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Rancangan Metode Manajemen Proyek Hibrida Anggit Surya Gumilang; Bob Hardian; Teguh Raharjo
Jurnal Etnik: Ekonomi-Teknik Vol 1 No 5 (2022): ETNIK : Jurnal Ekonomi dan Teknik
Publisher : Rifa'Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54543/etnik.v1i5.40

Abstract

PT Asuransi Simas Jiwa already has a standard or SOP for project management. However, the company growth, the dynamic business conditions, and expectations from management to produce products or services faster have made this SOP irrelevant. Some project management activities in the company that are not in accordance with the documented SOP make this condition worse. Project management in the company becomes ineffective and inefficient.Changes in the project management standards become an important thing. This research aims to produce an effective and efficient project management standard design for this company. This standard is expected to be able to regulate project management activities in this company with existing project management best practices. In addition, the proposed new standards must also meet the expectations of management.This research is a kind of qualitative research with design science research (DSR) research methods. This method was chosen because it can provide an opportunity for researchers to evaluate and improve each step of the research. In addition to the design and development phase, the researcher also adopted the agile transition practice selection framework. This research has two iterations. The first iteration produces a project management standard design that describes the real activities in this company. Meanwhile, the second iteration produces a draft of the project management standard that complies with project management best practices in accordance with the PMBOK seventh edition. The project management standard produced from the second iteration will be proposed to the company as a replacement for the current SOP.
PENGEMBANGAN STANDAR DESAIN LAYANAN CLOUD BERDASARKAN ISO/IEC 20000: STUDI KASUS PT. XYZ Ahmad Fikri Adriansyah; Bob Hardian; Gladhi Guarddin
Instruksional Vol 1, No 2 (2020): Jurnal Instruksional
Publisher : Universitas Muhammadiyah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1540.585 KB) | DOI: 10.24853/instruksional.1.2.111-121

Abstract

PT XYZ is now transforming its business from traditional telecommunication provider to an ICT (Information & Communication Technology) provider in order to deal with current stringent business competition. One of its strategic initiatives is to improve Cloud service market penetration based on the fact from market size analysis result which has reported that Cloud service would appear as an IT service with highest growth throughout Asia Pacific region from 2013 to 2018 (i.e., 49%). However, PT XYZ has reported its Cloud service sales only achieved 52% of its total revenue target in 2014 fiscal year. One of the root causes found is the lack of standard in performing design on Cloud service. As ISO/IEC 20000 certification holder, PT XYZ has to improve its IT service management practices continuously including its service design stage. This research goal is to build design standard on Cloud service in PT XYZ using two internationally recognized Information Technology Service Management (ITSM) frameworks, i.e. Information Technology Infrastructure Library (ITIL) version 3 and Microsoft Operation Framework (MOF) version 4, as well as Cloud Computing Reference Architecture (CCRA) and guidance on the application of ISO/IEC 20000-1 to Cloud Services (ISO/IEC TR 20000-9:2015). As the result, a design process flow and design documentation templates are proposed to be used as Cloud service design standard in PT XYZ.
Service Automation Implementation for Delivering CaaS at the Ministry of Finance of Indonesia Achmad Farid Rusdi; Bob Hardian; Teguh Raharjo; Tiarma Simanugkalit
Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) Vol 7 No 5 (2023): October 2023
Publisher : Ikatan Ahli Informatika Indonesia (IAII)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29207/resti.v7i5.5032

Abstract

Evaluation is an essential aspect of service improvement. Within the Ministry of Finance, there is an organization responsible for providing IT services to various units and employees. One of the services offered by this organization is cloud computing, which supports the development of information systems. However, there are several challenges related to service fulfillment. For instance, the time required to fulfill a service is relatively long, taking two days, in contrast to public cloud providers, which can deliver their services in minutes. Additionally, there is a potential for human errors in the manual process carried out by the Request Fulfillment Team (RFT) during service delivery. This study aims to explore the design and implementation of automated container service fulfillment, transforming them into self-service products. The author employs the Finite-State Automata (FSA) model to test the input and output of the automation system using seven states and inputs. The results indicate that the container service cycle, when compiled and tested with FSA using predetermined inputs, can generate containers according to user-selected specifications. As a result, the implementation of an automated and self-service model is proposed to reduce delivery time and mitigate potential errors in the container-as-a-service (CaaS) offering.
Maturity Level Analysis in Software Development Using Scrum Methodology: Xyz Startup Case Study Naomi Panjaitan; Bob Hardian
Asian Journal of Social and Humanities Vol. 1 No. 10 (2023): Asian Journal of Social and Humanities
Publisher : Pelopor Publikasi Akademika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59888/ajosh.v1i10.67

Abstract

Startup XYZ is a pioneer in the EWA (Earned Wage Access) application in Indonesia which has been around since 2020. The main vision of Startup XYZ is to build financial health for low and middle income workers in Asia. In achieving its vision and facing current competitors, Startup XYZ continues to innovate to meet market needs. XYZ startup uses the Scrum methodology in the application development process. It was found that there were several problems that occurred, namely the development process was not optimal, causing the release plan to be delayed. This problem is considered to affect the quality and performance of Startup XYZ. This study aims to measure the scrum maturity level of Startup XYZ so that recommendations can be made to improve the maturity level. Data were obtained from several sources such as interviews, observations, and questionnaires that adapted the Scrum Maturity Assessment. The results obtained are calculated using the KPA Rating based on the Agile Maturity Model. Recapitulating the calculation of the maturity level of the scrum methodology, it is known that XYZ startup is still at level 2 with the Largely Achieved category. After obtaining the level of maturity for each level, recommendations are made based on the results of observations, Scrum Guide 2020, Scrum Essentials and SBOK v3. It was found that there were 24 recommendations to improve the maturity level of Startup XYZ
Diagnostic Risk Percentage Based on Vital Signs Readings on Health Monitoring Devices Juan Karnadi; Bob Hardian
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v9i7.16938

Abstract

The development of the field of health technology has progressed rapidly - especially in the aspect of being connected to the Internet and also allowing the storage and monitoring of vital signs data utilizing IoT features. However, there is no health monitoring that contains advanced check-up analysis referring to the acquisition of vital signs data that has been stored in the health data record. This is exactly where additional parameters beyond the vital signs have not been integrated in health monitoring. The purpose of this independent research is to find a gap between industry and academia in the form of additional parameters that are not yet available in the industrial world. The additional parameter is the percentage value of health diagnostic risk. The selection of this parameter is based on the need to analyze the level of diagnostic risk through the acquisition of vital signs that have available readings in health monitoring device equipment. The algorithm mechanism itself revolves around mapping for the diagnosis of health conditions referring to the normal limits of vital signs utilizing the decision tree algorithm. The goal is none other than to simplify the flow in determining the patient's advanced health diagnosis. Regarding the diagnostic risk percentage parameter, the diagnosis and calculation include five vital signs that are the main indicators: heart rate, oxygen saturation (SPO2), body temperature (TBody) supplemented with skin temperature (TSkin), and respiratory rate.