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All Journal International Journal of New Media Technology
Ginar Santika Niwanputri
Institut Teknologi Bandung
Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering Engineering

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E-commerce Design Interaction with Voice User Interface using User-centered Design Approach Rizky Faramita; Dessi Puji Lestari; Ginar Santika Niwanputri
IJNMT (International Journal of New Media Technology) Vol 6 No 2 (2019): IJNMT (International Journal of New Media Technology)
Publisher : Universitas Multimedia Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (665.318 KB) | DOI: 10.31937/ijnmt.v6i2.1451

Abstract

The rapid expansion of e-commerce has encouraged many platforms to serve their consumers better, including by providing state-of-the-art user interaction. Voice user interface is integrated in the e-commerce in order to allow users doing multitask while having handful activities and simplify features whose discoverability is low. The interface is designed using user-centered design approach, specifically ISO 9241-210:2010 methodology. In addition, the interface is verified by usability testing conducted in three iterations for two personas. Verification process of the design shows that high-fidelity prototype is 83.0% helpful and 70.0% effective.
Designing Mobile Application Interaction for School Internal Communication using User-centered Design Alivia Dewi Parahita; Dessi Puji Lestari; Ginar Santika Niwanputri
IJNMT (International Journal of New Media Technology) Vol 7 No 1 (2020): IJNMT (International Journal of New Media Technology)
Publisher : Universitas Multimedia Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (753.697 KB) | DOI: 10.31937/ijnmt.v7i1.1491

Abstract

In order to fastened up the process, the school internal communication system has been changed from its conventional way using linking book and announcement letter, to messaging groups or mobile applications. This was done to create a good communication between teachers and parents for their children. But parent capability on using mobile application has been causing problems. In this paper, we present the result of our observation for the current school internal communication system problem and made the better solution. To make sure the application design matches with parent’s capability, the user-centered design method is applied. The final result of this study is a high-fidelity prototype of the application for parent side built using Sketch tools. The usability testing has been done to student parents. Based on the test result, this prototype has a good interaction, has a user-friendly interface for parents, and also already fulfill the usability goal and the user experience.
Co-Authors Alivia Dewi Parahita Dessi Puji Lestari Dessi Puji Lestari Rizky Faramita