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All Journal Informatics for Educators and Professional : Journal of Informatics Reputasi: Jurnal Rekayasa Perangkat Lunak
Muhammad Kharis Akbar
Universitas Bina Sarana Informatika
Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Engineering Other

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Sistem Informasi Penjualan Rumah Secara Kredit Ajeng Hidayati; Muhammad Kharis Akbar
Reputasi: Jurnal Rekayasa Perangkat Lunak Vol. 1 No. 1 (2020): Mei 2020
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (258.945 KB) | DOI: 10.31294/reputasi.v1i1.48

Abstract

In the current era of globalization, information technology is moving very fast. Computers, which are equipment created to facilitate human work. The rapid development of technology requires companies to develop themselves so that they can remain competitive. Home sales is one of the companies that also needs technology assistance to make transactions easier. Moreover, selling houses on credit. Companies need a supporting information system for the company. For this reason, research on the home sales information system on credit was carried out. Currently there are many companies engaged in property. The existing system in the company still uses a manual system so that it can result in high operational costs and also inefficient time used. Therefore, the existing manual system in the company can be changed to be computerized. So that the use of a reliable computerized system can solve existing problems, and with a reliable computerized system, an effective and efficient activity can be achieved in supporting the activities of the company.
Analisis Kepuasan Pelanggan Terhadap Layanan Parking LTC Glodok Menggunakan Algoritma C 4.5 Muhammad Kharis Akbar; Yoseph Tajul Arifin; Rizky Ade Safitri; Cucu Ika Agustyaningrum
INFORMATICS FOR EDUCATORS AND PROFESSIONAL : Journal of Informatics Vol. 10 No. 1 (2025): INFORMATICS FOR EDUCATORS AND PROFESSIONAL : JOURNAL OF INFORMATICS (Juni 2025
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Universitas Bina Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51211/itbi.v10i1.3491

Abstract

Dengan berkembangnya teknologi informasi dan transportasi, kebutuhan akan parkir yang aman dan nyaman menjadi semakin penting dalam kehidupan perkotaan modern. Penggunaan teknologi dalam mengelola layanan parkir telah menjadi semakin umum, dengan banyak perusahaan yang menawarkan layanan parkir aman dengan menggunakan sistem keamanan modern seperti Secure Parking. Penelitian ini bertujuan untuk menganalisis kepuasan pelanggan pada layanan Parkir LTC Glodok dengan menggunakan algoritma C4.5. Metode ini digunakan untuk mengidentifikasi faktor-faktor yang paling berpengaruh terhadap tingkat kepuasan pelanggan, dimana terdapat 2 komponen utama variabel penukuran yaitu Kualitas dan Jaminan, dan Informasi. Data diperoleh melalui penyebaran kuesioner sebanyak 100 responden menggunakan teknik pengambilan sampel Lemeshow. Proses uji penelitian ini menggunakan software RapidMinner untuk membuat pohon keputusan. Setelah dilakukan pengujian diperoleh performa yang cukup baik menggunakan algoritma C4.5 dimana diperoleh nilai akurasi sebesar 90.00% dan didapat pengetahuan berupa pohon keputusan bahwa terdapat beberapa faktor yang mempengaruhi kepuasan pelanggan diantaranya Kualitas, Informasi, dan tarif. Dari hasil analisis tersebut didapatkan hasil puas sebesar 91% dan tidak puas sebesar 9%.
Co-Authors Ajeng Hidayati Cucu Ika Agustyaningrum Rizky Ade Safitri Yoseph Tajul Arifin