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All Journal JOURNAL OF ENGLISH FOR ACADEMIC International Journal of English and Applied Linguistics (IJEAL) Journal of English Language Teaching and English Linguistics
Stefanus Prima
Universitas Agung Podomoro
Education Languange, Linguistic, Communication & Media

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Journal : JOURNAL OF ENGLISH FOR ACADEMIC

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A Study of Perception of the Importance of English Language Skills among Indonesian Hotel Employees Stefanus Prima
J-SHMIC : Journal of English for Academic Vol. 9 No. 1 (2022): J-SHMIC: Journal of English for Academic
Publisher : UIR Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25299/jshmic.2022.vol9(1).8972

Abstract

Conducting classes for English as a Specific Purpose such as in hospitality and tourism requires thorough needs analysis that serves the needs all stakeholders. However, most studies investigate the perceptions of students of hospitality or tourism major, while the perceptions of hotel employees are rarely investigated. This study is aimed at investigating Indonesian hotel employees (n = 77) perceptions towards various aspects of English skills. No statistical differences were found on the 15-item questionnaire responses based on gender, current job level, hotel stars, and current job departments. However, the results showed that listening and speaking skills are perceived as the most important, while spoken grammar is considered as the least important.
Co-Authors Budi Riyanto Dang Arif Hartono Dang Hartono Herry Windawaty