Article Per Year (5 Year)
p-Index From 2021 - 2026
0.444
P-Index
This Author published in this journals
All Journal Idarotuna : Jurnal of Administrative Science
Siswahyudianto
Universitas Islam Negeri Sayyid Ali Rahmatullah Tulungagung, Indonesia
Computer Science & IT Decision Sciences, Operations Research & Management Industrial & Manufacturing Engineering Social Sciences

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Pengaruh Harga, Kualitas Produk, dan Kualitas Pelayanan terhadap Kepuasan Konsumen Kelompok Tani Vita Nur Tianing; Siswahyudianto
Idarotuna : Journal of Administrative Science Vol. 3 No. 1 (2022): May
Publisher : Program Study Office Adminstrative of Akademi Komunitas Teknologi Syarifuddin Lumajang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54471/idarotuna.v3i1.28

Abstract

Consumer goals are one of the main things in a business. Because by making efforts that can be done, namely continuing to maintain and increase satisfaction with consumers, consumers will more often repurchase an item or service that has been consumed or used. Consumer goals are determined by several things, including price, product quality, and service quality. This study analyzed the effect of price, product quality, and service quality on consumer satisfaction at the "Belimbing Artha Mandiri" Farmer Group, Bono Village, Boyolangu District, Tulungagung Regency. This study uses a quantitative approach using a survey research type through a questionnaire. The population in this study were consumers in the Artha Mandiri Belimbing Farmer Group in the Boyolangu District. The sample in this study was 40 respondents. The results of the study conclude that: Price has a positive effect on consumer satisfaction of the Artha Mandiri Belimbing Farmers Group, product quality has a positive effect on consumer satisfaction of the Artha Mandiri Belimbing Farmers Group, and Service quality has a positive effect on consumer satisfaction of the Artha Mandiri Belimbing Farmers Group ", and Price, product quality, and the quality of service has a simultaneous and positive effect on consumer satisfaction of the "Belimbing Artha Mandiri" Farmer Group. Almost all consumer goals are clarified by the variables of price, product quality, and service quality. Then to be further explained by other variables or not included in this research model.
Optimalisasi Layanan Digital Islamic Network dalam Meningkatkan Kemudahan Bertransaksi Nasabah Bank Muamalat Akyun Maslikah; Siswahyudianto
Idarotuna : Journal of Administrative Science Vol. 4 No. 1 (2023): May
Publisher : Program Study Office Adminstrative of Akademi Komunitas Teknologi Syarifuddin Lumajang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54471/idarotuna.v4i1.44

Abstract

This research is motivated by the rapid development of banking digitalization which has made competition in banking institutions in Indonesia increasingly stringent. This is because Bank Muamalat KCP Madiun must be able to create digital-based services, namely the Muamalat DIN application which must provide updates according to customer needs such as ease of transaction, this can be obtained by optimizing Muamalat DIN. optimizing the Muamalat DIN service to increase the convenience of customer transactions. the method used is descriptive qualitative method. The data sources used in this study are primary data from interviews, observations, documentation and secondary data from books, journals and supporting references. The results of this study indicate that the Muamalat DIN optimization system always provides service updates on new service products and features. The five specific strategy models are tangibles, reliability, responsiveness, assurance, and empathy. Provide socialization, new features and security. Conduct evaluation once a week for front liners, once a month and once a year for all employees to find out how far the strategies have been successfully implemented.
Co-Authors Akyun Maslikah Vita Nur Tianing