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All Journal Wacana: Jurnal Ilmiah Ilmu Komunikasi Jurnal Penelitian Pers dan Komunikasi Pembangunan Jurnal Public Relations (J-PR)
Ellya Pratiwi
Institut Manajemen Wiyata Indonesia
Computer Science & IT Languange, Linguistic, Communication & Media Social Sciences

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PENYESUAIAN DIRI TERHADAP FENOMENA GEGAR BUDAYA DI LINGKUNGAN KERJA Pratiwi, Ellya; Susanto, Yanti Oktavianti
WACANA: Jurnal Ilmiah Ilmu Komunikasi Vol 19, No 2 (2020): Accredited by Kemenristekdikti RI SK No. 28/E/KPT/2019
Publisher : Universitas Prof. Dr. Moestopo (Beragama)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32509/.v19i2.1112

Abstract

The phenomenon of cultural shock in the work environment is an obstacle for immigrant employees both in their working performance and interpersonal communication in work environment. Therefore, adjustments are needed in order to adapt and communicate effectively. This research aims to determine the form of cultural shock in the work environment experienced by informants and how their efforts to adapt themselves to the culture shock phenomenon. Based on Lysgaard's U-curve model, the adjustment stage for a culture shock consists of the honeymoon, crisis, recovery and adjustment stages. This research used qualitative methods, with a phenomenological approach. The research found that there were two categories of cultural shock forms experienced by the informants. First, cultural shock on environmental differences, consisting of language, food, and weather. Second, cultural shocks in social life which consist of discriminatory attitudes due to ethnic and cultural differences, stereotypes, and discomfort with the communication climate in the company. Adaptation efforts were made, namely increasing intense interaction, learning Sundanese, understanding the character and habits of local employees, and participating in activities outside the company. The results of these adjustments depend on the intercultural communication competence and the character of each individual.
Proses Komunikasi dan Kesesuaian Peran Pendamping Dalam Pelaksanaan Program Keluarga Harapan Di Kelurahan Karangtengah Kota Sukabumi Siswanti; Ellya Pratiwi; Ce Gunawan
Jurnal Public Relations (J-PR) Vol. 2 No. 2 (2021): Oktober 2021
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (699.984 KB) | DOI: 10.31294/jpr.v2i2.646

Abstract

Social welfare development is an inseparable part of national development. Social welfare also plays an active role in improving the quality of life of the Indonesian people. In achieving this social welfare, the government organizes the Family Hope Program (PKH), which is directed to become the epicenter and center of excellence for poverty reduction that combines various national social protection and empowerment programs. The communication has an important role in the implementation of policies. Policy will not run optimally without being balanced with effective communication from each of its elements. In this case, every stakeholder must be aware of and carry out an effective communication process, both from the government, assistants, to KPM. The purpose of this study was to determine and understand the role of communication in the implementation of government policies on the implementation of PKH in Karangtengah Village, Gunungpuyuh District, Sukabumi City, to understand the suitability of the role of PKH facilitators in carrying out their duties and functions, and to understand the implementation of local government policies regarding the PKH program in the Kelurahan. Karangtengah, Sukabumi City. The method used is qualitative. The results showed that communication between stakeholders was not well developed, PKH Facilitators had performed their duties and functions well for KPM, and KPM assessed that PKH implementation had been good.
The Utilization of New Media in the Establishment of Virtual Community: Trust Building and Self-Disclosure in the #WeAreHere Community Ellya Pratiwi
Jurnal Penelitian Pers dan Komunikasi Pembangunan Vol 25 No 1 (2021): Jurnal Penelitian Pers dan Komunikasi Pembangunan
Publisher : Balai Pengembangan SDM dan Penelitian Komunikasi dan Informatika (BPSDMP Kominfo) Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46426/jp2kp.v25i1.143

Abstract

Virtual community is a new form of communication for digital society due to the potential use of new media. New media has led people to live in virtual reality. This study aims to determine the use of the Line application for #WeAreHere virtual community, to analyze the factors that encourage self-dislosure of community members, and to find out how community members build trust in the community. This research is a qualitative research using participatory observation method. Based on social exchange theory, the concept of self-disclosure and the trust building approach showed that self-disclosure and trust building are formed simultaneously. This research found that members' self-disclosures are driven by cost-benefit considerations. The benefits perceived by members from disclosure attitude are a feeling relieved or serenity and getting support from each other when interacting. The members' trust is formed because of trust in others through the attitudes and behavior of members, and trust in Line Square services on the Line application that provides anonymous features.
Co-Authors Ce Gunawan Siswanti Susanto, Yanti Oktavianti