 4, No. 4 (December 2022)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/infeb.v4i4.179

Abstract

The role of herding behavior (HD) is very much needed in moderation to support Investment Decisions (IC) for novice investors. This study aims to measure the size of Financial Literacy (FL) in making the right decisions. The data processed in this study are 158 novice investor respondents who invest in stock-type securities in Indonesia. The sampling method was carried out randomly (probability sampling) which was collected through the Google form. The data analysis method used is to answer the truth of the hypothesis using the help of the Structural Equation Model (SEM). The results of hypothesis testing found that FL had a positive and significant effect on KI and HD. The magnitude of the influence value is less than 0.05. The same test model for HD also has a positive effect on KI with a value smaller than 0.05. The test value of this effect on HD is not a direct effect, with a coefficient value of -0.039 which is smaller than 0.05. The conclusion of this study is that HD does not moderate the relationship between FL and KI for novice investors who invest in stock-type securities in Indonesia. So that this research can be used as a reference in making decisions for novice investors.
STRATEGI PEMASARAN PADA TOKO BERAS RH DALAM RANGKA MENINGKATKAN PENJUALAN DI MASA PANDEMI COVID 19 Rizky Natassia; Hayu Yolanda Utami
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Publisher : Universitas Islam Negeri Sultan Syarif Kasim Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.2401/csjee.v1i2.20251

Abstract

Staple food is one of the primary needs of society that is difficult to ignore under any conditions, including the economic crisis. This makes the basic commodities trading business one of the crisis-resistant business sectors. With conditions like this, it will trigger the emergence of similar businesses so that it is likely that this business will mushroom. Therefore, it is necessary to have special abilities from business actors to be able to compete so that they can increase their sales. The purpose of this service is to increase the partner's ability to understand how to implement an effective and efficient marketing strategy. The method used in the implementation of service is in the form of counseling. The results obtained from the implementation of this service are the increased ability of partners in implementing marketing strategies that can be used to win competition in the market.
Co-Authors Hayu Yolanda Utami Saputra, Syailendra Eka