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All Journal Journal Competency of Business BULETIN BISNIS & MANAJEMEN (BBM)
Heru Priyanto
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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EVALUASI KEPUTUSAN MASYARAKAT DITINJAU DARI KUALITAS PELAYANAN (Studi di Bandara Adisutjipto Yogyakarta) Heru Priyanto; Endarwati Endarwati; Ari Sudarwati
Journal Competency of Business Vol 2 No 2 (2018): Journal Competency of Business
Publisher : Program Studi Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (219.88 KB) | DOI: 10.47200/jcob.v2i2.660

Abstract

Yogyakarta’s society economics experience step-up that significant and positive to development that is done by all good party at industry’s area object and industry is service. Air transportation service business activity experience step-up each year ala significant enthusiastically local’s society and international utilizes Adisutjipto’s international airport. Operator role assign value positive to user society satisfaction airport service, with element reliability, responsiveness, assurance, emphaty, and tangibles. Service to positive consumer give impact on ability warms up effort for effloresce deep technology and is independence soul. Ply a part human Resource at Adisutjipto’s Space has factor thet dominant to in the presence effort body. This in the presence have share to consumer satisfaction in service effort purpose flight. Method observation ling to utilize analysis regression statistic with sample as much emphaty, and tangibles regarding service user satisfaction air transportation. Done by research with various analyses’ tool sice early month of March 2017 to the last month of Julies 2017, therefore to five element regard positively to consumer satisfactions. Factor assurance as surety of safety and a moral certainty time constitutes factor that dominant.
IMPLEMENTASI NILAI NILAI PANCASILA DALAM BEST PRACTICE CORPORATE GOVERNANCE PERBANKAN INDONESIA Heri Prasetyo; Heru Priyanto; Surifah Surifah
BBM (Buletin Bisnis & Manajemen) Vol 4, No 2 (2018): Jurnal BBM Bulan Agustus 2018
Publisher : Sekolah Tinggi Ilmu Ekonomi YPPI Rembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (540.28 KB) | DOI: 10.47686/bbm.v4i2.161

Abstract

The purpose of this research is to develop a model in implementing Pancasila values in the best practice corporate governance (IPCG) and to examine the relation between IPCG and banking performance in Indonesia. IPCG was measured by using index based on the CG principles which had been adjusted to the values of Pancasila. Bank performance was measured by using ROA, ROE, LDR, and OER.                The result shows that Pancasila values have been well implemented in the Indonesian banking. IPCG does not affect ROA and ROE, but negatively effects on LDR and OER, in which LDR becomes lower as IPCG becomes higher, meaning that it has less risk.
Co-Authors Endarwati Endarwati Heri Prasetyo Surifah Surifah