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Analisis Pemblokiran Rekening Sebagai Upaya Pencairan Piutang Pajak Di KPP Pratama Batam Selatan Putri, Kiki Amalia; Fitriandi, Primandita
JEMAP Vol 8, No 1: April 2025
Publisher : Universitas Katolik Soegijapranata, Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24167/jemap.v8i1.13415

This study aims to determine the procedures for implementing account blocking, realization and contribution of account blocking in assisting the disbursement of tax receivables at KPP Pratama Batam Selatan, and the obstacles faced in the implementation of account blocking and the efforts made in facing the existing obstacles. The method used is literature research methods through previous journals and laws and regulations and field research methods based on interviews conducted with the Head of Section Audit, Assessment, and Collection and Tax Bailiff and secondary data collection at KPP Pratama Batam Selatan. From the research conducted, it can be concluded that the implementation of account blocking at KPP Pratama Batam is in accordance with PMK 61 Year 2023. The realization of account blocking action at KPP Pratama Batam Selatan for two consecutive years always exceeds the target, but the realization of tax receivable disbursement through blocking action has a “very insufficient” disbursement contribution to the disbursement of receivables and overall revenue of KPP Batam Selatan. Besides that, there are obstacles both from external and internal experienced by KPP Pratama Batam Selatan in the implementation of account blocking

The Importance of Tax Awareness: A Religiosity and Personality Perspective Primandita FITRIANDI; Suratno SURATNO; Tri WIDYASTUTI
International Journal of Environmental, Sustainability, and Social Science Vol. 6 No. 4 (2025): International Journal of Environmental, Sustainability, and Social Science (Jul
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ijesss.v6i4.1536

Tax awareness in Indonesia is relatively low, with only 11% of the population having a Taxpayer Identification Number (NPWP), influenced by negative perceptions and a culture of tax avoidance. Educational and technological initiatives have begun to increase participation, but challenges remain, especially in remote areas. This study aims to explore the influence of religiosity and personality on taxpayer awareness. This study adopts a positivist approach, focusing on the measurement and causal relationships of empirical variables. The data for this study were obtained from primary data from 324 respondents. The results show that religiosity does not increase personal taxpayer awareness. Personality, on the other hand, has been shown to influence tax awareness. These findings suggest that tax compliance is more influenced by external factors, such as the quality of the tax system, than internal factors such as religious values. This study recommends tax policy reforms to increase transparency and efficiency, as well as educational campaigns that demonstrate the collective benefits of paying taxes for taxpayers.

The Effect of Tax Knowledge, Personality, Religiosity, Service Quality, and Tax Awareness on Individual Tax Compliance Primandita Fitriandi
JRAP (Jurnal Riset Akuntansi dan Perpajakan) Vol. 12 No. 2 (2025): July - December
Publisher : Magister Akuntansi Universitas Pancasila

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65179/jrap.2025.9619

Purpose: This research aims to examine and analyse the influence of individual and institutional factors on the tax compliance of individual taxpayers in Indonesia. Specifically, the study investigates the role of tax knowledge, personality traits, religiosity, service quality, and tax awareness in shaping compliance behaviour. Methodology: The research employs a quantitative approach using a structured survey method. Data were collected from 324 respondents selected through purposive sampling across Indonesia. Data analysis was conducted using Structural Equation Modelling with Partial Least Squares (SEM-PLS) technique to evaluate the hypothesised relationships among the variables. Findings: The findings indicate that tax knowledge, personality traits (particularly responsibility and discipline), the quality of fiscal services, and tax awareness have a positive and significant impact on tax compliance. However, religiosity does not demonstrate a statistically significant influence on compliance, suggesting that moral or spiritual values do not always correlate directly with fiscal responsibility in this context. Implication: These findings provide insights for policymakers regarding the importance of enhancing tax education and the quality of institutional services as strategies to encourage voluntary compliance. More effective strategies involve simplifying information and providing professional services rather than solely relying on ethical or moral approaches. Originality: This research integrates psychological (personality), sociological (religiosity), and institutional (service quality) factors simultaneously to provide a comprehensive overview of taxpayer behaviour in Indonesia. The study also highlights a gap between symbolic religiosity and actual behaviour in tax compliance within the local context.

The Mediating Role of Tax Morale in the Relationship Between Perceived Fairness, Trust in Government, and Voluntary Tax Compliance Primandita Fitriandi; Andri Marfiana; Arief Budi Wardana; Imaduddin Zauki
Indonesian Journal of Taxation and Accounting Vol 4, No 2 (2026): June 2026
Publisher : Academic Bright Collaboration

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66053/ijota.v4i2.823

Purpose – This study examines whether tax morale mediates the relationship between perceived fairness, trust in government, and voluntary tax compliance among non-employee individual taxpayers in Indonesia. Methods – A quantitative explanatory design was applied using survey data from 211 non-employee individual taxpayers in the Greater Jakarta area. The data were analyzed using SmartPLS 4 and partial least squares structural equation modeling. Findings – Perceived fairness, trust in government, and tax morale have positive and significant direct effects on voluntary tax compliance among taxpayers in Greater Jakarta. However, perceived fairness and trust in government do not significantly influence tax morale. The trust-to-tax-morale path shows a negative but statistically insignificant coefficient. Specific indirect effects also indicate that tax morale does not mediate the relationships between perceived fairness, trust in government, and voluntary tax compliance. Implications – Voluntary compliance appears to be shaped more by direct institutional perceptions and intrinsic moral motivation than by a sequential mediation mechanism. Policymakers should strengthen fairness, accountability, transparency, and service quality while developing tax education that reinforces moral awareness. Originality – This study contributes to behavioral taxation research by showing that institutional perceptions and tax morale may operate as parallel determinants of voluntary tax compliance in Indonesia’s self-assessment tax system.

The Importance of Tax Awareness: A Religiosity and Personality Perspective Primandita FITRIANDI; Suratno SURATNO; Tri WIDYASTUTI
International Journal of Environmental, Sustainability, and Social Science (IJESSS) Vol. 6 No. 4 (2025): International Journal of Environmental, Sustainability, and Social Science (Jul
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ijesss.v6i4.1536

Tax awareness in Indonesia is relatively low, with only 11% of the population having a Taxpayer Identification Number (NPWP), influenced by negative perceptions and a culture of tax avoidance. Educational and technological initiatives have begun to increase participation, but challenges remain, especially in remote areas. This study aims to explore the influence of religiosity and personality on taxpayer awareness. This study adopts a positivist approach, focusing on the measurement and causal relationships of empirical variables. The data for this study were obtained from primary data from 324 respondents. The results show that religiosity does not increase personal taxpayer awareness. Personality, on the other hand, has been shown to influence tax awareness. These findings suggest that tax compliance is more influenced by external factors, such as the quality of the tax system, than internal factors such as religious values. This study recommends tax policy reforms to increase transparency and efficiency, as well as educational campaigns that demonstrate the collective benefits of paying taxes for taxpayers.

Understanding Individual Tax Compliance in Indonesia: Evidence from a Qualitative Survey Using Thematic Analysis of Taxpayer Perceptions Primandita Fitriandi; Supriyadi; Nur Farida Liyana; Agus Puji Priyono
Ilomata International Journal of Tax and Accounting Vol. 7 No. 3 (2026): July 2026
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijtc.v7i3.2441

This study examines individual taxpayer compliance within the context of Indonesia’s heterogeneous tax system, where low compliance remains a persistent challenge in optimizing state revenue. Addressing the limited use of qualitative, perception-based approaches in prior tax compliance research, this study extends existing multi-factor frameworks by offering a qualitative and integrative perspective on how cognitive, administrative, and psychological factors interact in shaping taxpayer behavior. A qualitative survey design was employed using a single open-ended question asking respondents to explain the main factors influencing individual tax compliance. Data were collected through an online questionnaire distributed to individual taxpayers from diverse professional backgrounds using purposive sampling. A total of 304 responses were obtained, of which 284 valid responses were analyzed. The data were processed using thematic analysis supported by NVivo to identify key patterns and themes derived from respondents’ narratives. The findings indicate that tax awareness and tax knowledge emerge as the most prominent themes associated with compliance behavior, followed by administrative factors, perceived benefits, and trust in government, while social influence and sanctions appear less significant. These results suggest that taxpayer compliance is more closely associated with internal motivations and system-related experiences than with external pressures. The relatively open-ended nature of responses provides contextual insights into how taxpayers interpret their obligations and the tax system. This study highlights the importance of strengthening targeted tax education, simplifying digital tax services, enhancing transparent communication of tax benefits, and reinforcing trust in government as key strategies to improve taxpayer compliance in Indonesia.

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