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All Journal INFOKUM LOFIAN: Jurnal Teknologi Informasi dan Komunikasi
Erwin Daniel Sitanggang
Unknown Affiliation
Computer Science & IT

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Analysis of Elearning Quality Measurement With Webqual Method at Politeknik MBP Medan Erwin Daniel Sitanggang; Maradu Sihombing; Maranata Pasaribu; Beny Irawan
INFOKUM Vol. 10 No. 1 (2021): Desember, Data Mining, Image Processing, and artificial intelligence
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (344.355 KB)

Abstract

The development of information technology today has also changed the lifestyle and way of life of many people. By using information technology, many people can explore the world without being limited by space and time through the internet. Information technology has become a tool that has the power as a driving force that changes business, economics, socio-politics and other fields without limits. One of the things that has experienced major changes in lifestyle and way of life in the field of education is teaching and learning activities. The Politeknik MBP Medan college, which was also affected by Pandami, had to change the teaching-learning method using the Learning Management System service which is the right teaching-learning method to provide learning materials to students, in this case called students. In order to obtain the quality of this service, first, the satisfaction level of service users is measured based on the standard of comparison (gap) between reality and the expectations of users of the service. Based on the results of quality measurements from e-learning at the Politeknik MBP Medan for the academic year 2020/2021 in the even semester using the Webqual method, it was concluded that the Webqual method along with its attributes can provide analytical results to be used in improving the performance quality of e-learning. The results of measuring the quality of the data processing of respondents' answers are obtained that the User Satisfaction Level Score is -0.18, this indicates that the quality of e-learning as a whole is not in line with the expectations of users. The results of the analysis of 22 statement attributes from the Webqual method show that all attributes get the results of the "Tingkatkan" pattern analysis and none of the statement attributes get the "Pertahankan" pattern.
Analysis of Elearning Quality Measurement with Webqual method using Artificial Neural Networks Erwin Daniel Sitanggang; Misdem Sembiring; Anjar Pinem; Maranata Pasaribu
INFOKUM Vol. 10 No. 02 (2022): Juni, Data Mining, Image Processing, and artificial intelligence
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (469.138 KB)

Abstract

Currently, artificial intelligence is a concern for the world because of its increasingly rapid and sophisticated application in helping humans to complete their work in everyday life. One of the widely used methods is artificial neural networks that are part of deep learning and a subsection of machine learning. In its network training, the data used as input is the gap score of each webqual dimension and the data used as the output is the gap score of the average webqual attributes of each respondent. The training process is expected to produce an actual output close to the predetermined target output, resulting in the best model of artificial neural networks with feedforward backpropagation algorithms. From the results of the training experiment, the best model of artificial neural network architecture was obtained with a feedforward backpropagation algorithm at the time of training from 174 data to be able to replace the Webqual method in this study using the 3-20-1 model and the algorithm used was Levenberg-Marquardt (trainln). Where there is 1 Input layer with 3 neuron units, 1 hidden layer with 20 neuron units and 1 Output layer with 1 neuron unit with a mean square error (mse) of 0.00000000000721 and regression of 1 or 100%. And after testing using 58 data using the network configuration obtained during training, the results of the comparison between the network output and the target were 100% accurate.
Sistem Pendukung Keputusan Penilaian Pegawai Terbaik Dengan Metode Simple Additive Weighting Di Dinas Pekerjaan Umum Dan Penataan Ruang Kabupaten Karo Gija, Permana; Erwin Daniel Sitanggang
LOFIAN: Jurnal Teknologi Informasi dan Komunikasi Vol 4 No 2 (2025): Pebruari
Publisher : Universitas Mandiri Bina Prestasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58918/lofian.v4i2.266

Abstract

Sistem Pendukung Keputusan (SPK) telah menjadi bagian integral dalam berbagai organisasi dan lembaga pemerintahan, termasuk Dinas PUPR Kabupaten Karo. Dalam konteks ini, penilaian kinerja pegawai menjadi hal yang krusial untuk memastikan efisiensi, produktivitas, dan kualitas layanan yang diberikan oleh pegawai di dalam organisasi. Oleh karena itu, penelitian ini bertujuan untuk mengembangkan sebuah SPK yang menggunakan Metode Simple Additive Weighting (SAW) untuk menilai pegawai terbaik di Dinas PUPR Kabupaten Karo. SPK ini dirancang untuk membantu pimpinan dalam proses pengambilan keputusan terkait penilaian pegawai. Metode SAW digunakan untuk menghitung nilai kinerja setiap pegawai berdasarkan beberapa kriteria yang relevan. Kriteria-kriteria ini dipilih dengan cermat dan mencakup aspek-aspek seperti produktivitas, kualitas pekerjaan, keterampilan, dan kompetensi. Setiap kriteria diberi bobot sesuai dengan tingkat kepentingannya dalam konteks penilaian.Dalam penggunaannya, SPK ini mengharuskan pengguna untuk menginput data kinerja pegawai berdasarkan kriteria yang telah ditetapkan. Kemudian, sistem akan melakukan perhitungan berdasarkan bobot kriteria dan menghasilkan peringkat pegawai berdasarkan penilaian mereka. Hasil ini dapat digunakan untuk mendukung keputusan terkait promosi, insentif, atau pengembangan pegawai. Selain itu, SPK ini dapat memberikan manfaat tambahan berupa transparansi dalam proses penilaian, yang dapat meningkatkan motivasi dan kinerja pegawai. Penelitian ini merupakan kontribusi penting dalam upaya meningkatkan efektivitas manajemen SDM di Dinas PUPR Kabupaten Karo. Dengan menggunakan pendekatan SAW dalam SPK ini, diharapkan organisasi dapat lebih mudah mengidentifikasi dan mempertahankan pegawai-pegawai berkinerja tinggi, yang pada gilirannya akan berkontribusi pada pencapaian tujuan organisasi dengan lebih baik.
Co-Authors Anjar Pinem Beny Irawan, Beny Gija, Permana Maradu Sihombing Maranata Pasaribu Maranata Pasaribu Misdem Sembiring