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All Journal Jurnal Teknik Komputer AMIK BSI INTI Nusa Mandiri Jurnal Abdimas Ekonomi dan Bisnis Jurnal Insan Journal of Accounting Information System Jurnal Infortech
Syamsul Bahri
Universitas Bina Sarana Informatika
Computer Science & IT Economics, Econometrics & Finance Engineering

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Evaluasi User Experience Pada Pengguna Aplikasi Maxim Indonesia Menggunakan Metode User Experience Questionnaire (UEQ) Muhammad Rifqi Adli; Wahyudin Wahyudin; syamsul bahri
JURNAL TEKNIK KOMPUTER AMIK BSI Vol 10, No 2 (2024): Periode Juli 2024
Publisher : Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/jtk.v10i2.23213

Abstract

Pengalaman pengguna (User Experience) merupakan aspek yang sangat penting dalam kesuksesan sebuah aplikasi. Pengguna yang memiliki pengalaman positif dengan sebuah aplikasi cenderung akan lebih sering menggunakan aplikasi dan lebih mungkin merekomendasikannya kepada orang lain. Oleh karena itu evaluasi terhadap pengalaman pengguna pada suatu aplikasi merupakan hal yang sangat penting untuk memastikan bahwa pengguna memiliki pengalaman yang baik dan memuaskan. Metode evaluasi yang digunakan pada penelitian ini adalah User Experience Questionnaire. Adapun aspek-aspek yang dievaluasi meliputi Attractiveness (daya tarik), Perspicuity (kejelasan), Efficiency (efisiensi), Dependability (ketepatan), Stimulation (stimulasi), Novelty (kebaruan). Berdasarkan hasil penelitian diperoleh hasil bahwa penelitian ini berhasil mengevaluasi pengalaman pengguna pada aplikasi Maxim Indonesia menggunakan User Experience Questionnaire (UEQ). Berdasarkan hasil benchmark didapatkan nilai pada masing-masing aspek UEQ dengan menggunakan UEQ Data Analysis Tool meliputi aspek attractiveness (mean 1,19), aspek perspicuity (mean 1,31), aspek efficiency (mean 1,21), aspek dependability (mean 1,14), aspek stimulation (mean 1,15), aspek novelty (mean 0,95) sehingga mendapatkan nilai above average (diatas rata-rata). Berdasarkan hasil evaluasi juga penelitian ini memberikan rekomendasi perbaikan kepada aplikasi Maxim Indonesia untuk meningkatkan pengalaman pengguna melalui area yang perlu diperbaiki meliputi efficiency, dependability stimulation dan novelty dengan tujuan mendapatkan nilai positif yang lebih tinggi dari pengguna aplikasi. Berdasarkan hasil tersebut maka penelitian ini berhasil memberikan kontribusi penting dalam meningkatkan pengalaman pengguna pada aplikasi Maxim Indonesia dan memberikan panduan untuk perbaikan yang lebih lanjut guna mencapai tingkat kepuasan yang lebih baik.
Optimization of Entropy and MOORA Methods for Comparison of Family Vehicles in Indonesia Santoso Setiawan; Syamsul Bahri; Wahyudin; Popon Handayani
Jurnal Infortech Vol. 8 No. 1 (2026): June 2026
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/infortech.v8i1.12652

Abstract

This study addresses the issue of subjectivity in determining criteria weights within multi-criteria decision-making for selecting family vehicles in Indonesia. Decision-making in this context often involves multiple factors such as comfort, accommodation, design, features, and fuel consumption, which can lead to biased results if weights are assigned subjectively. To overcome this limitation, this research proposes a combination of the Entropy method and the MOORA (Multi-Objective Optimization on the Basis of Ratio Analysis) method within a decision support system framework. The Entropy method is utilized to objectively calculate the weights of each criterion based on data variability, thereby minimizing human bias, while the MOORA method is applied to rank the available vehicle alternatives. The research adopts a quantitative approach by analyzing several popular family vehicles, including Honda BR-V, Mitsubishi Xpander, Suzuki Ertiga, Hyundai Stargazer, and Toyota Avanza. The results indicate that the integration of Entropy and MOORA methods produces more objective and consistent rankings. Based on the calculated preference values, Toyota Avanza achieved the highest rank, followed by Mitsubishi Xpander and Hyundai Stargazer, while Suzuki Ertiga and Honda BR-V ranked lower. In conclusion, the Entropy–MOORA combination proves to be effective in enhancing the objectivity and accuracy of decision-making. This approach can be applied to other multi-criteria problems, providing a systematic and reliable decision support model.
SISTEM PENGAMBILAN KEPUTUSAN KEPUASAN MUTU SEKOLAH DENGAN METODE PROFILE MATCHING Sopiyan Dalis; Syamsul Bahri; Rahman Tuah Damanik
INTI Nusa Mandiri Vol. 14 No. 2 (2020): INTI Periode Februari 2020
Publisher : Lembaga Penelitian dan Pengabdian Pada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33480/inti.v14i2.1186

Abstract

SMA Kanaan Global School is a private school in Jakarta which has many achievements both in academic and non-academic terms including in the quality of the school. It cannot be separated from the use of even more information that is needed to always advance and develop in order to support the quality of school quality. For this reason, the writer tries to make a thesis on the assessment of school quality satisfaction at SMA Kanaan Global School Jakarta. This school itself is moving to improve quality towards national standard schools plus so that it is at the forefront of global competition. By more actively improving the quality of education and improving teacher qualifications, as well as increasing the average grade of passing national examinations to become one of the best and satisfying schools. In processing the data the author uses the profile matching method. the final results obtained by the author of the satisfaction of high school quality Kanaan Global School Jakarta Jakarta is "PUAS" with an assessment range of 3.6 - 4.5 as many as 37 respondents.
MODEL RAPID APPLICATION DEVELOPMENT UNTUK RANCANG BANGUN SISTEM PENGELOLAAN TRANSAKSI PERDAGANGAN INDOSURRATI SUKSES MAKMUR Sismadi Sismadi; Sopiyan Dalis; Syamsul Bahri; Diki Setiawan
INTI Nusa Mandiri Vol. 18 No. 1 (2023): INTI Periode Agustus 2023
Publisher : Lembaga Penelitian dan Pengabdian Pada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33480/inti.v18i1.4241

Abstract

The problem of manual recording is one of the problems that is often experienced by small and medium-scale businesses such as MSMEs, this occurs along with the increasing quantity of transactions, a large number of items of goods, and the growth and development of businesses, including PT. Surrati Sukses Makmur is engaged in the retail sale of perfume products. This problem can have negative impacts, such as difficulties in monitoring stock so that discrepancies easily occur, transactions not recorded so that data is lost, preparation of reports taking more time, fraud, and the need for a place to store documents. To overcome this problem, it is necessary to analyze and design a digital-based sales information system that can help the process of recording sales to be more efficient, accurate, safe, and easy. By using a digital information system, there is no need for a special place for document storage, loss of transaction data can be minimized so that it has an impact, PT. Surrati Sukses Makmur can improve performance and quality of service to customers, as well as operational costs can be reduced and inventory management can be easier. The design of this system uses the Rapid application Development (RAD) model with the aim that applications can be completed immediately and reduce the cost of making application systems so that reports can be made in a comprehensive and effective and efficient manner, , as well as with the black-box testing method in testing the application can be used more effectively and efficiently, and as a whole is in accordance with system requirements
Co-Authors Ajfi Al Fauzi Amin Setio Lestiningsih Ardhianto Budi Prasetyo Billie Gunadi Diki Setiawan Fachry Abda El Rahman Heri Kuswara Indra Wahyudi Muhammad Idrus Muhammad Rifqi Adli Nida Salsabila Popon Handayani Popon Handayani Rahman Tuah Damanik Ratiyah Ratiyah Santoso Setiawan Sismadi, Sismadi Sopiyan Dalis Tiara Yuliayana Natasia Tiara Yuliyana Umi Kulsum Wahyudin Wahyudin