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All Journal Syntax Literate: Jurnal Ilmiah Indonesia Jurnal Manajemen Bisnis Jurnal Syntax Transformation Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) Jurnal Ilmu Manajemen Advantage International Journal of Management, Entrepreneurship, Social Science and Humanities (IJMESH) Eduvest - Journal of Universal Studies
Achmad Ghazali
Institut Teknologi Bandung
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Neuroscience Social Sciences Other

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ANALYSIS OF COMPANY CAPABILITY USING 7S MCKINSEY FRAMEWORK TO SUPPORT CORPORATE SUCCESSION (CASE STUDY: PT X INDONESIA): ANALISA KAPABILITAS PERUSAHAAN DENGAN MENGGUNAKAN FRAMEWORK 7S MCKINSEY UNTUK MENDUKUNG KESUKSESAN PERUSAHAAN (STUDI KASUS: PT X INDONESIA) Almira Devita Putri; Achmad Ghazali; Larasati Ahluwalia
Manajemen Bisnis Vol. 11 No. 1 (2021): April
Publisher : Universitas muhammadiyah malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/mb.v11i1.17371

Abstract

PT X Indonesia is a telecommunications company with a geographically focused division which operating in the province of West Java. PT. X Indonesia is currently undergoing a digital transformation to achieve its goal of "becoming a leader in the digital region". However, this transition has accompanied with a large number of employees retiring between 2020 and 2021. This has resulted in increased workloads and a lack of competency. Therefore, PT X Indonesia will analyze its current capabilities, future capabilities, and existing gaps to meet future demand. This analysis uses a mixed method research model, where the current capabilities of PT X Indonesia are analyzed using a survey method. In addition, the researcher interviewed key informants at PT X Indonesia to find out the capabilities needed in the future. The 7s McKinsey's framework (1980) was used to analyze this research. This framework identifies seven dimensions that a company must possess to maintain its success. This 7s dimension consists of Strategy, System, Structure, Style, Skill, Staff, and Superordinate Goals. According to a survey conducted to assess the current capabilities of PT X Indonesia, there are three dimensions that are in the bottom three. Thus, to bridge the gap, there are several recommendations that must be immediately carried out by PT X Indonesia, namely strengthening the team work, recruiting new employees to fill vacancies, socializing the talent acquisition system, conducting coaching sessions from seniors, and conducting knowledge sharing.
Virtual Reality (Vr) As E-Commerce Platfrom To Expand Smes Market In Nusa Tenggara Timur Arya Brehaspati Adisasmito; Achmad Ghazali
Jurnal Syntax Transformation Vol 4 No 2 (2023): Jurnal Syntax Transformation
Publisher : CV. Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jst.v4i2.695

Abstract

In Indonesia, universities hold a duty to make changes in society, crystalized in the Tridharma Perguruan Tinggi, which comprises: education, research, and community service. In order to fulfill the duty, Institut Teknologi Bandung (ITB), through The Research and Community Service Campus's Institution (The LPPM), annually funds projects to deliver educational programs, research implementation, and joint projects with local institutions around the country. Leading to the research objective and questions, which is market expansion and promotion, then the further to the chapter two deepening on the literature which first to breakdown the conceptual framework and theoretical foundation, using stakeholder mapping as internal analysis and PASTEL as external analysis, aspect that are highlighted in this research is business growth, promotion, digital technology, virtual reality, and market expansion. In chapter 3, to define the solution of the previous objective in expansion and promotion, the way is to make action, which is to make a design of tools that can expand and promote the related SMEs, which is necessary to perform the design thinking process. The result is confirmed to answer the research objectives and questions, which using the VR Gallery platform, the Dekranasda and the local SMEs are promoted to another level of technology and also market segment, which make it automatically expand the market far across outside the region. The result is that the VR Gallery itself is real and present, currently operating.
Formulating Knowledge Management Strategy to Provide Flawless Services (Case Study at PT Flawless’ A&T Department) Dwi Maryanto; Achmad Ghazali; Rudy Bekti
Jurnal Ilmu Manajemen Advantage Vol. 7 No. 1 (2023): June 2023
Publisher : Institut Teknologi dan Bisnis Widya Gama Lumajang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30741/adv.v7i1.1023

Abstract

PT Flawless Indonesia (PT Flawless) is a leading provider of critical administrative services of Accounting and Tax (A&T), Human Resource and Payroll (HRP), and Global Entity Management (GEM). As aligned with the improved Indonesia’s economic growth after Covid-19 pandemic that attract foreign investors, and the complexity of Indonesia’s regulatory, PT Flawless is benefited from the increasing demand of local assistances to keep the foreign investors in compliant with the local regulations. During 2020 until 2022, PT Flawless recorded satisfactory financial performances as reflected by the increase of Gross Revenue, Gross Profit, and Net Income after Tax. However, A&T Department experiences anomaly since it achieves the highest year-on-year revenue growth but, suffers from the decrease of client satisfaction. This research aims to develop Knowledge Management (KM) strategy to make PT Flawless “famous for flawless services” by increasing client satisfaction and work productivity. This research uses APO KM Assessment Tool to assess KM maturity level of PT Flawless and interview with the Management and staffs to understand the Management’s commitment on KM practice as well as the current states of KM implementation. As the result, currently PT Flawless is at “Refinement” level that it continually assesses and evaluates the KM implementation and seek for improvements. This research proposes PT Flawless to establish a resolute team to manage the KM practice, formalize company policy regarding KM practice, create staffs’ competences map and database, set up regular knowledge sharing, and develop company’s technology to support the KM practice. All of them are aimed to improve PT Flawless’ service excellence and work productivity and at the end, make PT Flawless “famous for flawless services”.
Virtual Reality (VR) As E-Commerce Platform To Expand SMES Market In Nusa Tenggara Timur Arya Brehaspati Adisasmito; Achmad Ghazali
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (249.168 KB) | DOI: 10.36418/syntax-literate.v7i11.11870

Abstract

Sustainable Development Goal (SDG) has been a global scale movement to fulfill the 2030 zero poverty agenda, Institut Teknologi Bandung, in presence of the Research and Community Service Campus's Institution (The LPPM) annually perform certain funding for community service action in order to fulfill SDGs agenda, and also as the duty of the higher education (Tridharma Perguruan Tinggi), the LPPM annually sent teams of lecturers and students to solve issues in the society across the country's rural region. A technology adoption project in the city of Kupang has been made, Kupang as the capital city of Nusa Tenggara Timur (NTT) province, a far east region of Indonesia, is a nice place for experiment on modifying locals behavior that are far from the nation's capital, Jakarta. The province holds a significant problem, which is low GDP and limited market, also undeveloped product management that devalue its price. The project implemented design thinking process scheme, one of which is utilizing recent virtual technology on providing digital space on e-commerce activity, 15 Small Medium Enterprises (SME) under the province's creative committee (The Dekranasda) has been chosen, the SME were provided with a 3D profile in the VR platform.
Impact of Green University on Student Environmental Behaviour in SBM ITB Yohanes Aldiyasa Setyo Bimantoro; Achmad Ghazali
International Journal of Management, Entrepreneurship, Social Science and Humanities Vol. 9 No. 1 (2025): July - December Issue
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/ijmesh.v9i1.3399

Abstract

This study investigated the real-world impact of green university initiatives (GUIs) on students' Pro-Environmental Behaviour (PEB) at SBM ITB, while also examining environmental attitude (EA) and knowledge (EK) as possible mediating variables. A quantitative survey of 144 students, analysed using PLS-SEM, showed that GUIs had a significant effect on EA, which then positively predicted PEB. EA has also been found to significantly mediate the relationship between GUI and PEB. However, GUIs did not significantly affect EK, and the EK influence on PEB was insignificant from the analysis. Findings from this research suggest that GUIs primarily drive sustainable behaviour by supporting positive environmental attitudes rather than increasing knowledge. These findings urge higher education institution to prioritise attitudinal development in green campus programmes.
Improving the Product-Policy Development Process at PT SMI with Agile and Knowledge Management Framework Arif Apriyadi; Achmad Ghazali
Eduvest - Journal of Universal Studies Vol. 5 No. 4 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i4.51085

Abstract

Policy agility is critical for infrastructure financing institutions like PT SMI, which faces delays in policy development due to centralized decision-making, poor communication, and inadequate knowledge transfer, hindering alignment with product timelines and RJPP 2024–2028 goals. This study investigates how integrating Agile and KM frameworks (SECI model, APO KM Framework) can mitigate these delays. Using mixed methods—qualitative interviews and quantitative APO KM Maturity assessments—the research identifies key gaps in PT SMI’s processes and proposes a combined Agile-KM approach. Findings reveal that Agile’s iterative cycles and KM’s knowledge-sharing mechanisms enhance policy-product alignment, with pilot projects demonstrating reduced bottlenecks. The study provides a scalable implementation plan, emphasizing cross-functional collaboration and centralized knowledge repositories. Implications suggest this framework improves PT SMI’s operational efficiency and offers a replicable model for similar institutions, bridging a gap in the literature on Agile-KM synergy in financial policy development.
Factors That Influence Turnover Intention at PT XYZ Alvin Paulus Silitonga; Achmad Ghazali
Eduvest - Journal of Universal Studies Vol. 5 No. 10 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i10.51352

Abstract

High employee turnover rates represent a critical challenge in human resource management, particularly in joint venture companies operating in the power generation sector, where maintaining workforce stability is essential for operational excellence and technology transfer. Therefore, this research aims to analyze the influence of these two variables on turnover intention by considering important dimensions such as conditions for engagement, opinion engagement, engagement behavior, career development, work environment, employee relationships with management, and compensation and benefits. The study employs a mixed-methods approach, combining Partial Least Squares Structural Equation Modeling (PLS-SEM) for quantitative analysis with in-depth qualitative interviews to provide comprehensive insights. The quantitative findings reveal that job satisfaction (β = -0.578, p < 0.001) exerts a stronger negative influence on turnover intention compared to employee engagement (β = -0.382, p < 0.001), collectively explaining 70.2% of the variance in turnover intention (R² = 0.702). Specifically, career development, work environment, and employee relationships with management emerged as significant predictors of turnover intention, while opinion engagement showed no significant direct effect. Qualitative insights revealed underlying issues, including unclear certification pathways, cultural and communication barriers between local and expatriate staff, insufficient management support during high-pressure situations, and perceived inequities in compensation structures. This research provides theoretical contributions by extending the understanding of job satisfaction and engagement dimensions in cross-cultural joint venture contexts, while offering practical implications through targeted business solutions, including transparent career path development, compensation benchmarking, enhanced management communication strategies, and systematic training programs.
Digital Transformation Strategy: Behavioral Change Approach in Increasing Technology Adaptation in the Corporate Environment: Case Study of PT Hutama Karya (Persero) Audy Aditriananda; Achmad Ghazali
Eduvest - Journal of Universal Studies Vol. 5 No. 11 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i11.51494

Abstract

The rapid advancement of digital technologies has driven state-owned enterprises (SOEs) in Indonesia to adopt transformasi digital strategies. PT Hutama Karya (Persero), despite investing billions of Rupiah annually in digital initiatives, continues to face delays and underutilization of tools such as BIM, PMIS, and CDE. This study investigates the root causes of these inefficiencies, arguing that misalignment between strategi digital and behavioral adoption at the project level is the core issue. Using a qualitative case study approach, data were collected from internal documents, interviews, questionnaires, and group discussions. Analysis revealed that resistance to change, lack of practical training, and weak cultural reinforcement are key inhibitors. The study integrates Kotter’s 8-Step Model, ADKAR, and the Theory of Planned Behavior to develop a behavioral-driven transformation framework. Findings highlight high employee motivation but moderate support in process and technology readiness. Business solutions include digital champions, targeted training, broader tool access, and performance-based reinforcement. A phased roadmap (Transform–Sustain–Strive) aligned with RJPP 2025–2029 was proposed, along with a risk mitigation plan. This research contributes to transformasi digital literature by emphasizing behavioral change and offering a replicable framework for SOEs in construction and infrastructure sectors.
AI READINESS AND MATURITY ASSESSMENT FOR ETHICAL AND RESPONSIBLE AI ADOPTION: A CASE STUDY OF PT SARANA MULTI INFRASTRUKTUR Winny Claudia Anggreacia; Achmad Ghazali
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 1 (2026): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.18465300

Abstract

This study assesses the readiness and maturity level of PT Sarana Multi Infrastruktur (SMI), a state-owned development finance institution in Indonesia, for ethical and responsible artificial intelligence (AI) adoption. Employing a mixed-methods approach, the research integrates the Technology-Organization-Environment (TOE) framework, Technology Readiness Index (TRI), and IBM AI Adoption Maturity Model to evaluate AI readiness across multiple dimensions. Data were collected through questionnaires distributed to 84 employees with minimum five years of tenure and semi-structured interviews with five key stakeholders representing IT, Risk Management, Human Capital, Compliance & Legal divisions, and executive management. Results reveal high individual psychological readiness (TRI score: 3.61, Explorers classification) with strong optimism and innovativeness, yet critical institutional gaps in governance frameworks, data infrastructure, security protocols, and regulatory compliance mechanisms. PT SMI is classified at Phase 1, Initial Experiments of the IBM maturity model. Strategic recommendations include establishing comprehensive AI governance frameworks aligned with Indonesian regulations (PDP Law, SE Kominfo No. 9/2023, OJK AI Ethics), strengthening data and security foundations, and building employee risk awareness. This research provides actionable roadmap for responsible AI adoption in public sector financial institutions navigating digital transformation amid regulatory constraints.
EVALUATING THE EFFECTIVENESS OF MICROLEARNING DURING ONBOARDING TO ENHANCE COMPETENCY OF FRONT LINERS IN A SYARIAH MICROFINANCING BANK Linda Noviana Mandagie; Achmad Ghazali
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 2 (2026): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.19014227

Abstract

The fact that more than half of the new Community Officers at Bank Syariah Nasional leave the company within their first three months is a big problem. A lot of these early resignations can be traced back to the fact that rookie officers had a hard time meeting performance goals during this time. To meet this challenge, BSN has put in place a twenty-one-day onboarding program that includes microlearning using the Learning SHARIA mobile app. This strategy can be used with employees who are located in different parts of the world, and it is scalable. However, its speediness in accelerating the acquisition of early skills has not been well-tested yet. This paper examines how microlearning can be used to promote the perception of competence in the context of the onboarding process as well as the mediating role of motivation and supervisory support in this specific interaction. The information collected on 392 participants was analyzed using a Partial Least Squares Structural Equation Modeling approach. The findings indicate that exposure to microlearning in itself does not play a significant role in improving the level of competence. The effect of the use of smart devices can be observed when learning activities are effectively used to influence the motivation of learners, which in turn results in a significant direct positive impact on perceived competence. Supervisor support is also ranked as a key determinant, as it has a direct impact on the motivation of learners, and the top management approval is essential to the successful use of microlearning programs. Remarkably, the completion of modules, learning days on the platform, and quiz grades are considered insufficient measures of real learning results in this specific situation. The research finds that microlearning is effective, but it requires support from supervisors who can inspire and direct new employee. Practical recommendations include refining onboarding indicators in line with the Kirkpatrick evaluation model, applying the Pareto principle to identify and prioritize the most influential learning modules, and enhancing coaching practices among supervisors.
Co-Authors Almira Devita Putri Alvin Paulus Silitonga Arif Apriyadi Arya Brehaspati Adisasmito Arya Brehaspati Adisasmito Audy Aditriananda Dwi Maryanto Larasati Ahluwalia Linda Noviana Mandagie Rudy Bekti Winny Claudia Anggreacia Yohanes Aldiyasa Setyo Bimantoro