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Journal : SAINTEK

Penerapan Data Mining Untuk Klasifikasi Kepuasan Pelanggan Transportasi Online (Ojek Online) Menggunakan Algoritma C.4.5 Suherman Suherman; Donny Maulana; Vivi Mustikaningtyas
Prosiding Sains dan Teknologi Vol. 1 No. 1 (2022): Seminar Nasional Sains dan Teknologi (SAINTEK) ke 1 - Juli 2022
Publisher : DPPM Universitas Pelita Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37366/SAINTEK0101.165175

Abstract

Human activities to meet their daily needs and needs, both at work, or just for a walk. So, this needs to be supported by adequate transportation. With the development of technology today there are applications that introduce motorcycle taxi booking services using technology and use service standards. In Indonesia there are many motorbikes, which also function as general vehicles, namely transporting people / goods. Currently there are many online transportation service providers (online motorcycle taxi) known as Go-Jek, Grab, and Uber. Customer satisfaction input attributes in this study include price, facilities, service and loyalty. Data mining is a series of processes to explore added value in the form of information that has not been known manually from a database. In this study it is expected to help the online transportation services in increasing customer satisfaction. Based on the results of the classification using C4.5 algorithm shows that the accuracy reached 75.33%, which shows that the C4.5 algorithm is suitable for measuring the level of satisfaction of online transportation. Keywords: Satisfaction of online transportation, Data Mining, Algoritma C.4.5
Sistem Informasi Point Of Sale (POS) Berbasis Web Menggunakan Metode Prototype Pada Toko Kasse Mico Giovanni Dermawan; Suherman Suherman; Wahyu Hadikristanto
Prosiding Sains dan Teknologi Vol. 1 No. 1 (2022): Seminar Nasional Sains dan Teknologi (SAINTEK) ke 1 - Juli 2022
Publisher : DPPM Universitas Pelita Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

In the age of computerized technology in small or medium-scale goods trading companies in Indonesia, there are still many who have not used it. Like the Kasse Store, it still doesn’t use computer technology. There are still use the manual method of collecting transaction data, because they still use the book system to record sales transaction. This Point of Sale application will be designed using the prototyping method and also using PHP and MySQLi because it saves time. The goal is for Kasse Store to be able to collect all sales transaction data without having to hardwrite it in a book. The result of this research is a web-based Point of Sale application that can document and produce detailed reports, making activities easier and more efficient. The conclusion is with the Point of Sale application at the Kasse Store can save time in making sales transaction and as an automatioc income counter. Keywords: Point of Sale Application, Prototyping Method, PHP, MySQLi
Sistem Informasi Rental Mobil Berbasis Website Menggunakan Metode Rapid Aplication Development (Studi Kasus : CV. Surya Rent Cars) Reza Suryadi Gunawan; Muhtajuddin Danny; Suherman Suherman
Prosiding Sains dan Teknologi Vol. 1 No. 1 (2022): Seminar Nasional Sains dan Teknologi (SAINTEK) ke 1 - Juli 2022
Publisher : DPPM Universitas Pelita Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The business in the car rental sector in Indonesia has very promising prospects, because car transportation is the most popular type of transportation by the Indonesian people and the trend of car use continues to increase from year to year. Adapaun Surya Rent Car is a company engaged in car rental which in practice its business operational management activities still use the old method or manually. As in managing car data, rental transactions and making rental reports, company admins still use pens and paper, this often results in damage or loss of managed data. The method used in this study as a guide in designing a car rental information system using the Rapid Application Development method. This research is expected to minimize errors that often occur, speed up work time and provide convenience to company owners in managing company operational data at Surya Rent Cars. Keywords: Website, Car Rental, Information System, RAD