Article Per Year (5 Year)
p-Index From 2021 - 2026
0.23
P-Index
This Author published in this journals
All Journal Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah
Yudi Muhtadi
Universitas Islam Syekh Yusuf Tangerang
Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Inovasi Sektor Publik Dalam Pelayanan Kesehatan Pada Unit Poliklinik Kementrian Sekretariat Negara: Studi Kasus Pada Layanan Aplikasi Chatdoc Wijoyo Hartono; Ahmad Murodi; Yudi Muhtadi
Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah Vol 5, No 2 (2023): Birokrasi dan Pemerintahan di Daerah 11
Publisher : Jurusan Administrasi Publik FISIP UIN SGD Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jbpd.v5i2.28348

Abstract

The purpose of this research is to find out the procedures for health services at the Ministry of State Secretariat Polyclinic, find out what are the obstacles in the Ministry of State Secretariat health services and what efforts are being made to overcome these obstacles. The theory used in this study is the theory of five attributes of health care innovation according to Rogers, namely relative advantage, compatibility, complexity, triability, and observability with qualitative methods. Data collection techniques in this study used observation, interviews, and documentation. The results show that health services at the Ministry of State Secretariat using the chatdoc application have good service because with this chatdoc application employees can consult general practitioners and dentists easily and practically, however, there are still some deficiencies, namely the lack of information on laboratory results. still via cellphone or employees come directly to the polyclinic. This chatdoc application continues to provide convenience and comfort for employees at the ministry of state secretariat as much as possible by continuing to update it to add the features needed by employees, doctors and nurses at the ministry of state secretariat.
Co-Authors Ahmad Murodi Wijoyo Hartono