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Distribusi Barang dan Prosedur Cabang atas Pemenuhan Permintaan Pelanggan Goexpress Prayogo Adjie Pangestu; Erni Pratiwi Perwitasari; Sumilah Sumilah
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 7, No 2 (2020): JULI
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v7i2.410

Abstract

The purpose of this study is to determine and analyze whether there is a positive influence on the distribution of goods and the implementation of Procedures on Consumer Demand for Brand Go Express at PT Aerojasa Cargo. The survey method was used as a way to collect primary data and distribute questionnaires to 30 respondents or Go Express customers as research samples. To solve the problem the author uses 2 (two) methods, namely, the forst method of collecting data in the form of questionnaires and library data. Both methods of data analysis using multiple linear regression analysis, correlation coefficient, determinant coeffient, and hypothesis testing. The results of the analysis partially have a positive and significant influence between the variables of Goods Distribution Service (X1) on Brand Go Express Customers Demand at PT Aerojasa Cargo Jakarta (Y). As far the variable implementation of Procedure Branch (X2) Against Customer Demand for Brand Go Express at PT Aerojasa Cargo Jakarta (Y). Based on the results of empirical evidence, it simultaneously shows that the variable Goods Distribution Service (X1) and application of Procedure Branch (X2) have a joint effect on Towards Brand Go Customer Request at PT Aerojasa Cargo Jakarta (Y).
Tingkat Efektifitas Dan Efisiensi Terhadap Kebutuhan Pelanggan Pengguna Jasa Light Rail Transit Sonya Sidjabat; Tri Mulyani Setyowati; Erni Pratiwi Perwitasari
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 7, No 3 (2021): September
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v7i3.756

Abstract

The purpose of this study is to determine and analyze the level of effectiveness and efficiency of LRT services using path analysis. Calculations and data processing were carried out using SPSS ver 26 with primary data types taken from respondents using the LRT route. Data collection was done by distributing a list questions via google form to 105 respondents. This study uses the Ordinary Least Square regression model which produces research findings that customer needs are not able to mediate the effect of the level of effectiveness and efficiency on the demand for LRT services, or it can be said that the level of effectiveness and efficiency has a direct positive and significant effect on the demand for services. LRT without going through customer requirements. This can be due to the fact that LRT Transportation users because there are still many other transportation options that have advantages over LRT, such as punctuality and the use of more practical transportation. 
Tingkat Efektifitas Dan Efisiensi Terhadap Kebutuhan Pelanggan Pengguna Jasa Light Rail Transit Sonya Sidjabat; Tri Mulyani Setyowati; Erni Pratiwi Perwitasari
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 7, No 3 (2021): September
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v7i3.756

Abstract

The purpose of this study is to determine and analyze the level of effectiveness and efficiency of LRT services using path analysis. Calculations and data processing were carried out using SPSS ver 26 with primary data types taken from respondents using the LRT route. Data collection was done by distributing a list questions via google form to 105 respondents. This study uses the Ordinary Least Square regression model which produces research findings that customer needs are not able to mediate the effect of the level of effectiveness and efficiency on the demand for LRT services, or it can be said that the level of effectiveness and efficiency has a direct positive and significant effect on the demand for services. LRT without going through customer requirements. This can be due to the fact that LRT Transportation users because there are still many other transportation options that have advantages over LRT, such as punctuality and the use of more practical transportation.